Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Russ Darrow Chrysler Dodge Jeep RAM of Madison - Service Center
Madison, WI
155 Reviews
155 Reviews of Russ Darrow Chrysler Dodge Jeep RAM of Madison - Service Center
Sort by
June 10, 2021
Always great service, no matter who you deal with!! Very convenient online scheduling as well. Friendly and knowledgeable service people, and a nice waiting room🙂 convenient online scheduling as well. Friendly and knowledgeable service people, and a nice waiting room🙂 More
by Kelly M
Employees Worked With
February 22, 2021
Brought car in for oil change and adding an accessory quick service car cleaned. Polite staff explained all that was done professional detailed work. Called when work complete. quick service car cleaned. Polite staff explained all that was done professional detailed work. Called when work complete. More
by Rob
February 20, 2021
Emergency stop at this dealership during travel through the area and they did not disappoint! Got us right in and back on road quickly. Very courteous service department and we appreciate! the area and they did not disappoint! Got us right in and back on road quickly. Very courteous service department and we appreciate! More
by Tdevl777
Employees Worked With
February 14, 2021
They were very helpful and I was able to get in and out very quickly. The staff were polite and courteous. Rob was super nice. very quickly. The staff were polite and courteous. Rob was super nice. More
by dirobcats01
January 13, 2021
Timely service, thorough review of what service I needed today and in the near future. Comfortable and clean customer waiting area. Bryan always keeps me well informed and is the best to work with! today and in the near future. Comfortable and clean customer waiting area. Bryan always keeps me well informed and is the best to work with! More
by Bryan K
January 09, 2021
I had a 10:00 appointment,for an oil change and tire rotation..I asked Ian about the recommended replacing of the AC filter.. He patiently explained how it works and why it needed changing. He was done rotation..I asked Ian about the recommended replacing of the AC filter.. He patiently explained how it works and why it needed changing. He was done by 11:00 and even fixed a recall item I was not aware of. Very nice, polite, knowledgeable and personable young man. I will request him for my next service. More
by phenom.woman60
Employees Worked With
January 06, 2021
Dealer is charging 3.5% additional fee to use a credit card to pay for regular service. Enough for me to look elsewhere for service and buying a car. card to pay for regular service. Enough for me to look elsewhere for service and buying a car. More
by 750 buyer
Employees Worked With
December 30, 2020
Just had a quick bulb replacement done, but they were very accommodating and super quick. Rob explained everything and was great to work with. I will be back for all of my future vehicle maintenance! very accommodating and super quick. Rob explained everything and was great to work with. I will be back for all of my future vehicle maintenance! More
by mlovicott
Employees Worked With
December 12, 2020
Very pleased with the service received. Friendly and informative staff and the recall work they did was done faster then expected. The service is consistently great! informative staff and the recall work they did was done faster then expected. The service is consistently great! More
by Uncle Buzz
Employees Worked With
November 12, 2020
Steve always gives us excellent customer service in the service department. The mechanics are very good at what they do and give you an excellent finished product. service department. The mechanics are very good at what they do and give you an excellent finished product. More
by Kristengress
Employees Worked With
