Route 23 AutoMall

Great experience! I have nothing but compliments for the professionalism and courtesy my husband and I received at Rt. 23 AutoMall. Our salesman, Jeff Rothstein, worked I have nothing but compliments for the professionalism and courtesy my husband and I received at Rt. 23 AutoMall. Our salesman, Jeff Rothstein, worked exceptionally hard to fulfill our wish list of items we wanted in our new truck. He made the entire experience a pleasant one. We were also very impressed with everyone from the finance manager, to the service department, and the management team. They all showed that they cared about their customers. We look forward to going back to see our “friends” whenever we return for service. More

The best dealership ive been too Went to purchase a car for my daughter abd it was the best service ive ever seen. Between our salesman Fernando and the salesmanager Richie and also t Went to purchase a car for my daughter abd it was the best service ive ever seen. Between our salesman Fernando and the salesmanager Richie and also the general manager Solomon, they made our experience amazing. They are very patient , professional and excelente people to deal with. A+++ More

great service Good place to buy a ford i recommend this dealer i wish they still had nissan they had more opitions also more used nissan too. Good place to buy a ford i recommend this dealer i wish they still had nissan they had more opitions also more used nissan too. More

Great Service with General Manager Solomon Faizi Was there last week and worked with the General Manager Solomon Faizi. Had a great experience. He was upfront with me and it was a no haggle experienc Was there last week and worked with the General Manager Solomon Faizi. Had a great experience. He was upfront with me and it was a no haggle experience. I highly recommend the dealership and ask for Solomon when you get there. More

Best Dealership I have ever been to! Route 23 automall is by far the best dealership that I have ever been to and I will certainly be buying all of my vehicles from here. I live over 3 ho Route 23 automall is by far the best dealership that I have ever been to and I will certainly be buying all of my vehicles from here. I live over 3 hours away from the dealership but will definitely make the trip to have all my cars purchased from there. The entire sales staff was extremely nice and took care of every one of my needs. They exceeded my expectations! I would highly recommend this dealership to anyone who is looking to buy a vehicle or lease. I got myself a new f150 and could not be happier. More

Ripped Off Proceeded to buy a used car from them. First thing the salesman told me was it came with a 3 year "certified warranty". I signed the papers, and drove Proceeded to buy a used car from them. First thing the salesman told me was it came with a 3 year "certified warranty". I signed the papers, and drove away with my car. Upon receiving my first payment, I discovered they actually added $2000 to my loan. When I asked what it was for I was told it was for the warranty. the salesman lied, they all lied. They run the scam, and hope people won't come back and complain. they removed the warranty and I was stuck with the car, and no warranty at all. I would buy a horse before I would ever do business with these thieves again. More

Above and Beyond Salesman My wife and I recently bought 2 cars from here, mostly because of the great compassionate salesman Hector Ramos. He made us feel welcomed and not pres My wife and I recently bought 2 cars from here, mostly because of the great compassionate salesman Hector Ramos. He made us feel welcomed and not pressured. Our uncertainty didn’t change his positive attitude in helping us get out of my lease and purchase a new car for my wife. I will always go to him. Outstanding!!! Highly recommend Hector Ramos, will definitely recommend him to all... More

feel like family Went to other dealers cause my lease was up the others made me feel like I had no choice but to take what they showed me or just not comfortable. Ti Went to other dealers cause my lease was up the others made me feel like I had no choice but to take what they showed me or just not comfortable. Time was ticking THEN I MADE A DECISION time to change.... went here PJ was my salesman . Asked what exactly I was looking for needed color that I was looking for. BAMMM found me the perfect car. Paperwork time quick simple straight forward no games. More

Worst customer service So I went to buy a 2017 Ford Mustang; everything was going fine. I was trying to figure out the number which works for me the best but sales person wa So I went to buy a 2017 Ford Mustang; everything was going fine. I was trying to figure out the number which works for me the best but sales person was getting upset because I was bringing in details about their promotions and they felt like they can’t ripped me off. The moment I mentioned I want to trade in my 2014 CRV($15000 needs to be paid to buy it off and had only 30k miles)they really didn’t appreciate it since I mentioned that they have 20% addition to my trade in (their special promotion) which shouldn’t leave me with any negative equity and I should be able to buy Mustang GT. The Sales person brought in the sales manager(James Kim; the Asian guy) who came in to the office looking so busy and rude when we were the only customer at dealership. When I told him about the promotion for trade in he said and I will put it in the quote “If I don’t want to take the car then I don’t have to” and he left the office without even listening to us. He is a very unprofessional sales person I ever met and I don’t know how he became a sales manager who doesn’t know anything about customer service. And the sales person was acting like some body forced him to work there and he doesn’t even care if he sell us the car. I would never step foot in that dealership even if they offer me a free vehicle. More