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Russ Darrow Chrysler Dodge Jeep RAM of Madison - Service Center
Madison, WI
191 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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191 Reviews of Russ Darrow Chrysler Dodge Jeep RAM of Madison - Service Center
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January 31, 2025
You charge too much for oil changes 97. 00 way too much you need to be around 60.00 00 way too much you need to be around 60.00 More
by sddperry
Verified CustomerEmployees Worked With
January 31, 2025
Always on time opening and very good on getting you in and out in a timely manner and out in a timely manner More
by SAGITTARIUSOPER
Employees Worked With
January 31, 2025
Comfortable waiting room. Kind staff. A Video recording of work complete shows transparency. Overall I am very happy with my experience. Kind staff. A Video recording of work complete shows transparency. Overall I am very happy with my experience. More
by jolyncook
Employees Worked With
January 31, 2025
They are always kind, let you know exactly what is going on and very timely. on and very timely. More
by TRACIBEYER77
Employees Worked With
January 31, 2025
Dealer ship was great. Went above and behind to make sure we had everything we needed. Went above and behind to make sure we had everything we needed. More
by NUTTERLLR1974
January 26, 2025
This is the only dealer I have trusted with my Ram trucks for the last 15 years. The staff is excellent with great communication and updates. for the last 15 years. The staff is excellent with great communication and updates. More
by nkhagen
Employees Worked With
January 26, 2025
Thank you Bryan for all of your assistance and outstanding customer service. Your help was greatly appreciated! outstanding customer service. Your help was greatly appreciated! More
by Jenny
Employees Worked With
January 26, 2025
Awesome the customer service was very good they were really helpful thank you for your service really helpful thank you for your service More
by ameshiaturner86
Employees Worked With
January 26, 2025
Prices are getting very steep plus still charging a fee for using a credit card. Can’t forget the shop supply recovery charge on top of all the other charges. for using a credit card. Can’t forget the shop supply recovery charge on top of all the other charges. More
by mxzskid0097
Employees Worked With
January 26, 2025
The work that was completed by the service tech seems to be satisfactory at this time. The service writer was polite and informative. The dealer charges a minimum of $285 for a diagnostic fee, and then I be satisfactory at this time. The service writer was polite and informative. The dealer charges a minimum of $285 for a diagnostic fee, and then I was charged 170+ dollars for the 45 minutes it took to do the repair. I feel this is extreme. More
by AdhucBlandus
Employees Worked With
