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Russ Darrow Chrysler Dodge Jeep RAM of Madison - Service Center

Madison, WI

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155 Reviews

155 Reviews of Russ Darrow Chrysler Dodge Jeep RAM of Madison - Service Center

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June 21, 2018

Great customer service. I dropped off my car and took the shuttle to work. My car was finished before lunch and I was picked up again to get me car. I wish everything was thi More

by Wz7xjw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Zurn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase the shuttle driver
June 21, 2018

Russ Darrow Jeep Russ Darrow had the Jeep for a week and I don’t believe they even looked at it or they didn’t want to mess with a skim module so we went and picked it More

by Jr
Recommend Dealer
No
Employees Worked With
May 31, 2018

The Best in Madison I have used Russ Darrow for many years. They are honest, great to work with and professional. I get my oil changes and car maintenance there as well. More

by Lisa1516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kulp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2018

Lol change I've been going to this service center since I moved back. The customer service is excellent. And the techs are very friendly and very knowlegable More

by Freddyj71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Fassbender
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2018

Service department is awesome! I always am very comfortable taking my vehicle in for service at Russ Darrow East. They are friendly and helpful and answer even my silliest questions More

by Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Kufalk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2018

Great job! Steve went above and beyond expectations to get our car fixed. He answered all of our questions we had, very knowledgeable!! The cashier, Cheyenne More

by Nancy18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Fassbender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier, Cheyenne
March 29, 2018

My first time and I recommend This was my first time. The wait room was clean, the staff was great, and the wait time was not too long for a very busy Saturday morning. Good job. More

by motherhen6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Fassbender
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2018

Great sales and service experiences. Crystal in sales and Scott in service to above and beyond when taking care of their customers. They make every visit an enjoyable experience. They tru More

by TERI ANNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2018

Wecloming staff I would recommend this dealer they take the time to explain what needs to be done to your car and give you their honest opinion of what you should do. More

by Amanda g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Fassbender
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2018

Quick and easy . Bryan was helpful and kept me informed throughout the process. With a hectic schedule, I like that I can stop in for service when it's convenient f More

by Jeepfleet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Kufalk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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