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Russ Darrow Nissan of West Bend
West Bend, WI
739 Reviews
Russ Darrow Nissan of West Bend, WI, is your premier destination for new and pre-owned Nissan vehicles. Offering a wide range of models, from fuel-efficient sedans to versatile SUVs and trucks, we have the perfect vehicle to suit your needs. Our knowledgeable team is dedicated to providing outstanding customer service and a seamless car-buying experience. Every pre-owned vehicle is thoroughly inspected to ensure quality and reliability. Visit Russ Darrow Nissan of West Bend today for a great selection, competitive pricing, and top-notch service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 739 reviews
May 20, 2026
Very warm and inviting Very warm inviting the staff were very friendly and nice Baby one inviting the staff were very nice and friendly they had nice music playing it was just a great environment very friendly and nice Baby one inviting the staff were very nice and friendly they had nice music playing it was just a great environment More
by SHERRYG16520
Verified Customer
May 19, 2026
Joe Craden in a hip brace, was the only one to get up and greet us. His ability to be a customer advocate and relate our needs to the finance manager was great. I will recommend him and the dealership. greet us. His ability to be a customer advocate and relate our needs to the finance manager was great. I will recommend him and the dealership. More
by Manchestergrp
Employees Worked With
May 19, 2026
Trinity was very helpful, not pushy, friendly and helped me get in a vehicle that was within my budget and everything that I wanted. me get in a vehicle that was within my budget and everything that I wanted. More
by Akhenning1987
May 18, 2026
Great atmosphere, with very kind and friendly employees. Very helpful finding me the best car in my budget. Would definitely return! Very helpful finding me the best car in my budget. Would definitely return! More
by edwardskayla3022
Employees Worked With
May 13, 2026
People were great and informative. Didn't push anything Myles was a an extraordinary salesmen!! Nice variety is cars Didn't push anything Myles was a an extraordinary salesmen!! Nice variety is cars More
by ACKERMAN1962
May 10, 2026
They got to me right away and the service itself was great. Also got video footage of everything they did which I have not seen before but greatly appreciated it! great. Also got video footage of everything they did which I have not seen before but greatly appreciated it! More
by PHEUN4
Employees Worked With
May 09, 2026
Trinity was absolutely amazing! She walked me through the entire process and also took the time to help my co-signer understand everything as well. She was able to get me into my dr She walked me through the entire process and also took the time to help my co-signer understand everything as well. She was able to get me into my dream car while keeping it within my monthly budget. I would highly recommend her and this dealership to anyone looking for a new car. More
by Sgray1395
Employees Worked With
May 08, 2026
I noticed when I looked at the service sheet that everything was checked except the brake fluid and, I think the transmission fluid. Someone called to ask if everything was OK, and I mentioned it. Bu everything was checked except the brake fluid and, I think the transmission fluid. Someone called to ask if everything was OK, and I mentioned it. But he said he nothing to do with the service and I would need to call them. I didn’t bother because, generally speaking, service is not good wherever you go. More
by Gmdeg
Employees Worked With
Actually I don’t recall who I spoke to, so these answers don’t matter
May 04, 2026
Lori is always super understanding and helpful! She is honestly a huge reason why I service my vehicle at Russ Darrow Nissan She is honestly a huge reason why I service my vehicle at Russ Darrow Nissan More
by Isabella Kingman
Employees Worked With
May 03, 2026
We scheduled an appointment for a recall and they were very prompt, had it done in a timely manner.. very prompt, had it done in a timely manner.. More
by JBALLERING
Employees Worked With
