Route 23 AutoMall

Patti McNamara Route 23 Automall is very well represented by this customer service manager who I believe is a major reason why car buyers return to this dealership t Route 23 Automall is very well represented by this customer service manager who I believe is a major reason why car buyers return to this dealership to buy and service their vehicles. It is what motivated my wife and I to purchase and service our Fords here. She is sensitive to our needs and is effective in presenting them to the servicemen who work on our vehicles. Over the years of coming here for service I have heard many customers express the same sentiment. More

I went with my son to buy a mustang handled by Richie Garcia I was very surprised by how quick and painless Richie made the buying process. He was very knowledgeable about the car and answered all our financial I was very surprised by how quick and painless Richie made the buying process. He was very knowledgeable about the car and answered all our financial concerns with ease. Richie was even able to answer my wife's questions in spanish! Im glad we were fortunate enough to be introduced to Richie Garcia by my son's boss. More

Unique Experience specifically thanking Richie Garcia I'm the Owner of Sabretti's Hot Dogs & Wild Game Sausages located in Hopatcong, NJ. Richie is a patron that visits my business a few times a month. I'm the Owner of Sabretti's Hot Dogs & Wild Game Sausages located in Hopatcong, NJ. Richie is a patron that visits my business a few times a month. He has mentioned that he is the financial manager over at his place of work. I only work at my restaurant during the early shift when he typically visits. I referred one of my employees over to him cause he was interested in a Mustang. The young kid's mother speaks spanish only, however Richie is fluent in english and spanish. More importantly, I believed Richie was a straight shooter from the many questions I asked him prior to my employee's referral. He wasted no time, said it like it is, and gave my employee and his parents the best experience one can have at a dealership. I have bought countless new cars for my family, however it never went smoothly due many reasons I choose not to discuss on this platform. I'd like personally thank Richie for making me look good by reinforcing that where he works is different and we will not waste anyone's time which is exactly what I wanted for anyone I refer. We handle over 1000 customers a week and we will now refer all our customers in his direction. Thank you so much Richie... More

Great buying experience I was in the market for an SUV but really wasn't sure what make. I tested most of the top models but selected the Ford Escape from Route 23 automall. I was in the market for an SUV but really wasn't sure what make. I tested most of the top models but selected the Ford Escape from Route 23 automall. The sales rep's did not pressure me on anything and gave me a great price. I did competitively shop this vehicle. Thank you to Scott Barna for a great experience. More

Very helpful Rick Mostacero was incredibly helpful and was able to work with us on all of our request. He was very respectful throughout the whole process, I don Rick Mostacero was incredibly helpful and was able to work with us on all of our request. He was very respectful throughout the whole process, I don't think we could have gotten a better person. More

Excellent Car Buying Experience Chris L. was excellent, honest, knowledgeable and willing to answer all of my questions. This was a great car buying experience, no nonsense and a ve Chris L. was excellent, honest, knowledgeable and willing to answer all of my questions. This was a great car buying experience, no nonsense and a very fair and honest transaction. Thanks again! I would highly recommend Chris when buying your next car! More

Excellent Service! I went in with my 17-year old daughter to lease a Ford Fusion. From the sales manager to the leasing manager to the finance manager, we were treated a I went in with my 17-year old daughter to lease a Ford Fusion. From the sales manager to the leasing manager to the finance manager, we were treated awesome! They all made sure to include my daughter in the process since the car was for her. From start to finish, we were completely satisfied with the service. They were professional, fast, and kept to the price we wanted to spend! That is why I continue to purchase/lease my cars from Route 23 Automall! More

Excellent Service Rick and his team were wonderful. He was so helpful I couldn't have asked for a better salesman. My lease was up and they made getting into another le Rick and his team were wonderful. He was so helpful I couldn't have asked for a better salesman. My lease was up and they made getting into another lease extremely easy and fast, I highly recommend coming here. More

Fantastic Dealership Robert and his team were a pleasure to work with. I never felt pressured and they worked hard to stick with my budget and get me into the truck of my Robert and his team were a pleasure to work with. I never felt pressured and they worked hard to stick with my budget and get me into the truck of my dreams. He was very personable and knowledgeable about his product lines. My experience with Robert and his team was overwhelmingly positive and I would recommend everyone go there. More

great sales service the team was very helpful and attentive to my needs I left the dealership with a great deal and car I was so satisfied I brought my son back to purcha the team was very helpful and attentive to my needs I left the dealership with a great deal and car I was so satisfied I brought my son back to purchase a car More