Rebecca Scott

I had an excellent experience at Ross Downing CDJR. The staff members were wonderful to work with, keeping me fully informed throughout the entire service process for my Jeep. Everything was explained The staff members were wonderful to work with, keeping me fully informed throughout the entire service process for my Jeep. Everything was explained clearly and professionally, making the experience seamless and stress-free. I highly recommend their team for their great communication and quality service. More

by Lkern1970 Verified Customer Verified Customer

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I bought the vehicle with less than 20,000 miles in late January 2026 and it has been back for service for the same problem eight times. As of Friday the 29th of May, 2026 I told Rebecca Scott to please ha January 2026 and it has been back for service for the same problem eight times. As of Friday the 29th of May, 2026 I told Rebecca Scott to please have my vehicle assembled for me to pick and told her and asked that she notify Ben the general manager that this will be our last direct communication and that going forward all exchanges would be through my attorney. This vehicle has been at the dealer for repairs likely as many days as I’ve had it in my possession since purchased. I am awaiting advice from my attorney regarding sharing my experience on social media and once cleared I plan share the facts regarding this matter. More

by MSULLIVANX2 Verified Customer Verified Customer

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Excellent dealership with an excellent service team. I would highly recommend this team to a friend. I would highly recommend this team to a friend. More

by msy4464 Verified Customer Verified Customer

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Excellent service on repairing everything on my 2012 Jeep wrangler sport that was purchased from RD Chevrolet , The service department made sure the jeep was completely road ready and safe ,. They will be my wrangler sport that was purchased from RD Chevrolet , The service department made sure the jeep was completely road ready and safe ,. They will be my next choice on my next jeep. But definitely not the Chevrolet dealership on any vehicle in the future ! More

by bordelonwlkr Verified Customer Verified Customer

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Fast quality service. Kept me updated all the way through the process. Always a great experience Kept me updated all the way through the process. Always a great experience More

by coplummer9 Verified Customer Verified Customer

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Ross Downing CDJR, Jushon, Rebecca and the entire staff are always amazing! I wouldn't take my Jeep anywhere else! are always amazing! I wouldn't take my Jeep anywhere else! More

by jberry6 Verified Customer Verified Customer

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The entire service team is the best around. I wouldn’t trust anyone else with my Jeep. Arlisha is great at keeping me updated and helping to make decisions on what needs to be done I wouldn’t trust anyone else with my Jeep. Arlisha is great at keeping me updated and helping to make decisions on what needs to be done More

by jmsreulet Verified Customer Verified Customer

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Jushon and Rebecca were absolutely amazing! Although there was a delay in my parts arriving, just Jushon kept me updated. Both provided me with an outstanding customer experience. Any time I ne Although there was a delay in my parts arriving, just Jushon kept me updated. Both provided me with an outstanding customer experience. Any time I need anything they were very accommodating! Keep up the good work! More

by joshmorris1199 Verified Customer Verified Customer

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Service was great! Was taken care of quickly, car was returned in better condition than received and the advisor kept me up to date at all times Was taken care of quickly, car was returned in better condition than received and the advisor kept me up to date at all times More

by cartermckay04 Verified Customer Verified Customer

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The service department takes care of all of my friends and family like they are their own. That says a lot for the car business. My vehicle was finished in a timely manner and they were all very welcoming and family like they are their own. That says a lot for the car business. My vehicle was finished in a timely manner and they were all very welcoming. More

by RSCOTT1 Verified Customer Verified Customer

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