Route 22 Toyota

Thieves! Read carefully all documents & nip the double talk! 7 months later and I am still trying to get tire insurance and other insurance refunded! Tony & Alexis managed to pull the wool by hiding these in the 7 months later and I am still trying to get tire insurance and other insurance refunded! Tony & Alexis managed to pull the wool by hiding these in the final paperwork! Be very careful with these "salesman", they will underhandedly fill their pockets with your hard earned money & disappear when you confront them with their deceit! Better yet, buy somewhere else, spare yourself the headaches and all the "spinning" they put you through! More

Some nerve charging for credit cards I can’t believe you charge 4 percent interest for car repairs. I had a $330 dollar charge and had to pay a sir charge as I did not have the cash on h I can’t believe you charge 4 percent interest for car repairs. I had a $330 dollar charge and had to pay a sir charge as I did not have the cash on hand. Will never go to dealer again while this policy is in effect. You have lost someone who would have brought every repair to the dealer. Besides the surcharge everything went well at dealer. More

Pretty Good The staff was knowledgeable and also accommodating. Not too pushy. The process was a little lengthy but it was worth it at the end of the day. The staff was knowledgeable and also accommodating. Not too pushy. The process was a little lengthy but it was worth it at the end of the day. More

Repair not done It was suggested I get new brakes so Saturday new brakes were installed. Since Saturday the front wheel was making a rattling sound today the brakes It was suggested I get new brakes so Saturday new brakes were installed. Since Saturday the front wheel was making a rattling sound today the brakes failed and I had to have the car towed to your facility. Pleasse repair ASAP when u reopen. Also Toyota needs to DROP its policy of surcharges for payment w a credit card. John veli was very helpful to me More

Good experience first time there Great dealership from the day I brought my car in August 2018 from the service department I get emails and letters in the mail keeping me up with what Great dealership from the day I brought my car in August 2018 from the service department I get emails and letters in the mail keeping me up with whats going on with service appointments keep up the good work More

Excellent service The service was very professional. John Valle explained what was being done to my car and asked if I had any questions. I was very pleased with the se The service was very professional. John Valle explained what was being done to my car and asked if I had any questions. I was very pleased with the service received. More

Good Deal Staff were very helpful. But the processing is very long. We spent 8 long hours at the dealership. Nelson Madera was very knowledgeable of the pr Staff were very helpful. But the processing is very long. We spent 8 long hours at the dealership. Nelson Madera was very knowledgeable of the process and was very fast with his work. More

Happy Customer I stopped in to review my end of lease options and inquire about a new vehicle. Alexis answered my questions and listened to what I was looking for an I stopped in to review my end of lease options and inquire about a new vehicle. Alexis answered my questions and listened to what I was looking for and what I could afford. He gave me several options, and while I didn't expect to leave with a new vehicle that night, I did and as a happy customer. Max went above my expectation when finalizing the sale; I was impressed and appreciative of his effort to give me the best deal available. It wasn't just about sealing the deal, it was what was the best option for me and why. Thank you. More

Outstanding customer service As always I was informed of anything else I need to do. And the urgency. I do know time is important and when I explain no $$ at this time they are un As always I was informed of anything else I need to do. And the urgency. I do know time is important and when I explain no $$ at this time they are undeestanding. More

excellent experience Experience was Helpful and great customer service! Raul was excellent and helped me out a lot with my car and always makes sure my car service is good Experience was Helpful and great customer service! Raul was excellent and helped me out a lot with my car and always makes sure my car service is good! More