Royal Moore Toyota - Service Center

Caroline was very professional and expedited my paperwork very nicely. She made sure to answer all my questions. very nicely. She made sure to answer all my questions. More

Service Department is the BEST! Alex and George helped with my service today on my 4Runner. Communication, Service, and Customer Service = Amazing Experience Thank you both for t Alex and George helped with my service today on my 4Runner. Communication, Service, and Customer Service = Amazing Experience Thank you both for taking care of all my Toyota’s needs. More

I like your nice clean facilities. Your staff responded immediately when I entered the service area. My service to my vehicle was done quickly. And of course the coffee and snacks are Your staff responded immediately when I entered the service area. My service to my vehicle was done quickly. And of course the coffee and snacks are very much appreciated. As a loyal customer, I would love to see more coupons for a reduced rate for services rendered. More

Scott was well informed on your inventory and what my needs were at the time. Thank You Scott for moving things along so that we could continue on our way. Jay Hansen a pleased customer. needs were at the time. Thank You Scott for moving things along so that we could continue on our way. Jay Hansen a pleased customer. More

went in this morning for service on my vehicle, everyone was friendly and service was quick. Thank you caroline & royal moore! was friendly and service was quick. Thank you caroline & royal moore! More

I was pretty disappointed in the dealership’s approach to dealing with my issue. I was told that cords in my car had been installed incorrectly. When I pointed out that must be a manufacturer defect, they to dealing with my issue. I was told that cords in my car had been installed incorrectly. When I pointed out that must be a manufacturer defect, they told me that was probably true but since they couldn’t verify that (despite us always taking the car to Toyota for service) that they wouldn’t cover the cost of repair. They discounted me a little bit, but based on the cost of repair I had to leave without getting some things fixed. More

Alex was friendly and fast! I was out of there in under an hour! Thanks! I was out of there in under an hour! Thanks! More

They don’t know and can’t explain how the multi media system works. Not helpful in that regard system works. Not helpful in that regard More

I came in to get information about my new car’s second key and Tristen was able to help me get it ordered and done the next day. Very helpful and will definitely be back for services key and Tristen was able to help me get it ordered and done the next day. Very helpful and will definitely be back for services More

Dropped car off at prescheduled appointment for an oil change, it was nearly 20 minutes before any took the car. It then took an hour to finish the service. Overall 1 hour and 15 minutes for an oil change change, it was nearly 20 minutes before any took the car. It then took an hour to finish the service. Overall 1 hour and 15 minutes for an oil change.. however notification took and additional 15 minutes, so I was waiting for an hour and 30min for an oil change. Seems a bit to long for a simple service. More