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Russ Darrow Chrysler Dodge Jeep RAM of Madison - Service Center

Madison, WI

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155 Reviews

155 Reviews of Russ Darrow Chrysler Dodge Jeep RAM of Madison - Service Center

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December 01, 2021

Excellent as always. Chris and the rest make me feel welcomed and treat me like I am their focus. Communication and updates were great. More

by Dan Thompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your review, we appreciate your business!

December 01, 2021

Always great service and helpful staff. Very courteous and conscientious. They get you in and out in great time and the free car wash is always appreciated!! Thanks again and we will keep coming back!! Ju More

by Juliekgay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your review, we appreciate your business!

November 30, 2021

They are courteous, knowledgeable and efficient. Technicians explain all services provided in understandable terms. Especially like the quick oil change service. More

by DIANE.KLEIBOER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Fassbender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your review, we appreciate your business!

November 26, 2021

I literally never leave reviews, but I am blown away by the level of service Russ Darrow consistently provides. I needed a break job and an oil change, pretty simple. They provided a shuttle free of charge More

by knudson.eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Dendaas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I forget her name, but the woman who did the shuttle service was incredibly personable.
Jan 11, 2022 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your review, we appreciate your business!

November 14, 2021

Excellent Service. Technician was very knowledgable and helpful to answer all the questions and fixing the issues with the car. More

by snp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kufalk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your review, we appreciate your business!

October 25, 2021

I feel confident in their work and trust them to take care of everything for me More

by NHESSLING
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bryan Kufalk
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2021

Service was fast and efficient. Steve gave me some good advice on how to use my remaining free oil changes More

by jrg070459
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Fassbender
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2021

From the sales staff to the service department, they have taken great care of us for the past 15 years of buying cars. Highly recommended! More

by Idoherty01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2021

Was on a roadtrip from California needed my oil changed. Called the Dealership side they had an express lube..everyone very friendly and professional.Over heard service adviser explaining services being d More

by William from California
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for the review, we appreciate your business!

June 14, 2021

Easy to deal with , great customer service special BRIAN at service department . Easy to make appointments . Service department very good job .on time to handle the job done More

by Gallagher0326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kufalk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your review, we appreciate your business.

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