Route 44 Toyota
Raynham, MA
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328 Reviews of Route 44 Toyota
Service center rude This is not a reflection of Gary Lombards customer service. He was nice. When I went to pick up my Toyota today from the service center as soon as I This is not a reflection of Gary Lombards customer service. He was nice. When I went to pick up my Toyota today from the service center as soon as I walked in I got dirty looks. The men there act like you are bothering them. They are rude and we're very short with me. I was just picking up my car! No reason to be so rude to me! When I had a question about the tire the man looked like he was about to chew my head off. I'm a hairdresser and work with the public I've never been so mistreated in my whole career and that's saying a lot in my line of business. They made me feel so uncomfortable that I rushed to get out of there and didn't fully look over my bill. I have been charged for a patch on a tire they ended up not being able to fix I got a new tire instead. Now I have to be Inconvenienced and try and figure out why I have been charged for it. When I tried to call about it no one could give me an answer and told me I have to talk to Gary and was told he won't be back until Monday even though he called me this morning to tell me my car was ready. Other then the get my bill fixed I'll never go back here. More
Poor customer service I am a female who went here looking to purchase a 4 Runner. I was informed by the male salesperson that I did not want that vehicle because it rides I am a female who went here looking to purchase a 4 Runner. I was informed by the male salesperson that I did not want that vehicle because it rides like a truck and that I would want a Highlander. He apparently didn't see me pull up in a truck that i was driving and own. That showed no respect nor customer service as my interest was dismissed. I went to another dealership and purchased a 4 Runner and I couldn't be happier with it. I'm glad I dismissed the salesman pitch. More
Good Customer Service I had problems with the dealership but they resolved the issues. Roger Allen was my salesman. He was awesome! He was friendly, knowledgeable and hones I had problems with the dealership but they resolved the issues. Roger Allen was my salesman. He was awesome! He was friendly, knowledgeable and honest. More
Wale Dairo Wale was very kind and welcoming. He was the only salesman there that was smiling, he didn't overwhelm us and we felt right at home. He made sure w Wale was very kind and welcoming. He was the only salesman there that was smiling, he didn't overwhelm us and we felt right at home. He made sure we got into the right car and was not pushy. We asked for what we wanted and we received it. More
Disappointed - What happened to this place? What happened to this place? I went here with full intentions of getting into a new vehicle. (purchased last Toyota here). The CS was horrible, and What happened to this place? I went here with full intentions of getting into a new vehicle. (purchased last Toyota here). The CS was horrible, and negotiations a joke. Went to Braintree Toyota same day and bought same day! Never heard a word back from RT 44. Disappointed. More
What a great place to shop I was looking at buying a convertible. Had been to a few dealerships and was rather annoyed by the time I strolled into their lot. i walked onto the l I was looking at buying a convertible. Had been to a few dealerships and was rather annoyed by the time I strolled into their lot. i walked onto the lot just to look at a few cars and had no intention of buying. Ben my salesman was awesome. Grabbed keys to cars and let me look at what ever I wanted. I ended up finding one that hadn't gone through service or recon yet. They still got the keys and let me take it for a spin. The sales negotiation was simple. John the sales manager came right over and in about 5 minutes we had agreed on a price. No hours worth of back and forth. Just a simple negotiation. Filled out paperwork and left a deposit so they could get everything in order. The next morning I get a call from Dave in finance. He has my loan approved and quotes me a rate. It's lower than I expect given this being a second car and my credit taking a hit with my divorce. That afternoon when I walked in to finish the paperwork, Dave met me and told me he had great news. The rate he quoted me earlier well it wasn't good enough so he made a few calls and got me an amazing rate. He managed to get me a lower rate than I have on my new truck. The whole process was a breeze. Everyone here truely made you feel that your business was appreciated. I will only make the one criticism that while my salesman was great when I was buying the car, once the paperwork was all set he seemed to not care. I can't drop a rating on a review for one thing when there were so many great people here. I may just need a new salesman next time. More
Great Car Buying Experience I had bought two cars years ago from John Brownell. When my current car was totaled I decided to look into a new Rav4. I was pleased to see John was I had bought two cars years ago from John Brownell. When my current car was totaled I decided to look into a new Rav4. I was pleased to see John was still there (now the manager). I called John and he set me up to see Derek Matos. I must say dealing with Derek was a pleasure. He was very friendly, polite and well informed. He took the time to explain all about the car. Answered all of our questions. He was very easy going and there was absolutely no pressure whatsoever from Derek. He allowed my wife and I to take the time we needed to discuss our needs. We quickly arrived at a price and bought the car. Dealing with Derek made this a very easy experience. I would not hesitate to buy another car form Derek. One of the best car buying experiences I have encountered. Also would like to thank John Brownell for his help. He is also very polite, friendly and extremely pleasant to deal with. It was nice dealing with John again. Highly recommend dealing with both John and Derek. More
Don't even waste your time I went in to get an appraisal on my trade and a quote on a lease only to have been told, because I wasn't planning on buying or leasing THAT day, that I went in to get an appraisal on my trade and a quote on a lease only to have been told, because I wasn't planning on buying or leasing THAT day, that it was a waste of their time and did not receive either the appraisal or a quote... What a terrible way to do business. Not sure how this place is still in business operating like that. More
Thanks Ben A. I would like to thank route 44 Toyota and especially Ben for my new car. Ben was super helpful and very friendly. He went above and beyond to make sur I would like to thank route 44 Toyota and especially Ben for my new car. Ben was super helpful and very friendly. He went above and beyond to make sure I was happy. Also AB in finance department was very easy to work with. I'm having a blast in my new camaro Thanks again MIKE More
Walked away thrilled Several people helped with the purchase of my new Rav4. During the transaction my blood sugar dropped and Jared Forty, Chris Lawrence and Robert thank Several people helped with the purchase of my new Rav4. During the transaction my blood sugar dropped and Jared Forty, Chris Lawrence and Robert thankyou. More