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Route 22 Toyota

Hillside, NJ

3.2
1,658 Reviews

109 Route 22 West

Hillside, NJ

07205

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1,658 Reviews of Route 22 Toyota

September 10, 2012

We made a deal for 2012 Rav4. We had given a $500.00 deposit and they did not had the color we wanted on site so they went and got the my color choice from another dealer. When we arrived to pick up the More

by seeyat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Najy K
Sep 10, 2012 -

Route 22 Toyota responded

Thank you, Yatin and Seema, for giving us a five-star rating. We go the extra mile to make sure our customers' needs are met, and while it did not work out this time we do hope you will keep us in mind for your future car needs. We look forward to seeing you again soon! Remember, to get online coupons and specials, Like us on Facebook and Follow us on Twitter. Thank you, Lauren Ferrigno, Route 22 Toyota - Lauren22Auto@gmail.com

August 28, 2012

I came to this dealer even though I didn't want to cause prior to this my family member purchased a vehicle here and had a horrible experience ..But I went to Hudson Toyota and was disgusted with the rude c More

by i.villa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikey Tramontona Victor Vaquez
Aug 28, 2012 -

Route 22 Toyota responded

Thank you so much for the perfect score and the great review! We appreciate you giving us a chance to prove we are a dealer who is committed to 100% customer satisfaction. Buying a car can be an intimidating and confusing experience, but we have an atmosphere that makes it easy to understand and stress-free. Congratulations on your new Corolla and we look forward to seeing you again. Like us on Facebook and Follow us on Twitter to get specials and coupons. Thank you, Lauren Ferrigno, Route 22 Toyota - Lauren22Auto@gmail.com

August 27, 2012

My experience with this dealership was great. I brought in my 2005 Sienna as a trade in and was able purchase a 2012 Camry. Jorge Majias was great at answering my questions and making sure I was happy wit More

by ccanales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Mejias, John Winters and Rod Solis, Frank Lizardi
Aug 28, 2012 -

Route 22 Toyota responded

Thank you very much for the five-stars! Jorge will appreciate your nice comments as well. He is part of a team that has created a hassle-free, stress-free car buying environment that lets us deliver like nobody else. We are grateful for and value your recommendations. If you have any questions or concerns with your new Camry, please let our friendly, polite team know. Remember to Like us on Facebook and Follow us on Twitter for online coupons and specials. Thank you, Lauren Ferrigno, Route 22 Toyota - Lauren22Auto@gmail.com

August 23, 2012

Max was great, I leased a 2012 Camry for a great price and was treated great. This is the 4th vehicle I purchased through Max. Two for my family and referred a friend who also bought two cars. Keep up t More

by robert.kowalski.31945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MAX-KIFAYEH, Rod Solis
Aug 23, 2012 -

Route 22 Toyota responded

Congratulations on your new Camry! We appreciate the perfect score. We have made car buying with us the best it can be, and we deliver like nobody else. Thank you very much for your loyalty and your recommendations. We look forward to seeing you again. Remember to Like us on Facebook and Follow us on Twitter to get specials and coupons. Thank you, Lauren Ferrigno - Lauren22Auto@gmail.com

August 16, 2012

What a great experience. Bought a new highlander from route 22. Very pleasant atmosphere at this dealer. I understand why they rate so high on dealerrater. Max was very helpful. Worked with me to get gre More

by Tomace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Lizardi
Aug 16, 2012 -

Route 22 Toyota responded

Congratulations on your new Highlander! We appreciate the five-star review and Max appreciates your kind comments as well. We have a great car buying experience that brings our customers back again and again. We value both your loyalty and your recommendations. We look forward to seeing you again. Remember to Like us on Facebook and Follow us on Twitter for online coupons and specials.

August 13, 2012

My second time around and the sales man was terrific “no pressure” approach, commitment to taking care of customers, care in dealing with the clients has really made an impression; unlike any other car sale More

by yfernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans Batista, Ahmed Khedr, Frank Lizardi, Barry Rosner
Aug 14, 2012 -

Route 22 Toyota responded

Thank you very much for the wonderful five-star review! Our hassle-free and stress-free car buying experience is centered around a respectful attitude towards the customer that helps you find the car you want at a great deal. We appreciate your review and your recommendations. We look forward to seeing you for your new car's first checkup. Remember to Like us on Facebook and Follow us on Twitter for online coupons and specials. Thank you, Lauren Ferrigno, Route 22 Toyota - Lauren22Auto@gmail.com

August 07, 2012

I recently purchased a new Toyota Rav4 vehicle from this dealership and I had horrible experience; Sales Person: Mike Daud Finance Person: MAX KIFAYEH Both the sales and finance guys have given me wrong More

by anipeddi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 02, 2012 -

Route 22 Toyota responded

We apologize for your negative experience at our dealership. We strive for full customer satisfaction but it sounds like you did not have that experience. I would like to find out more about where the communication with our dealership broke down. Please contact me to discuss your situation. Thank you, Lauren Ferrigno - Lauren22Auto@gmail.com

August 05, 2012

Route 22 Toyota BEWARE FRAUD FALSE ADVERTISING SCAM They will lie to you and then change the contracts after you negotiate. Bait and Switch evil people that cannot be trusted. Consumers beware. Very nast More

by arikinthecity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan
Oct 02, 2012 -

Route 22 Toyota responded

We apologize that you had a negative experience with our dealership. It is understandable that if there is an error in a posting of a vehicle for sale, this can cause some confusion. I do wish you had been able to come in to our dealership, as we are dedicated to complete customer satisfaction. I would appreciate learning more about the problem that occurred between you and our dealership. Please contact me at your earliest convenience so that we may discuss your situation. Thank you, Lauren Ferrigno, Lauren22Auto@gmail.com

July 18, 2012

Horrible experience!!!!!! Too many managers to keep up Horrible experience!!!!!! Too many managers to keep up with and when the problem arrised they all disappeared and got another manager to deliver the More

by Miramira
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Rod Solis, Ahmed Khedr, Barry Rosner
Aug 01, 2012 -

Route 22 Toyota responded

I would like first to apologize that you had a bad experience at our dealership. We have created a hassle-free and stress-free car buying experience, but it sounds as if that clearly did not happen for you. It is difficult to determine from your posting here exactly where the disconnect started between yourself and our staff. I would very much like to find out where things went wrong. Please contact me at your earliest convenience so that we may discuss your situation. Thank you, Lauren Ferrigno, Lauren22Auto@gmail.com

July 13, 2012

I love my salesman! He is the best .I just bought a new 2012 Prius. My salesman showed me everything I needed to know.The Fin manager too was very helpful More

by ossie4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
richmond ejiofor
Aug 01, 2012 -

Route 22 Toyota responded

Congratulations on your new Prius! We are proud to provide a car buying experience that is second to none, from our sales department to our finance department. Our helpful and informative staff is prepared to go the extra mile to ensure customer satisfaction. If you have any questions or concerns about your new Prius, please let our staff know. For online specials and coupons, Like us on Facebook and Follow us on Twitter.

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