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Route 22 Toyota
Hillside, NJ
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1,650 Reviews of Route 22 Toyota
I just purchased a brand new corolla on presidents day from daniel pego and rod solis they were great I got a great deal and they made sure I was completely satisfied I would refer anyone to come in and from daniel pego and rod solis they were great I got a great deal and they made sure I was completely satisfied I would refer anyone to come in and see either one of them they really are two talented individuals thank you route 22 Toyota see you in a few years More
I hv rated this dealer 1, since I could not go any further down......very bad or worst exp. I hv had ever in my life. I went all the way from bordentown ,nj since my friend told me that they give good further down......very bad or worst exp. I hv had ever in my life. I went all the way from bordentown ,nj since my friend told me that they give good deals. Totally wrong. As I was entering the reception was not great but ok. But the minute I had rep, things falling apart. The rep was handling multiple customer simultaneously so he could not concentrate. He offered the price.....with no room for negotiations.... I offered my price, he said he could not do and that he will bring his mgr.....his manager Rod came in, he did not even had a curtesy to introduce his name to me and my wife. All he was saying was "talk to me". We offered the price again...he said he could not do, and literally left us , took the papers and said bye. What wonderful service it is...I am sure we don't deserve that hospitality. We are planning to complain to Toyota. PLEASE DO NOT GO TO THIS DEALER, THEY ARE VERY BAD. More
I visited Rt 22 Toyota to check out a 2012 Toyota Venza they had advertised on their site. I was told by the internet salesguy that they had it in stock and i could see it if i stopped by the showroom. On they had advertised on their site. I was told by the internet salesguy that they had it in stock and i could see it if i stopped by the showroom. On reaching the showroon, Alexis said the 2012 venza is at their warehouse (some place far away) and that it was difficult to bring it over..and offered a good deal on the 2011 Venza. They did not have the 2011 venza in stock and said they have located on one for me and could bring it in the same day or the next day. After a hassling process with price negotiating and getting ready to leave, his manager came running into the parking lot and agreed to my price. I put down a $500 downpayment and signed a purchase order. As soon as i signed, i asked them for the specs of the car they located and now Alexis says "the guys are in the process of locating and will call me as soon as they find one". I was pissd since he lied to me but decided to wait a day. This was during the Toyotathon time and the special deals were ending on Jan 3rd. I called Alexis the next day and he assured me that he has located the car and was going to pick it up and that i had nothing to worry about losing out on the specials during toyota thon. Alexis was a whole lot of lies and never answered any question in a straightforward manner (definitely not confidence inspiring to a customer who is spending 29k on a car). Finally realizing he was taking me for a ride, i shot off a couple of emails to their management and this is when Alexis manager, Frank Lizardi called. From this point on, Frank was a lot more honest and accurate in his statements. He told exactly what was going on and was straight with all his answers. In the end, they could not get me the car i wanted and i missed out on the Toyotathon. The mistake i made was that i put down a downpayment ($500) even without seeing the car. I trusted Alexis when he said he had already located the car. I will not go back and would not recommend anyone putting down a payment without seeing the car. Alexis Canabe seems like he started off his career at a user car dealership. The professionalism required by a Toyota salesman is clearly missing. I asked him to fax me a copy of the purchase order that i signed (since i forgot to get it when i was at the showroom) and he outright refused to send one...i mean xxx!!! it is a document that i signed!. Anyways...it was a bad experience for me. More
i went to buy new car we had deal for car but we want different color so sales representative told me give me deposit and we Oder that color car. when we went there he sawing me same car model but does n different color so sales representative told me give me deposit and we Oder that color car. when we went there he sawing me same car model but does not have back up camera. i told him we had deal with backup camera and all system, and he giving me hard time and screaming on us and telling us get out from here even he refused to returned our deposit amount. he cheated us. More
great dealership, great people, great service.. already referred 5 others to acquire cars from them. i would not shop anywhere else. got a great price and a great car for myself and my wife. referred 5 others to acquire cars from them. i would not shop anywhere else. got a great price and a great car for myself and my wife. More
coming off a Honda lease, was not very happy with the honda dealership I was with made it seem like you were lucky to be there,decided to take a look into a toyota decided to stop by Route 22 toyota and honda dealership I was with made it seem like you were lucky to be there,decided to take a look into a toyota decided to stop by Route 22 toyota and I am glad I did, from the moment I walked through the doors I definitely knew I was not at my honda dealership I was welcomed with open arms Gregg and John were so accomadating made me feel right at home so I decided to go with a 2011 toyota camry se and glad I did was so happy with it brought my girlfriend in and she also picked up a 2011 camry se. 1 black 1 white have been back for service and I have no complaints the service team here is 5 star I would definitely recommend this dealership for anyone looking for a vehicle.been dealing with car dealerships for approx. 25 years and this was definitely a surprisingly satisfying experience. More
I was very pleased when I walked into the dealership I was greeted with a warm hello and someone was there to assist me right away and also offered if I would like anything to drink or eat. The process wa was greeted with a warm hello and someone was there to assist me right away and also offered if I would like anything to drink or eat. The process was very smooth and fast not what I expected. I got a great deal on my 2011 toyota camry and will definitley be back. The General Manager John Della Penna was very helpful and runs a great dealership !!! More
I brought my company car into the service station at Rt 22 toyota as the tire pressure kept showing a warning. I spend the majority of my time in the car as I do outside sales so the vehicle effects my li 22 toyota as the tire pressure kept showing a warning. I spend the majority of my time in the car as I do outside sales so the vehicle effects my livelihood. Well I was extremely pleased at the service I received. My time was limited and the service manager carlos made sure I was back on the road in no time. They plugged one tire and filled the others and had me back on the road in under 40 minutes. These guys have it figured out. Thanks carlos. I actually made a sale that day so he really did keep me running like normal. More
Very pleasant. I had some issues with credit but they helped me to get a great car for a payment I could afford. Jorge the salesman was knowledgable and helpful and the used car director explained everyt helped me to get a great car for a payment I could afford. Jorge the salesman was knowledgable and helpful and the used car director explained everything to us and made us feel very comfortable. will be going back there for my next car. More
I just purchased a new 2012 camry from max he was a great and alex cancela also helped us with the deal. I have purchased 6 cars from Route 22 toyota in the past 18 years they are absolutely great i dont kn and alex cancela also helped us with the deal. I have purchased 6 cars from Route 22 toyota in the past 18 years they are absolutely great i dont know what the handfull of reviewers are talkin about there sales staff are top notch including there managers THANK YOU ROUTE 22 TOYOTA see you in 3 years More