Russ Darrow Chrysler Dodge Jeep RAM of Madison - Service Center

Polite, great customer service and they will take time to answer your questions. Will continue going for all my services answer your questions. Will continue going for all my services More

Gets the job done and a decent time. Advisor does a great job communicating with me about my vehicle. Advisor does a great job communicating with me about my vehicle. More

Advisor did a great job communicating with me about my vehicle. The wait time was not terrible. vehicle. The wait time was not terrible. More

Alyson is as very helpful. I felt welcomed and understood my vehicles’s maintenance. Thanks! I felt welcomed and understood my vehicles’s maintenance. Thanks! More

Been with them since 2016 and live working with them. Bob is who I have been working with and he is great Bob is who I have been working with and he is great More

Russ Darrow is a get place to buy cars, they treat you like family! Customer service is excellent! like family! Customer service is excellent! More

The service manager I worked with. Was top notch! I was already upset from the don miller jeep dealership. But with his sense of humor. His ability to address my problem and fix them. Was top notch! I was already upset from the don miller jeep dealership. But with his sense of humor. His ability to address my problem and fix them. Was just what you think when you think of jeep. Dependable, reliable and trustworthy. Hands down if I lived closer you'd get all my business just from that service manager alone. God bless and Semper Fi! More

Submitted an online inquiry through your chat to find availability for the service work. It said someone would call me. Two days later, after no one called, I just decided to go in and take my chances th availability for the service work. It said someone would call me. Two days later, after no one called, I just decided to go in and take my chances there would be availability. That website function is either broken or the follow up wasn't done. Both can be fixed. More

Very prompt with communication. Pricing is excellent and fair. Work compline time and with no issues. Pricing is excellent and fair. Work compline time and with no issues. More

Dealership great. Extended warranty not so good. You expect when you pay for a warranty it would cover everything at 54,000 miles Extended warranty not so good. You expect when you pay for a warranty it would cover everything at 54,000 miles More