Russ Darrow Chrysler Dodge Jeep RAM of Madison

Russ Darrow Chrysler Jeep Dodge Review I usually dread automotive searching however Russ Darrow try to perceive your desires as an individual. They offered to allow us to take the car on an I usually dread automotive searching however Russ Darrow try to perceive your desires as an individual. They offered to allow us to take the car on an extended test drive to get a far better feel about it. I completely love my car from Russ Darrow More

very impressed! This was one among the foremost pleasant experiences we've had. When we are within the marketplace for a replacement automobile they're my 1st choice! This was one among the foremost pleasant experiences we've had. When we are within the marketplace for a replacement automobile they're my 1st choice! We were very impressed! Thanks very much for the good service. More

good experience, the Darrow Group did a great job getting me into a car that I wanted.The second time I Purchase a vehicle from them and it was a good experience,thank the Darrow Group did a great job getting me into a car that I wanted.The second time I Purchase a vehicle from them and it was a good experience,thanks. More

Great staff! The whole buying experience was made very simple and stress free. Our salesperson was friendly and very helpful everyone at Russ Darrow was knowledgea The whole buying experience was made very simple and stress free. Our salesperson was friendly and very helpful everyone at Russ Darrow was knowledgeable and informed. They really have a Great staff! More

Beware the Environmental Fee Russ Darrow dealers add an environmental service fee to every car on their lot. This is simply dealer profit. It is not a mandatory state fee on Wis Russ Darrow dealers add an environmental service fee to every car on their lot. This is simply dealer profit. It is not a mandatory state fee on Wisconsin vehicles. Also do not pay for any extras like fabric protection, VIN etch etc... it is a scam and you are being grossly overcharged for the vehicle. More

Super fast! This is the 2nd car I have leased from Russ Darrow. Super easy, Super fast. Everything was simple and my salesman was fantastic.Thanks for making this This is the 2nd car I have leased from Russ Darrow. Super easy, Super fast. Everything was simple and my salesman was fantastic.Thanks for making this one easier than the first. Great experience...Definitely sending people your way! More

Stay away from this dealership at all costs This was the worst car buying experience ever. My wife and I wanted to purchase a mini van for our growing family. Negotiated a monthly payment at $4 This was the worst car buying experience ever. My wife and I wanted to purchase a mini van for our growing family. Negotiated a monthly payment at $469 at 72 months. Told them I would buy the van at $460 at 72 months and they agreed to the deal. We have a newborn child and I was out of the f & I guys office trying to calm a crying child as he was going over some of the info with my wife. When we got home I was looking over the paperwork and noticed they had switched the length of payment from 72 months to 75 months. This was never explained to us and my wife just signed the contact trusting that it was the terms agreed to previously. I called and talked to the salesman and he was under the assumption it was supposed to be at 72 months also. After I got off the phone I received a call from the sales manager Ryan. He basically told me the van was mine and there was nothing they were going to do even tough this was not explained properly to us. He also admitted fault in the matter. I treated giving then one's on there survey from Chrysler, contacting the attorney general, and better business bureau and Ryan told me to do what I had to do. They knowing did this and don't care. They actually charged us $732 more then if we would have bought the van at the original offer of $469 at 72 months. Two lessons learned in this. Always look over the bill of sale before signing anything and never buy another vehicle from Russ Darrow. I hope people read this before the purchase a car from this dealership. I would hate to have someone go through what we have. What was supposed to be a great experience has turned into a nightmare. More

I highly recommend After going to two other dealerships with no luck decided to give the Russ Darrow Madison store a go. The crew there is awesome and got me exactly wha After going to two other dealerships with no luck decided to give the Russ Darrow Madison store a go. The crew there is awesome and got me exactly what I was looking for and the payments were right on point. I highly recommend ! More

pleasant, friendly, and helpful in answering all the questions we felt dumb asking. We're going back to THIS Russ Darrow when my fiance is ready to trade in his car. I recommend it in answering all the questions we felt dumb asking. We're going back to THIS Russ Darrow when my fiance is ready to trade in his car. I recommend it to anyone who is seriously looking to buy a vehicle. I'm over the moon with my new car! More

Julie was very knowledgeable and great to do business with. She helped me and my granddaughter with our purchase and i would recommend her to anyone that is looking to purchase a car. with. She helped me and my granddaughter with our purchase and i would recommend her to anyone that is looking to purchase a car. More