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Route 22 Toyota

Hillside, NJ

3.3
1,656 Reviews

109 Route 22 West

Hillside, NJ

07205

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1,656 Reviews of Route 22 Toyota

November 01, 2018

Dishonest They made an agreement with me that they would give me a $750 rebate, but they refused to give it to me later even though the contract was signed. How More

by Nishatur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Omar Awawdeh
Nov 01, 2018 -

Route 22 Toyota responded

Dear Customer, Please call me directly at (973)705-9300 extension 232 so I can personally address your concerns. I look forward to hearing from you!! Thank you, Howard Newman Corporate Customer Relations Manager

November 01, 2018

Great Service Every time Every time I come I receive great service. Danny Veli and Kevin Negron are always willing to help. They make sure my car is treated like their own. Th More

by AJAAGREENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Negron (5 Stars), Omar Awawdeh , Mervin Duran, Danny Veli
November 01, 2018

Employees do not follow directions and are unprofessional. You have to repeat to do something five times with five different people just to get an oil change. Had a car wash and th More

by Kush2626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Forgot the guys name but it’s on My invoice
Nov 02, 2018 -

Route 22 Toyota responded

Dear Customer, Please give me a call at your earliest convenience so I can personally address your concerns. Please give me a call at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

November 01, 2018

Amazing Great staff that were extremely nice with a good vibe and also very knowledgeable on the sale of the car. Thanks to the whole team!! You guys rock! Be More

by MANOLO77777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Madera, Elmer Portillo, Najy Kanan, Mervin Duran, Mike Ventura
November 01, 2018

Prompt and professional Had an engine light issues which was not easy to diagnose. A problem was discovered and resolved. I have nothing else to add. Thank you. More

by M9W8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember your employees , Stephen Sheehan
November 01, 2018

Bad attitude Theres are people with bad attitude for me 000 stars Max Kifayeh , make fun of may credit, and was laughing of me, and Nelson Mandela eaven worse. More

by Fabyanb1
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Nelson Madera, Alexis Valeriano, Max Kifayeh
Nov 02, 2018 -

Route 22 Toyota responded

Dear Fabyan, I would greatly appreciate an opportunity to speak with you regarding your recent experience to see where we can improve. Please call me at your earliest convenience at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

October 30, 2018

Great service Came for Oil change didn’t take much time Service Rep was nice guy explains what will be done and when next service due Friendly people nice envi More

by PARULPATEL1224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Jefferson , Kathy Andrade
October 30, 2018

Service The service was completed in time and the car is running fine. The waiting area was clean and comfortable. I was informed of the repair progress in a More

by frantz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Carrino
October 29, 2018

I highly recommend going to another Toyota Service Dept. Price of service was not explained thoroughly and sign off with customer's approval prior to the service working. At the end of the service the price More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Jefferson , Raul Urges
Nov 01, 2018 -

Route 22 Toyota responded

Dear Customer, Please allow me the opportunity to rectify any concerns you may have. Please call me at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

October 29, 2018

Bueno Exelente trabajo muchas gracias a todos lo recomiendo el servicio. Esperó que siempre sea así con el servicio de Toyota rotu 22 muchas gracias a todos More

by RICARDO-1978-24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Mejias-Navas
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