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Russ Darrow Chrysler Dodge Jeep RAM of Madison - Service Center

Madison, WI

4.7
193 Reviews

193 Reviews of Russ Darrow Chrysler Dodge Jeep RAM of Madison - Service Center

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May 31, 2018

The Best in Madison I have used Russ Darrow for many years. They are honest, great to work with and professional. I get my oil changes and car maintenance there as well. More

by Lisa1516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kulp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2018

Lol change I've been going to this service center since I moved back. The customer service is excellent. And the techs are very friendly and very knowlegable More

by Freddyj71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Fassbender
April 23, 2018

Service department is awesome! I always am very comfortable taking my vehicle in for service at Russ Darrow East. They are friendly and helpful and answer even my silliest questions More

by Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kufalk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Reid
April 10, 2018

Great job! Steve went above and beyond expectations to get our car fixed. He answered all of our questions we had, very knowledgeable!! The cashier, Cheyenne More

by Nancy18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier, Cheyenne, Steven Fassbender
March 29, 2018

My first time and I recommend This was my first time. The wait room was clean, the staff was great, and the wait time was not too long for a very busy Saturday morning. Good job. More

by motherhen6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Fassbender
March 28, 2018

Great sales and service experiences. Crystal in sales and Scott in service to above and beyond when taking care of their customers. They make every visit an enjoyable experience. They tru More

by TERI ANNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Reid
March 20, 2018

Wecloming staff I would recommend this dealer they take the time to explain what needs to be done to your car and give you their honest opinion of what you should do. More

by Amanda g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Olson, Steven Fassbender
March 19, 2018

Quick and easy . Bryan was helpful and kept me informed throughout the process. With a hectic schedule, I like that I can stop in for service when it's convenient f More

by Jeepfleet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kufalk
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2018

Excellent service I’m very pleased with this dealership service. They always get me in right away and do an excellent job. They’re very friendly and knowledgeable. More

by Sarah123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2018

Great service They diagnosed the problem and had the part in stock to fix it. My Ram was ready when promised. Easy to schedule an appointment for the work. More

by Davem18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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