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Ross Downing CDJR
Hammond, LA
186 Reviews
When people of south Louisiana hear "Ross Downing", they think "quality". Not just quality selection and service, but everything else that goes along with it. For over four decades we've been selling cars to everyone from Baton Rouge to New Orleans, and just as our reputation promises, you'll find that we're unlike any other car dealership you've ever done business with.
Here at Ross Downing, the customer comes first. Our sales staff are here waiting to assist you in finding the perfect pre-owned vehicle at a price that can't be beat. We add to our pre-owned inventory daily in order to grant you a selection that will surely have exactly what you're looking for. Find out why Baton Rouge, New Orleans, Amite, Lafayette and Slidell residents make the drive to Hammond or Gonzales!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews By Type
Showing 186 reviews
June 16, 2026
Worked hard to get the vehicle we were looking for. Found it and delivered it Found it and delivered it More
by jeffhover
Verified CustomerEmployees Worked With
June 08, 2026
Process was quick & easy. I told them my guidelines, they were able to meet them with very little issues or negotiation. I told them my guidelines, they were able to meet them with very little issues or negotiation. More
by dg.davis
Employees Worked With
June 05, 2026
I had an excellent experience at Ross Downing CDJR. The staff members were wonderful to work with, keeping me fully informed throughout the entire service process for my Jeep. Everything was explained The staff members were wonderful to work with, keeping me fully informed throughout the entire service process for my Jeep. Everything was explained clearly and professionally, making the experience seamless and stress-free. I highly recommend their team for their great communication and quality service. More
by Lkern1970
June 05, 2026
Always excellent service. Never a long wait time for routine services. Great communication from every department. Never a long wait time for routine services. Great communication from every department. More
by ttwinters
Employees Worked With
June 03, 2026
Dealership was easy to work with until the transaction was over. The vehicle was not detailed properly and was told it was detailed. I also purchased the safe shield Appearance Protection and personnel was over. The vehicle was not detailed properly and was told it was detailed. I also purchased the safe shield Appearance Protection and personnel could not tell me if they applied the safe shield protection. More
by gregory.c.carmouche
June 01, 2026
I bought the vehicle with less than 20,000 miles in late January 2026 and it has been back for service for the same problem eight times. As of Friday the 29th of May, 2026 I told Rebecca Scott to please ha January 2026 and it has been back for service for the same problem eight times. As of Friday the 29th of May, 2026 I told Rebecca Scott to please have my vehicle assembled for me to pick and told her and asked that she notify Ben the general manager that this will be our last direct communication and that going forward all exchanges would be through my attorney. This vehicle has been at the dealer for repairs likely as many days as I’ve had it in my possession since purchased. I am awaiting advice from my attorney regarding sharing my experience on social media and once cleared I plan share the facts regarding this matter. More
by MSULLIVANX2
Employees Worked With
June 01, 2026
The dealer is very accommodating and did a quick job at completing my recalls repairs completing my recalls repairs More
by luisrock25
June 01, 2026
Very professional and attentive to customer needs. He is friendly and responsive to any questions. He is friendly and responsive to any questions. More
by rudy22
Employees Worked With
May 31, 2026
Dealership was good. Our salesperson, Brandon, was amazing. He would be the only reason I would go back. Our salesperson, Brandon, was amazing. He would be the only reason I would go back. More
by lindsay.stafford
Employees Worked With
May 31, 2026
Very nice people they took good care of me on my new vehicle shout out to service and sales people vehicle shout out to service and sales people More
by david.henderson
Employees Worked With
