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Russ Darrow Nissan of West Bend

West Bend, WI

4.6
671 Reviews
Russ Darrow Nissan of West Bend, WI, is your premier destination for new and pre-owned Nissan vehicles. Offering a wide range of models, from fuel-efficient sedans to versatile SUVs and trucks, we have the perfect vehicle to suit your needs. Our knowledgeable team is dedicated to providing outstanding customer service and a seamless car-buying experience. Every pre-owned vehicle is thoroughly inspected to ensure quality and reliability. Visit Russ Darrow Nissan of West Bend today for a great selection, competitive pricing, and top-notch service!
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2665 W Washington St

West Bend, WI

53095

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Showing 671 reviews

November 14, 2025

Quick and efficient If I need service in the future I will come back Thanks More

by M21CENTILE
Recommend Dealer
Yes
Nov 15, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Nissan of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

November 14, 2025

Dealer interaction and service was excellent. On the positive, dealer did not oversell costing or extended warranty. Only negative preventing a 5 star rating is the excessive wait for finance, wh More

by PAT.WILSON621
Recommend Dealer
Yes
Employees Worked With
Trinity Krolnik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you, Pat, for choosing Russ Darrow Nissan of West Bend. Your feedback and rating are greatly appreciated. We're glad we could help, and we hope to see you again! Mitchell Darrow mitchell.darrow@russdarrow.com

November 13, 2025

Friendly and informative. The video the mechanic made was a nice touch Very nice people More

by Hunter_14760
Recommend Dealer
Yes
Nov 13, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Nissan of West Bend to be a positive one. Please don't hesitate to reach out if you need anything else. Mitchell Darrow mitchell.darrow@russdarrow.com

November 12, 2025

Trinity was great! She made the process relatively painless. Overall, it was a good experience. More

by isabellewilson459
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trinity Krolnik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Mitchell Darrow mitchell.darrow@russdarrow.com

November 10, 2025

Trinity was great to work with. Paperwork took a while though. I wish there was a way to speed that process up. More

by LARRYV0
Recommend Dealer
Yes
Employees Worked With
Trinity Krolnik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2025 -

Russ Darrow Nissan of West Bend responded

Hi Larry: Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

November 08, 2025

Everybody was very professional nice. The process did not take as long as it did in the best experience More

by STEINMARK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Our Finanace guy gets 5 stars as well
Nov 08, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Mitchell Darrow mitchell.darrow@russdarrow.com

November 05, 2025

It was great. I was early and I was checked in right away! I was done before my actual appt time!! More

by Nissa71
Recommend Dealer
Yes
Nov 06, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mitchell Darrow mitchell.darrow@russdarrow.com

November 02, 2025

You guys drive me nuts with trying to get a review and that this has to be 15 words or more like this isn't voluntary but I appreciate the good service. More

by Tristanballog
Recommend Dealer
Yes
Employees Worked With
Brian
Nov 03, 2025 -

Russ Darrow Nissan of West Bend responded

Thanks for sharing your thoughts about your experience with Russ Darrow Nissan of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

November 02, 2025

Had a thorough detailing done. I am very pleased with it! It was worth the wait! More

by Bella
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Garcia, Brian Bahr
Nov 02, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Nissan of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

November 02, 2025

My experience was very pleasant. I'm greatful that Trinity was my sales agent. She made me feel very comfortable about the entire process. She was very knowledgeable and answered any More

by Bella
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trinity Krolnik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick, Blake
Nov 03, 2025 -

Russ Darrow Nissan of West Bend responded

Thank you so much for choosing Russ Darrow Nissan of West Bend! Please let us know if Trinity or the team can be of any more assistance. Mitchell Darrow mitchell.darrow@russdarrow.com

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