Russ Darrow Chrysler Dodge Jeep RAM of Madison - Service Center

Oil change I always received great customer service when I come to the dealership. Everyone is always very friendly from the sales to the maintenance department. I always received great customer service when I come to the dealership. Everyone is always very friendly from the sales to the maintenance department. Thanks More

You were great and you got me a shuttle. Thank you so much. They knew just what to do. I had to have my air bags done because of a re-call. They got me in right on time and then got a shuttle to take me to th They knew just what to do. I had to have my air bags done because of a re-call. They got me in right on time and then got a shuttle to take me to the mall. Thank you so much. More

Courtesy car wash I really like the people and service I get but the courtesy car wash needs to go or be upgraded. If I forget to tell them not to wash it I'm so disa I really like the people and service I get but the courtesy car wash needs to go or be upgraded. If I forget to tell them not to wash it I'm so disappointed when I get home and realize how bad the water spots are and difficult to remove. More

Great experience! Had a great car buying experience at Russ Darrow. And they’ve been great on follow-up Maintenence! I’d highly recommend RD to any car buyer. Had a great car buying experience at Russ Darrow. And they’ve been great on follow-up Maintenence! I’d highly recommend RD to any car buyer. More

Thank you Always prompt,helpful.Took care of concerns and checked recall situation.Friendly and attentive Answers all questions and identifies issues.Never have Always prompt,helpful.Took care of concerns and checked recall situation.Friendly and attentive Answers all questions and identifies issues.Never have any problems getting a convenient appointment . More

Flat tire probz Got a flat tire unexpectedly and Bryan got me in right away! There were none in the Madison area, as I have a not so common vehicle and tire size, so Got a flat tire unexpectedly and Bryan got me in right away! There were none in the Madison area, as I have a not so common vehicle and tire size, so he ordered one and had it here the next day and it was done in the morning. Thank you Bryan for making my not so pleasant situation into one that was quick and easy to deal with! More

Excellent service!!! Always receive great service from Chris the service technician. I would highly recommend this place. He’s very professional and very knowledgeable. Th Always receive great service from Chris the service technician. I would highly recommend this place. He’s very professional and very knowledgeable. There ride service is also prompt and reliable. More

excellent Chris Ziegler is great! Has great customer service skills, is friendly & helpful. I feel like he is also trustworthy & explains things fully. Very nic Chris Ziegler is great! Has great customer service skills, is friendly & helpful. I feel like he is also trustworthy & explains things fully. Very nice person! I always ask for him when I make appointments for my vehicle. More

Service Great service Called for and made appointment and they got me in same day. Fast efficient and the job was done right the first time and at a great pr Great service Called for and made appointment and they got me in same day. Fast efficient and the job was done right the first time and at a great price More

Recall and oil change Very friendly, took the time to see if there were other recalls and was able to get in right away and out the same day. Very friendly, took the time to see if there were other recalls and was able to get in right away and out the same day. More