Russ Darrow Chrysler Dodge Jeep RAM of Madison - Service Center

Great service Fast and friendly with a nice area to hang out while your service work is completed. They also washed the car after service, good experience. Fast and friendly with a nice area to hang out while your service work is completed. They also washed the car after service, good experience. More

Rear end noise and vibration Was experiencing some problems with car so I took it to Russ Darrow Chrysler-Dodge-Jeep dealership in Madison Wisconsin. They were very good with list Was experiencing some problems with car so I took it to Russ Darrow Chrysler-Dodge-Jeep dealership in Madison Wisconsin. They were very good with listening to me to find out what was wrong. They diagnosed the problem got the parts needed and fixed it in just a couple of days. My service advisor, Ian, was very good at keeping me informed about the status of work on the vehicle. He did an excellent job. More

Helpful, fast and accurate I wanted to get an oil change on the spur of the moment, and I went where I knew I could get the oil change, my brakes inspected and any recalls check I wanted to get an oil change on the spur of the moment, and I went where I knew I could get the oil change, my brakes inspected and any recalls checked. The entire process went quickly, and they even set up a free two-month satellite radio trial. I recommend them. More

Good Service Warm greeting clear communication and stellar customer service. 5 star service advisor who throughly checked over our car and provided an honest asse Warm greeting clear communication and stellar customer service. 5 star service advisor who throughly checked over our car and provided an honest assessment. Will bring our car across the Beltline for repeat business. Kudos to Lucas! —William More

Serviced my Dodge Journey I can’t say enough about the great service I get at this dealership not only on my car but the staff is excellent and the waiting room is great! I wo I can’t say enough about the great service I get at this dealership not only on my car but the staff is excellent and the waiting room is great! I would recommend this place to anyone! I’ve been to many dealerships for oil changes and this is the best in Madison! More

Awesome service , great customer service, Bryan was very friendly and he talked and joked around with us for quite awhile. Very great employee. We definitely will be , great customer service, Bryan was very friendly and he talked and joked around with us for quite awhile. Very great employee. We definitely will be back for service and to buy a new car More

Great customer service. I dropped off my car and took the shuttle to work. My car was finished before lunch and I was picked up again to get me car. I wish everything was thi I dropped off my car and took the shuttle to work. My car was finished before lunch and I was picked up again to get me car. I wish everything was this easy. More

Russ Darrow Jeep Russ Darrow had the Jeep for a week and I don’t believe they even looked at it or they didn’t want to mess with a skim module so we went and picked it Russ Darrow had the Jeep for a week and I don’t believe they even looked at it or they didn’t want to mess with a skim module so we went and picked it up and took it home More

The Best in Madison I have used Russ Darrow for many years. They are honest, great to work with and professional. I get my oil changes and car maintenance there as well. I have used Russ Darrow for many years. They are honest, great to work with and professional. I get my oil changes and car maintenance there as well. Great prices, great service, I wouldn't go anyplace else. Rob, the service manager, is terrific. More

Lol change I've been going to this service center since I moved back. The customer service is excellent. And the techs are very friendly and very knowlegable I've been going to this service center since I moved back. The customer service is excellent. And the techs are very friendly and very knowlegable More