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JOSEPH CRADEN
JOSEPH CRADEN at Russ Darrow Nissan of West Bend

JOSEPH CRADEN

Sales Consultant

Russ Darrow Nissan of West Bend

2665 W Washington St
West Bend, WI 53095

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4.7
35 Reviews
4.7

35 Reviews

Write a Review

35 Reviews of JOSEPH CRADEN

May 19, 2026

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Employee Rating

Joe Craden in a hip brace, was the only one to get up and greet us. His ability to be a customer advocate and relate our needs to the finance manager was great. I will recommend him and the dealership. More

by Manchestergrp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 19, 2026

Russ Darrow Nissan of West Bend responded

It’s wonderful to hear Joseph welcomed you and effectively communicated your needs to the finance manager despite his hip brace. We’re grateful for your recommendation of our team. We look forward to serving you again. Mitchell Darrow mitchell.darrow@russdarrow.com

April 27, 2026

Dealership Rating
Employee Rating

Joseph was very responsive, quick, informative and made this purchase for our client a good experience. From start to finish, a great experience and hope we can do more business in the future. More

by CVETTERS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 27, 2026

Russ Darrow Nissan of West Bend responded

Thank you for recognizing Joseph’s responsiveness and clear communication during your client’s Nissan Rogue purchase. We’re glad the process was smooth from start to finish. We look forward to assisting you again. Mitchell Darrow mitchell.darrow@russdarrow.com

April 14, 2026

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Employee Rating

This is our 2nd Nissan from Rob and Joe. Very responsive and respectful. Very pleased. Thanks again! More

by jimf
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Robert Garcia

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Apr 14, 2026

Russ Darrow Nissan of West Bend responded

Thank you for trusting us with your second Nissan and for highlighting Robert and Joseph’s responsiveness and respect. We’re thrilled you’re pleased with how everything went. We look forward to assisting you again. Mitchell Darrow mitchell.darrow@russdarrow.com

April 12, 2026

Dealership Rating
Employee Rating

Professional, straight forward no pressure Worked to meet my financial goals on price. Low pressure negotiation. Gave me a fair deal on a great vehicle. More

by ELOFDAHL
Recommend Dealer
Yes

Other Employees Tagged: JOSEPH CRADEN

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Apr 12, 2026

Russ Darrow Nissan of West Bend responded

We’re delighted to hear our team provided a straightforward, low-pressure negotiation and worked to meet your financial goals. Knowing you feel you received a fair deal on your Ford is fantastic. Thank you for choosing us for your purchase. Mitchell Darrow mitchell.darrow@russdarrow.com

February 01, 2026

Dealership Rating
Employee Rating

Salesman lied to me pre purchase, during purchase, and post purchase about the vehicle being detailed. Finance manager lied during final numbers that it was currently being detailed. There were dorito cru More

by David.terzaghi
Recommend Dealer
No

Other Employees Tagged: JOSEPH CRADEN

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Feb 02, 2026

Russ Darrow Nissan of West Bend responded

David, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can do to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Mitchell Darrow mitchell.darrow@russdarrow.com

November 19, 2025

Dealership Rating
Employee Rating

Joe was fun to work with, and he made it easy to purchase a new car from. More

by JOLENE.MEYER79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Garcia

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Nov 19, 2025

Russ Darrow Nissan of West Bend responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Nissan of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

October 29, 2025

Dealership Rating
Employee Rating

Rob and Tony had made my purchase stress free and the entire dealership made me feel welcome! More

by JOSHAWA_CAREY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drake Burke, Brandon Wilder, Jessica Braund, Robert Garcia, Tori Abel, Jose Sanchez, Isabella Kingman , Tony cesario

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Oct 29, 2025

Russ Darrow Nissan of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Nissan of West Bend. We look forward to having you as one of our valued customers for many more years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

October 21, 2025

Dealership Rating
Employee Rating

Joe was very helpful with this transaction. I am a first time car buyer and he helped me feel confident in my purchase. More

by alexandriagrennier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Garcia

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Oct 22, 2025

Russ Darrow Nissan of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Nissan of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com

October 19, 2025

Dealership Rating
Employee Rating

Joe was very easy to work with, made the whole experience of buying my first new car in 15 years easy and relaxed. Answered all of my questions. Great job, Joe!! More

by IM_MUTZ
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Report | Print
Oct 20, 2025

Russ Darrow Nissan of West Bend responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mitchell Darrow mitchell.darrow@russdarrow.com

October 19, 2025

Dealership Rating
Employee Rating

The team was professional and welcoming throughout. Clear communication, timely service, and genuine attention to detail made the entire experience smooth and stress-free. Definitely a place that earns More

by Mike Jayson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drake Burke, Brandon Wilder, Jose Sanchez, Trinity Krolnik, Isabella Kingman

Report | Print
Oct 19, 2025

Russ Darrow Nissan of West Bend responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mitchell Darrow mitchell.darrow@russdarrow.com

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