1,065 Reviews of Royal Moore Toyota - Service Center
Great to work with Kadin—he’s professional, friendly and very service oriented. I have interacted with him several times so far as he oversaw routine maintenance for my Toyota RAV4. Always prompt and courte very service oriented. I have interacted with him several times so far as he oversaw routine maintenance for my Toyota RAV4. Always prompt and courteous to update on my car’s status or answer any questions I have. Pleasure to work with! More
Very efficient, explained upcoming needs for future maintenance. Gave me pricing and what to expect on my next visit. maintenance. Gave me pricing and what to expect on my next visit. More
Great service! Very professional people! I have always had excellent service with Royal Moore Toyota. Very professional people! I have always had excellent service with Royal Moore Toyota. More
Caroline was so fast, sweet, and helpful and got me through the whole process so fast! through the whole process so fast! More
I get my car serviced here and it is always a great experience. I appreciate their commitment to making customers happy. Special shout out to Caroline, I was completely impressed with her professionali experience. I appreciate their commitment to making customers happy. Special shout out to Caroline, I was completely impressed with her professionalism and amazing customer service!! More
Mike is always friendly, kind and helpful with all of our needs. He is a perpetual professional. We know we, and our vehicle, are in good hands with Mike Taylor. needs. He is a perpetual professional. We know we, and our vehicle, are in good hands with Mike Taylor. More
We have exclusively taken both our cars to Royale Moore and have always enjoyed great service. and have always enjoyed great service. More
This business provided excellent customer service. They were very accommodating and helpful, ensuring a positive experience. I highly recommend them. They were very accommodating and helpful, ensuring a positive experience. I highly recommend them. More
Original Purchase: Fast, easy, no pressure, great price. Enjoyed working with Ashley. Would buy again. Service update: Tristen was great to work with, calm and professional throughout. Technician couldn’ Enjoyed working with Ashley. Would buy again. Service update: Tristen was great to work with, calm and professional throughout. Technician couldn’t get aftermarket TPMS sensors to work (anybody with a programmer can get them to start working - problem is they stop working after a few days), wanted $175 to tell me that or nearly $900 to replace 4 TPMS sensors. I asked if I can just purchase the sensors since my tire guy will install for free. They charge $150/ea for an already overpriced oem part (42607-02050, msrp of $108). Other dealers sell this part online for as low as $71/ea. They had me for the diagnostic fee and they refused to budge on the parts. They did cut the “diagnostic fee” in half, which they didn’t have to do, so there is that. Some of this on Toyota for breaking a universal part, some of this is on me for not reusing the factory TPMS sensor, and some of this is just short term greedy tactics. Royal Moore lost a customer for life for $300. I don’t understand how this pencils out, but I guess it does for them. More