Russ Darrow Chrysler Dodge Jeep RAM of Madison - Service Center

Always happy with my service work completed at Russ Darrow. I will continue to use them for service work. Darrow. I will continue to use them for service work. More

I had a problem with my alternator when on the road and Darrow Dodge was very helpful and was able to fix my problem and get me back on the road with less expensive than what they qouted and in less time t Darrow Dodge was very helpful and was able to fix my problem and get me back on the road with less expensive than what they qouted and in less time than they said it would take. I am very pleased how they took care of me. More

Chris Ziegler at Russ Darrow Madison is your go to Serivce guy. Chris keeps you posted on all steps taken on the maintenance being performed. Serivce guy. Chris keeps you posted on all steps taken on the maintenance being performed. More

Always a friendly group willing to work with you solutions and in a timely manner. solutions and in a timely manner. More

I was able to get my vehicle in for a tune up in a timely fashion. However my vehicle was damaged by someone during the service and it appears that Russ Darrow is not going to warranty the damage. fashion. However my vehicle was damaged by someone during the service and it appears that Russ Darrow is not going to warranty the damage. More

Poor communication and status updates from advisor. Service personnel completed work satisfactorily. I guess time will tell. Service personnel completed work satisfactorily. I guess time will tell. More

I couldn't take my vehicle to another place. They always do a good job and they have a great customer service. They always do a good job and they have a great customer service. More

Order writer techs are always friendly, very knowledgeable. Very nice waiting area, just a very nice facility, has always been a good experience, don’t change! knowledgeable. Very nice waiting area, just a very nice facility, has always been a good experience, don’t change! More

I worked with Robert in the service department. He did all he could to make sure I was a satisfied customer and things were done on time so I could prepare and be off on my trip as planned.. Very h He did all he could to make sure I was a satisfied customer and things were done on time so I could prepare and be off on my trip as planned.. Very happy with this experience. More

Great service. My vehicle repair was done quickly and I was kept updated on the status along the way. I appreciated the full explanation of possible causes of my c My vehicle repair was done quickly and I was kept updated on the status along the way. I appreciated the full explanation of possible causes of my concern so I had an idea what to expect after the diagnostics. Very pleased More