Route 22 Toyota

Read the reviews on this site before checking out the dealership. Had to see for myself, so I went. The lot was small, inside showroom was nice, but the people working inside was not very friendly. Nobod dealership. Had to see for myself, so I went. The lot was small, inside showroom was nice, but the people working inside was not very friendly. Nobody walked up to you if you needed help. Nobody said hello at least to welcome you. You saw Sales guys and managers walking around, some looked busy but some some looked like they were just huddling together. When finally getting help, the sales guy was unprofessional and immature. Outrightly tried to sell a car without letting you test drive what you want. Sales guy didn't even try to talk to about why you liked a particular car or try to the sell the car. Within 5 min of meeting him he asked how much I wanted the car....its like whoah slow down...just here to check out the car. Overall experience was not good due to very bad customer service. Not sure what this dealer's goal is, but I find that they are not personable, not sensitive to you waiting around, which eventually led me to feel I did not want to buy a car from there. One of the cashiers, was at least helpful. I had better experiences at other dealers. More

after shopping at other toyota dealers i had no choice but to see if this dealer was going to sell me a car or try to play games like had been already tried on me. at first i was not sure which way it was but to see if this dealer was going to sell me a car or try to play games like had been already tried on me. at first i was not sure which way it was going to go but the sales person i was lucky enough to be introduced to turned out to be a regular guy he listened to what i wanted and proceded to explain why the camry le was the perfect fit for my needs so instead of getting a lot of hocus pocus and questions like are you ready to buy right now i got good info on the stuff i needed in the car i was intersted in and louis's final price was what i felt was a good deal he even took me on the internet to show me market value on kelly blu book so if your interested in a toyota louis pinos is the man to see at route 22 toyota More

Best experience with dealer service department yet. personnell very courteous and low-pressure. got my car serviced within the time me said and price i was quoted was the price i paid! Facility is neat personnell very courteous and low-pressure. got my car serviced within the time me said and price i was quoted was the price i paid! Facility is neat and clean and everyone there made me feel comfortable. would recommend. More

I called them first to check if they have the car I want in stock. Their internet/phone sales said yes, and tried to make an appointment with me. When I went to their dealership, the phone sales was not t in stock. Their internet/phone sales said yes, and tried to make an appointment with me. When I went to their dealership, the phone sales was not there. Then they just sent me a random sales to start with. Sorry NO the car I want. The internet sales made a mistake... and they did it on me twice.. More

Better be careful in dealing with this dealership.I have a very bad experience as they promise one price and wait you for a day and come up with different price.They are big liers and cheaters.I dont recome a very bad experience as they promise one price and wait you for a day and come up with different price.They are big liers and cheaters.I dont recomend anybody to buy car from this dealership.Few employes can really spoil the name of a dealer.They never keep words.Mr.Rego make us wait till late night 9.30 pm for nothing with 2 small kids and cheated us with the price.The both managers were playing game and disgracing the fly and not to give the car.We were so upset and we are going to let all our community and association's and make sure not to deal these type of cheaters.They dont have any value for the customers time and money. More

My wife and I visited the dealership 3 days ago, using an Internet Ad for a 2007 Toyota Carolla, and when we went there we were dissapointed in how we were handled. We felt that the advertising for the car, Internet Ad for a 2007 Toyota Carolla, and when we went there we were dissapointed in how we were handled. We felt that the advertising for the car, for some of the parts of the car, such as Certification and Power Windows being available was not truth in advertising. We left the dealership unhappy. The next day Paul the salesperson called and apologized and went out of his way to assist us and turnaround our decision to not purchase the Car. We went back to the dealership and we got a great deal, great service and were thrilled with the car we got for our son. We thank God for honest people and will recommend this dealership to anyone who needs a car. More

The overall env is totally unwelcome....ppl don't care for ur business.. even after taking appointment .. there is no one to talk to .. once someone comes up he seems uninterested .. and give ur outrageou for ur business.. even after taking appointment .. there is no one to talk to .. once someone comes up he seems uninterested .. and give ur outrageous price ...assuming that u r a fool .. once u get passed this phase the sale person will call his Manger .. who gives u a price quote somewhat better then sales person and when ur ready to buy at that price u will find many hidden and unjustified fees .. I had to walk out of the deal in final moment .. I understand the toyota are best selling car but if you cannot trust ur dealer ..how can u buy a car from them .. and expect their help in case something goes wrong More

ive gone to route 22 toyota for my past few oil changes and 30k service. overall im very happy with the level of customer service. checking in your car is very easy and the staff seems to be friendly and and 30k service. overall im very happy with the level of customer service. checking in your car is very easy and the staff seems to be friendly and efficient. the waiting room is spacious with several tvs and many magazines. there is a small parts shop connected to the waiting room. the bathroom (at least ladies') was clean. the only thing to complain about would be the time, last time my oil change took over an hour. i usually go on saturdays so they were pretty busy. i also get their coupons in the mail so im getting a fair price. overall im happy with the service department and plan to return. More

WORST EXPERIENCE EVER. WAS TOLD THAT I BARGAINED PRICE 200$ SO MY 7/100,000K WARRANTY WAS VOID. WAS TOLD TO GET OUT OF THE DEALERSHIP, WAS TOLD THEY DON'T CARE IF WE BUY CAR OR NOT. WAS NOT GIVEN WRITTEN 200$ SO MY 7/100,000K WARRANTY WAS VOID. WAS TOLD TO GET OUT OF THE DEALERSHIP, WAS TOLD THEY DON'T CARE IF WE BUY CAR OR NOT. WAS NOT GIVEN WRITTEN EXPLANATION WHY WARRANTY WAS VOID SO I COULD CALL TOYOTA USA. DROVE 1000 MILES FROM CANADA TO BUY CAR. WHEN I GOT THERE WAS TOLD THAT NONE OF THE CARS WERE ON LOT, WERE SOLD IN 2 HOURS (V6 SUV'S). HORRIBLE HORRIBLE EXPERIENCE, WOULD NOT RECOMMEND. More

Yesterday, August 29, 2007. I brought a car Toyota/Yaris from this dealer. I negotiation he was asking 13600 for including every thing except tax/Registration. I said I want to pay 12500 for this. They say from this dealer. I negotiation he was asking 13600 for including every thing except tax/Registration. I said I want to pay 12500 for this. They say yes and later added destination fee $660.00 and after sale $299.00 into bill. It 10 PM so I didn’t check and sign and brought the car. Today I talk to manager, he said its standard, that means its there standard to cheat. More