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Ross Downing CDJR
Hammond, LA
154 Reviews
When people of south Louisiana hear "Ross Downing", they think "quality". Not just quality selection and service, but everything else that goes along with it. For over four decades we've been selling cars to everyone from Baton Rouge to New Orleans, and just as our reputation promises, you'll find that we're unlike any other car dealership you've ever done business with.
Here at Ross Downing, the customer comes first. Our sales staff are here waiting to assist you in finding the perfect pre-owned vehicle at a price that can't be beat. We add to our pre-owned inventory daily in order to grant you a selection that will surely have exactly what you're looking for. Find out why Baton Rouge, New Orleans, Amite, Lafayette and Slidell residents make the drive to Hammond or Gonzales!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews By Type
Showing 154 reviews
April 21, 2026
Great job. . very satisfie with the serv ice and friendliness of the sales staff. Thanks . very satisfie with the serv ice and friendliness of the sales staff. Thanks More
by mjuneau5
Verified Customer
April 21, 2026
Very respectful and very professional staff. They work fast and efficient. I love they go above and beyond with their work and keeps me updated with progress in real time. They work fast and efficient. I love they go above and beyond with their work and keeps me updated with progress in real time. More
by nathanieltoups7
April 20, 2026
Got me in and got me out in a timely manner manner manner manner manner manner manner More
by stcyr58
Employees Worked With
April 20, 2026
The service lady was great, the dealership was okay. The service department seemed to do what they could to get parts the fastest. The only real complaint I have was the floor mat and seat cover was lef The service department seemed to do what they could to get parts the fastest. The only real complaint I have was the floor mat and seat cover was left in the truck and where I had to walk to get my truck I wasn’t walking back to a trash can to throw it away More
by kevin.signorelli
April 18, 2026
Great experience all the way around. Customer service was beyond expectation, and quickly handled all that needed to be done. I cant say enough how satisfied I am! Customer service was beyond expectation, and quickly handled all that needed to be done. I cant say enough how satisfied I am! More
by smpwahl
Employees Worked With
April 17, 2026
Bought 3 vehicles since RD got Jeep franchise. They always make any engagement a positive experience. They always make any engagement a positive experience. More
by kevinmisita01
April 17, 2026
Great customer service. Had me in and out timely and took care of my issues. Had me in and out timely and took care of my issues. More
by dianadejean
Employees Worked With
April 16, 2026
I had very good exserience and would consider returning for the purchase of another vehicle and maintainance repairs for the purchase of another vehicle and maintainance repairs More
by adamourso
Employees Worked With
April 14, 2026
Jushon and Rebecca were absolutely amazing! Although there was a delay in my parts arriving, just Jushon kept me updated. Both provided me with an outstanding customer experience. Any time I ne Although there was a delay in my parts arriving, just Jushon kept me updated. Both provided me with an outstanding customer experience. Any time I need anything they were very accommodating! Keep up the good work! More
by joshmorris1199
