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Route 22 Toyota

Hillside, NJ

3.3
1,656 Reviews

109 Route 22 West

Hillside, NJ

07205

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1,656 Reviews of Route 22 Toyota

August 27, 2012

My experience with this dealership was great. I brought in my 2005 Sienna as a trade in and was able purchase a 2012 Camry. Jorge Majias was great at answering my questions and making sure I was happy wit More

by ccanales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Mejias, John Winters and Rod Solis, Frank Lizardi
Aug 28, 2012 -

Route 22 Toyota responded

Thank you very much for the five-stars! Jorge will appreciate your nice comments as well. He is part of a team that has created a hassle-free, stress-free car buying environment that lets us deliver like nobody else. We are grateful for and value your recommendations. If you have any questions or concerns with your new Camry, please let our friendly, polite team know. Remember to Like us on Facebook and Follow us on Twitter for online coupons and specials. Thank you, Lauren Ferrigno, Route 22 Toyota - Lauren22Auto@gmail.com

August 23, 2012

Max was great, I leased a 2012 Camry for a great price and was treated great. This is the 4th vehicle I purchased through Max. Two for my family and referred a friend who also bought two cars. Keep up t More

by robert.kowalski.31945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MAX-KIFAYEH, Rod Solis
Aug 23, 2012 -

Route 22 Toyota responded

Congratulations on your new Camry! We appreciate the perfect score. We have made car buying with us the best it can be, and we deliver like nobody else. Thank you very much for your loyalty and your recommendations. We look forward to seeing you again. Remember to Like us on Facebook and Follow us on Twitter to get specials and coupons. Thank you, Lauren Ferrigno - Lauren22Auto@gmail.com

August 16, 2012

What a great experience. Bought a new highlander from route 22. Very pleasant atmosphere at this dealer. I understand why they rate so high on dealerrater. Max was very helpful. Worked with me to get gre More

by Tomace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Lizardi
Aug 16, 2012 -

Route 22 Toyota responded

Congratulations on your new Highlander! We appreciate the five-star review and Max appreciates your kind comments as well. We have a great car buying experience that brings our customers back again and again. We value both your loyalty and your recommendations. We look forward to seeing you again. Remember to Like us on Facebook and Follow us on Twitter for online coupons and specials.

August 13, 2012

My second time around and the sales man was terrific “no pressure” approach, commitment to taking care of customers, care in dealing with the clients has really made an impression; unlike any other car sale More

by yfernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans Batista, Ahmed Khedr, Frank Lizardi, Barry Rosner
Aug 14, 2012 -

Route 22 Toyota responded

Thank you very much for the wonderful five-star review! Our hassle-free and stress-free car buying experience is centered around a respectful attitude towards the customer that helps you find the car you want at a great deal. We appreciate your review and your recommendations. We look forward to seeing you for your new car's first checkup. Remember to Like us on Facebook and Follow us on Twitter for online coupons and specials. Thank you, Lauren Ferrigno, Route 22 Toyota - Lauren22Auto@gmail.com

August 07, 2012

I recently purchased a new Toyota Rav4 vehicle from this dealership and I had horrible experience; Sales Person: Mike Daud Finance Person: MAX KIFAYEH Both the sales and finance guys have given me wrong More

by anipeddi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 02, 2012 -

Route 22 Toyota responded

We apologize for your negative experience at our dealership. We strive for full customer satisfaction but it sounds like you did not have that experience. I would like to find out more about where the communication with our dealership broke down. Please contact me to discuss your situation. Thank you, Lauren Ferrigno - Lauren22Auto@gmail.com

August 05, 2012

Route 22 Toyota BEWARE FRAUD FALSE ADVERTISING SCAM They will lie to you and then change the contracts after you negotiate. Bait and Switch evil people that cannot be trusted. Consumers beware. Very nast More

by arikinthecity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan
Oct 02, 2012 -

Route 22 Toyota responded

We apologize that you had a negative experience with our dealership. It is understandable that if there is an error in a posting of a vehicle for sale, this can cause some confusion. I do wish you had been able to come in to our dealership, as we are dedicated to complete customer satisfaction. I would appreciate learning more about the problem that occurred between you and our dealership. Please contact me at your earliest convenience so that we may discuss your situation. Thank you, Lauren Ferrigno, Lauren22Auto@gmail.com

July 18, 2012

Horrible experience!!!!!! Too many managers to keep up Horrible experience!!!!!! Too many managers to keep up with and when the problem arrised they all disappeared and got another manager to deliver the More

by Miramira
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Rod Solis, Ahmed Khedr, Barry Rosner
Aug 01, 2012 -

Route 22 Toyota responded

I would like first to apologize that you had a bad experience at our dealership. We have created a hassle-free and stress-free car buying experience, but it sounds as if that clearly did not happen for you. It is difficult to determine from your posting here exactly where the disconnect started between yourself and our staff. I would very much like to find out where things went wrong. Please contact me at your earliest convenience so that we may discuss your situation. Thank you, Lauren Ferrigno, Lauren22Auto@gmail.com

July 13, 2012

I love my salesman! He is the best .I just bought a new 2012 Prius. My salesman showed me everything I needed to know.The Fin manager too was very helpful More

by ossie4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
richmond ejiofor
Aug 01, 2012 -

Route 22 Toyota responded

Congratulations on your new Prius! We are proud to provide a car buying experience that is second to none, from our sales department to our finance department. Our helpful and informative staff is prepared to go the extra mile to ensure customer satisfaction. If you have any questions or concerns about your new Prius, please let our staff know. For online specials and coupons, Like us on Facebook and Follow us on Twitter.

July 13, 2012

I RECEIVED EXCEPTIONAL CUSTOMER SERVICE FROM MY SALES PERSON RICHMOND , AND ALSO THE DEAL I GOT IS UNBELIEVABLE. I WILL RECOMMEND ALL MY FRIENDS TO GO SEE RICHMOND AND ROUTE 22 TOYOTA DEALERSHIP More

by WEAVYWONDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MR RICHMOND EJIOFOR
Aug 01, 2012 -

Route 22 Toyota responded

Thank you for the wonderful review, Richmond will also appreciate your kind words! Our team works very hard to ensure customers have a great car buying experience. We appreciate and value your recommendations, and we look forward to seeing you again. Don't forget to Like us on Facebook and Follow us on Twitter for coupons and special deals.

July 12, 2012

Dealt with Sal Ali and found that he was very knowledgeable of the product and very professional with us,felt like he cared about us,so I would definitely recommend him to my family and friends More

by Jetmansal123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal ali
Aug 01, 2012 -

Route 22 Toyota responded

Sal joins the rest of the team here in thanking you for the wonderful five-star review! Our well informed and professional staff is focused on serving our customers through attention to the customers' needs and ensuring they get the vehicle they need at a great deal. We look forward to seeing you again when it's time for your first checkup. Remember, to get online deals and coupons, Like us on Facebook and Follow us on Twitter.

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