Royal Moore Toyota - Service Center

Everything was smooth, polite and explained everything I had questions about. And kept me informed on services that are need on my car. had questions about. And kept me informed on services that are need on my car. More

When I bought my slightly used 2020 RAV 4 Hybrid at Royal Moore, the customer service was excellent. In March, I went to the car wash, and one of my sensors got pushed in, so I went to have it fixed, and Gre Moore, the customer service was excellent. In March, I went to the car wash, and one of my sensors got pushed in, so I went to have it fixed, and Gresham Toyota was so honest, that they told me that another sensor had come loose, and fallen in to the bumper as it wasn’t attached properly, and suggested that I go back to Royal Moore for correction. So I went back to Royal Moore to have them deal with the issue as it was improperly attached by one of their employees years ago, and they did an amazing job. They took care of me, owned their mistake, and honestly, it was one of the best customer service experiences that I’ve had. I love my car and it runs perfectly! Carmen was absolutely incredible. Carmen was kind, caring, and really put my needs first. He deserves a raise 🌺. I most definitely will be back to Royal Moore for my next vehicle. If you’re looking for a vehicle, go to Royal Moore, they will take care of you ❤️ More

Emily was wonderful! She went out of her way to find me outside when my car was done and let me know I could stay as long as I needed to finish my meeting. She provided She went out of her way to find me outside when my car was done and let me know I could stay as long as I needed to finish my meeting. She provided high level customer service at all times. More

Caroline and Tommy were prompt, thoughtful, kind people whole were very careful with my 2006 RAV4. Tommy caught an emerging problem, took me to the vehicle to see it for myself, talked me through the optio whole were very careful with my 2006 RAV4. Tommy caught an emerging problem, took me to the vehicle to see it for myself, talked me through the options, and made a prompt fix. I felt they handled everything as well as anyone ever can. Wonderful service. More

Happy with the service on my car for last 2 years that I came to your store. came to your store. More

I appreciate the time and effort that Royal Moore takes to make sure the work on my car is done properly, and to help me understand my options. I drive an extra 10 miles to them, instead of two different T to make sure the work on my car is done properly, and to help me understand my options. I drive an extra 10 miles to them, instead of two different Toyota dealerships closer by because of this. Caroline was awesome at working my highlander issue in between other cars, even without my having an appointment. Definitely a friendly and familial feel at their service department. I would not want to publicly recommend to anyone because then they will get way to busy and the secret will be out LOL More

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Professional, knowledgeable, willing to help with service questions. I’m one who is very, very hesitant to ever trust dealerships for so many obvious reasons, but I needed help after a very disappointing exp questions. I’m one who is very, very hesitant to ever trust dealerships for so many obvious reasons, but I needed help after a very disappointing experience with my recent vehicle purchase from another dealership. Ugh, I could just cry. But, Tristen and Royal Moore Toyota are helping me to right some of the wrongs that this other dealership should inarguably have stepped up immediately to fix. More to come on this review as we work together, but I want to thank Royal Moore Toyota and Tristen and Mike and all of the team whom have stepped up to help so far. More

Always a Fast service, service advisor are always clear on what maintenance are needed to get done. on what maintenance are needed to get done. More

Emily was super professional and kind to help with my service and addressed my special need while I was waiting for my car's service. Five star rating is way below her level. service and addressed my special need while I was waiting for my car's service. Five star rating is way below her level. More