Route 23 AutoMall

Noelle Khalil top saleswoman I remember my experience here with Noelle Khalil. I went back here recently to purchase another vehicle from her and she wasn’t there. It’s a shame sh I remember my experience here with Noelle Khalil. I went back here recently to purchase another vehicle from her and she wasn’t there. It’s a shame she isn’t there bc she left an everlasting experience with my family and i. Her knwloedge and charming confidence made us really cherish how rare salespeople who make you feel special are. I wish I could buy another car from her, I’m sure wherever she is, she is successful. Thank you Noelle, if you ever read this. More

Three Strikes, You're Out This is possibly the worst dealership I have ever been to. My husband and I went there three times when our car leases were ending and we were shoppi This is possibly the worst dealership I have ever been to. My husband and I went there three times when our car leases were ending and we were shopping around. The first time there, we asked about a Fiesta hatchback. The salesperson said it didn't come in a hatchback. ??? I had just looked at a Consumer Reports, and KNEW that it came in a hatchback. The guy denied it, and tried to sell me a used Nissan! We left. A few years later, we went there after seeing an ad for the Fusion. The salesperson said, "That ad is bull****. ALL car ads are bull****!" Again, we left. Fast forward about 7 years later. We give them one more try. The salesman comes out with no smile, no handshake, no introduction, and wearing a baseball cap. Dressed sloppy. We ask to see the base model Escape, which the Ford website says starts at a little over $24K. He shows us one for over $28K. We say, "Doesn't the base model start at $24K?" He says "NO." Period. We ask, "What features does this come with?" He says, "Air conditioning. Power door locks." Period. Huh?? He didn't even try to speak about the car, or ask us what we were looking for. So for the third and final time, we walked out. Three strikes, you're out. We will never go there again. Unprofessional, and they don't even know their own vehicles. More

A REAL easy transaction! I found the car I wanted online, and when I walked in I was greeted immediately by Mr. Solomon Faizi. The discussion was easy, NO pressure and NO gimm I found the car I wanted online, and when I walked in I was greeted immediately by Mr. Solomon Faizi. The discussion was easy, NO pressure and NO gimmicks. Mr. Faizi was completely professional, trustworthy, and honest. Within a few minutes I knew that I was being treated honestly. Everything in the transaction was quite easy. Every employee I met and spoke with was polite and congenial, but I do not know their names. Needless to say, I decided right away to buy the car! Thank you, Mr. Faizi! More

Best car purchase experience ever Route 23 Auto Mall rocks! The sales team are very attentive, good listeners, explained everything about the vehicle and gave us the deal we wanted. I Route 23 Auto Mall rocks! The sales team are very attentive, good listeners, explained everything about the vehicle and gave us the deal we wanted. I really recommend anyone looking for a new vehicle to call Route 23 Auto Mall, ask for Fernando (tell him Heidi sent you) and get a great deal of your own! More

Great variety for all price ranges We went into this car dealership with a fixed budget to spend on a specific vehicle type and we were pleasantly surprised to see multiple vehicles in We went into this car dealership with a fixed budget to spend on a specific vehicle type and we were pleasantly surprised to see multiple vehicles in our price range. Our salesman Zakaria was very accommodating when we wanted to see and drive all of the cars we were interested in. When the paperwork was being finalized we were treated to lunch. We left the lot with the car of our dreams! More

Great experience Youssef and Solomon helped me a ton even tho I was just creating a first opinion and wasn't going to buy a car right away, they helped me until I was Youssef and Solomon helped me a ton even tho I was just creating a first opinion and wasn't going to buy a car right away, they helped me until I was done forming an opinion and had my eyes set on a couple of great cars. The service was excellent and I had a pleasant experience to say the least More

Awesome inventory, friendly customer service! My husband and I were looking for a vehicle and Route 23 was the ONLY location in my area that had the vehicle we wanted with all the specs. The finan My husband and I were looking for a vehicle and Route 23 was the ONLY location in my area that had the vehicle we wanted with all the specs. The financing process was smooth (first time financing a vehicle). Fernando Pena, our designated salesperson, took his time to explain all of our options and gracefully answered, in detail, ALL of our questions. Nobody at this dealership was pushy trying to sell their vehicles. We felt comfortable, not pressure and more importantly, we were informed! And, their prices....the best part. Fernando got us a sweet unexpected discount at the very last moment. What else could I have hoped for?? More

Excellent leasing experience My last few leases were a nightmare. I was dreading having to go get a new car. But Soloman and his team were great. In and out and all the numbers we My last few leases were a nightmare. I was dreading having to go get a new car. But Soloman and his team were great. In and out and all the numbers were right the first time, no games. Thanks guys. More

Fantastic experience Solomon Faizi and Fernando Pena were professional and easy to work with. They were patient, helped me find the exact car for me and gave me a better d Solomon Faizi and Fernando Pena were professional and easy to work with. They were patient, helped me find the exact car for me and gave me a better deal than I could of hoped for. I will definitely be recommending them to anyone I know in need of a car. More

Great experience! I have nothing but compliments for the professionalism and courtesy my husband and I received at Rt. 23 AutoMall. Our salesman, Jeff Rothstein, worked I have nothing but compliments for the professionalism and courtesy my husband and I received at Rt. 23 AutoMall. Our salesman, Jeff Rothstein, worked exceptionally hard to fulfill our wish list of items we wanted in our new truck. He made the entire experience a pleasant one. We were also very impressed with everyone from the finance manager, to the service department, and the management team. They all showed that they cared about their customers. We look forward to going back to see our “friends” whenever we return for service. More