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Royal Moore Toyota - Service Center

Hillsboro, OR

4.8
1,063 Reviews

1,063 Reviews of Royal Moore Toyota - Service Center

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December 13, 2024

The service staff are efficient, friendly and professional. The process of driving our car into the service bay, then behind directed to the comfortable waiting area was an easy one. More

by ssugiyama70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

This place has been really helpful every time I have an appointment here I get all the information I need.. Good Job ! More

by efrainmendoza1983@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caroline Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Oleson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

It’s awesome. Employees are nice. They’re quick and get the job done. Definitely recommended. More

by acosj098
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kadin Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

Honestly felt like my advisor was kinda pushy with services they wanted me to do felt very money hungry not sure if I will return might have to find a new Toyota to go to . I wish people More

by Mariorivers091
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kadin Harrison
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Royal Moore Toyota responded

I want to sincerely apologize for the experience you had with us during your recent visit/interaction. We strive to provide excellent service, and I am deeply sorry that we fell short of your expectations. I understand how frustrating it must have been to experience this. This is certainly not the standard we aim for. I would love to have a chat with you over the phone and talk more. Could you please reach out to me at my direct work 503.640.7907 Carmen Arteaga Service Lane Manager 503.640.7907 carteaga@royalmoore.com

December 12, 2024

She was very helpful with letting me know which services my car needed and I was able to get in and out pretty quickly More

by Jared Adler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

Great service and attentive staff, would recommend to my family and friends, thank you again! More

by loro_03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

I’m always well welcomed whenever I come to Royal Moore Toyota, great service no complaints at all. Thank you. More

by bebeka35
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kadin Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

Had a good experience during my 10k car service appointment. Car was ready within the forecasted time. Thank You ! More

by SS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2024

Quick easy-going and friendly service ! Love brining my car here ! Thank you for everything More

by Madisonstabley0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2024

They fixed my car really fast and everyone was so kind. I also love the coffee! More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristen Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kadin Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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