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Route 44 Toyota
Raynham, MA
328 Reviews
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328 Reviews of Route 44 Toyota
April 10, 2016
Extremely disappointing experience I am completely disappointed with the lack of service with this dealership. I have been a loyal Toyota customer and have bought 3 vehicles from this I am completely disappointed with the lack of service with this dealership. I have been a loyal Toyota customer and have bought 3 vehicles from this location. I was called by a Sales Rep about trading my 20014 RAV4 in for a 2016 RAV4 ( I lease). I wanted to continue with the same monthly payments which the dealership had advertised from the get go. I went to the dealership and spoke with Shawn and he basically informed me that they use this tactic to get customers in the door--needless to say I was extremely disappointed as the best thing they could do would be to increase my payments by $100 a month. I then received a call 2 weeks later from Shawn informing me that they could do the deal and I would just come in so the Used Car Mgr can have a look at my vehicle and we can sign that day. (FYI...Used Car Mgr has already seen my vehicle from the prior visit). I miss a day's worth of work and drove up to Rte. 44 thinking the deal was done....I then get told by Shawn that unfortunately they cannot do the deal because they did not have any promotions from Toyota going on and they would not qualify (dealership) for the kickback????? I get a phone call 2 months later from Kris asking me if I was still interested in doing a deal from the original request. I expressed my frustration with Kris and told him how disappointed I was with the lack of service from his company and I would go elsewhere. Kris assured me he would rectify the problem and would inform management of my frustration. I told Kris I was open to still doing business with Rte 44 and I did not want anything else besides the original deal. He promised a phone call to at least tell me the resolution of the problem and never received one and once again have been disappointed with this dealership. I will tell everyone who reads this that I am not one to express my frustration on Yelp or social media. I understand that all companies are entitled to mistakes and should be given the chance to rectify any issues. Unfortunately I will never do business with the dealership ever again--after purchasing 3 vehicles in the last 10 years I would think they would take care of there loyal customers. More
by G215
Employees Worked With
Kris, Sean McCarey
March 20, 2016
new lease Gary was amazing, very professional, courteous and helpful. We didn't feel pressured or overwhelmed. We would recommend him as a salesman to future c Gary was amazing, very professional, courteous and helpful. We didn't feel pressured or overwhelmed. We would recommend him as a salesman to future customers. More
by papabear219
Employees Worked With
Gary Doucette, Joel DiLillo
December 21, 2015
Disappointed!!! I leased a 2015 Toyota Rav 4 on 11/27/15. My husband and I dealt with Roger Allen, whom I thought was great at the time. I told him abouth the only I leased a 2015 Toyota Rav 4 on 11/27/15. My husband and I dealt with Roger Allen, whom I thought was great at the time. I told him abouth the only two options I wanted: Heated side mirrors and auomatic lights. He explained that the lights were only available on the XLE but assured me the LE I was interesed in had the heated mirrors. After three hours of back and forth negotiations, I left with my new Rav4. Several days later I left my car out to test the mirrors and found they are not heated. Several text messages from Roger confirm they are there and will work. I went back to the dealership to have a remote start installed and was told by Roger's helper that the mirrors are heated and showed what button to push. In the end, they are not there and I was told I can upgrade with a $400 monthly payment. Filed a complaint today with the Attorney General's Office. I recommend you shop a different dealer!!! More
by Disappointed
Employees Worked With
Roger Allen
October 13, 2015
Buying new vehicle My wife and I stopped at Route 44 Toyota to look at SUV's Not having owned one before , we had many questions. Josh Tetreault approached us and asked My wife and I stopped at Route 44 Toyota to look at SUV's Not having owned one before , we had many questions. Josh Tetreault approached us and asked if we had any questions. He answered them all very professionally and more importantly to us in a very personable manner. Although buying a new car is not one of my favorite things, Josh made it a very pleasant experience. Bob Ross More
by Bob R
Employees Worked With
Josh Tetreault
April 24, 2015
Rude Ending We had a deposit and negotiated price with the salesman and Manager. Then another manager came on the day of the signing and told us no deal because t We had a deposit and negotiated price with the salesman and Manager. Then another manager came on the day of the signing and told us no deal because the price was too low. ($700 less than Internet price) More
by Keith
Employees Worked With
Glen Brown
March 04, 2015
I bought a new car After shopping at several dealerships, I traveled to Route 44 Toyota and worked with Roger Allen to buy a new Toyota Rav4. Roger was great to work wi After shopping at several dealerships, I traveled to Route 44 Toyota and worked with Roger Allen to buy a new Toyota Rav4. Roger was great to work with, he listened well and understood what my parameters were. Roger and Route 44 Toyota sold me the vehicle I was looking for in the color I preferred and with the options I wanted. I've never had a better salesman than Roger. More
by dac
Employees Worked With
Roger Allen
February 25, 2015
Excellent Customer Service I went in to look at a used Toyota 4Runner. Although the experience was incredible and the sales staff was outstanding, I wanted to look around a bit I went in to look at a used Toyota 4Runner. Although the experience was incredible and the sales staff was outstanding, I wanted to look around a bit to make sure I made the best choice. I ended up finding a stellar deal at another dealer, in which Route 44 couldn't compete (different color, newer year, same price). I had to take the other deal, but if I had my choice I would have purchased that other car from Route 44. Killer service, excellent experience. Thank you! More
by A Dion
Employees Worked With
Terrence, John Brownell
February 21, 2015
Great experience Roger Allen was very professional, and genuine in helping me find the right car. He took his time and answered every question asked to my satisfactory Roger Allen was very professional, and genuine in helping me find the right car. He took his time and answered every question asked to my satisfactory. I had a great experience purchasing a car. More
by Dolfi66
Employees Worked With
Roger Allen
February 20, 2015
Great Experience! We went to Route 44 Toyota on the recommendation of a friend. When we arrived we met Roger Allen, who was helpful, patient, and fun. We were extremely We went to Route 44 Toyota on the recommendation of a friend. When we arrived we met Roger Allen, who was helpful, patient, and fun. We were extremely happy with our purchase and experience. Roger is a saleman willing to go the extra mile or in our case 26 miles one way. There was some paperwork that we needed and Roger insisted on bringing it to our house on his day off. More
by Eric & Sherri
Employees Worked With
Roger Allen
February 14, 2015
Great dealership Buying my truck from Rt44 toyota was easy , and Roger Allen made it very easy . What a pleasure to deal with . It was fun to haggle. I've bought two v Buying my truck from Rt44 toyota was easy , and Roger Allen made it very easy . What a pleasure to deal with . It was fun to haggle. I've bought two vehicles from him in six months . More
by Sean
Employees Worked With
Roger Allen
