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Russ Darrow Chrysler Dodge Jeep RAM of Madison - Service Center
Madison, WI
193 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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193 Reviews of Russ Darrow Chrysler Dodge Jeep RAM of Madison - Service Center
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November 30, 2021
They are courteous, knowledgeable and efficient. Technicians explain all services provided in understandable terms. Especially like the quick oil change service. Technicians explain all services provided in understandable terms. Especially like the quick oil change service. More
by DIANE.KLEIBOER
Employees Worked With
Steven Fassbender
November 26, 2021
I literally never leave reviews, but I am blown away by the level of service Russ Darrow consistently provides. I needed a break job and an oil change, pretty simple. They provided a shuttle free of charge the level of service Russ Darrow consistently provides. I needed a break job and an oil change, pretty simple. They provided a shuttle free of charge so I could spend valuable time with my family. They did a great job on my car for a reasonable price. I’ve worked in customer service for my entire career and I know what it means to provide excellent service. Russ Darrow provides excellent service. More
by knudson.eric
Employees Worked With
Other Employees :
I forget her name, but the woman who did the shuttle service was incredibly personable.
November 14, 2021
Excellent Service. Technician was very knowledgable and helpful to answer all the questions and fixing the issues with the car. helpful to answer all the questions and fixing the issues with the car. More
by snp
Employees Worked With
October 25, 2021
I feel confident in their work and trust them to take care of everything for me care of everything for me More
by NHESSLING
Employees Worked With
August 06, 2021
From the sales staff to the service department, they have taken great care of us for the past 15 years of buying cars. Highly recommended! taken great care of us for the past 15 years of buying cars. Highly recommended! More
by Idoherty01
Employees Worked With
July 28, 2021
Was on a roadtrip from California needed my oil changed. Called the Dealership side they had an express lube..everyone very friendly and professional.Over heard service adviser explaining services being d Called the Dealership side they had an express lube..everyone very friendly and professional.Over heard service adviser explaining services being done The Advisers where very thorough on explaining issues with there vehicles. Really seemed to enjoy working at The Dealership!! More
by William from California
Employees Worked With
June 14, 2021
Easy to deal with , great customer service special BRIAN at service department . Easy to make appointments . Service department very good job .on time to handle the job done at service department . Easy to make appointments . Service department very good job .on time to handle the job done More
by Gallagher0326
Employees Worked With
June 10, 2021
Always great service, no matter who you deal with!! Very convenient online scheduling as well. Friendly and knowledgeable service people, and a nice waiting room🙂 convenient online scheduling as well. Friendly and knowledgeable service people, and a nice waiting room🙂 More
by Kelly M
Employees Worked With
Other Employees :
Steven Fassbender, Ian Johnson,
February 22, 2021
Brought car in for oil change and adding an accessory quick service car cleaned. Polite staff explained all that was done professional detailed work. Called when work complete. quick service car cleaned. Polite staff explained all that was done professional detailed work. Called when work complete. More
by Rob
