Russ Darrow Chrysler Dodge Jeep RAM of Madison - Service Center

Chris Ziegler IS the reason I have my vehicles serviced at RD-East. He knows vehicles, and which tech is best suited to work on them. at RD-East. He knows vehicles, and which tech is best suited to work on them. More

Haven't failed me yet! Like the new video feature. Let's me know a good job is being done! Like the new video feature. Let's me know a good job is being done! More

Great place to have vehicle serviced. Very good customer service. Employees very nice. Yay yay yay Very good customer service. Employees very nice. Yay yay yay More

When I’ve required service it has need completed in a timely manner and the service writers have been prompt and informative. timely manner and the service writers have been prompt and informative. More

I would rate Jessica on the top of her profession , I have had issues with one of your competitors over the years and communication has been their downfall , I would defiantly recommend your service depa have had issues with one of your competitors over the years and communication has been their downfall , I would defiantly recommend your service department , thanks Dan More

I was a little slow at first but realized I was talked into buying a battery, this for you to do the testing on my vehicle. Then mid day I'm like how can my dealer not have one to do the testing with ! Yo into buying a battery, this for you to do the testing on my vehicle. Then mid day I'm like how can my dealer not have one to do the testing with ! You should have got the battery, done all testing then once it was determined I had a bad battery and not a draw ,or bad module offered to sell one. I could have then received a free battery from battery plus incurring no charge at all. I feel that at a minimum I should get reimbursed whatever your actual cost on the battery was ( the difference from what I paid). Also what I believe is a battery install charge of $60.00. I have in the past bought two vehicles from you, this doesn’t seem right to me and will influence my future auto shopping. More

The customer service was excellent, pricing is competitive and scheduling was quick. Will use their services again. competitive and scheduling was quick. Will use their services again. More

Great customer service immediately as I pulled into the service shop. Very prompt completion of service and a video of the service completed. service shop. Very prompt completion of service and a video of the service completed. More

They are always super friendly and very efficient. They also always inform you of any upcoming vehicle maintenance and are decently cheap compared to others! They also always inform you of any upcoming vehicle maintenance and are decently cheap compared to others! More

Fast excellent quality help in the service area that I visited today! Super happy! I definitely recommend Russ Darrow if you are in need of vehicle assistance. visited today! Super happy! I definitely recommend Russ Darrow if you are in need of vehicle assistance. More