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Ross Downing CDJR
Hammond, LA
154 Reviews
When people of south Louisiana hear "Ross Downing", they think "quality". Not just quality selection and service, but everything else that goes along with it. For over four decades we've been selling cars to everyone from Baton Rouge to New Orleans, and just as our reputation promises, you'll find that we're unlike any other car dealership you've ever done business with.
Here at Ross Downing, the customer comes first. Our sales staff are here waiting to assist you in finding the perfect pre-owned vehicle at a price that can't be beat. We add to our pre-owned inventory daily in order to grant you a selection that will surely have exactly what you're looking for. Find out why Baton Rouge, New Orleans, Amite, Lafayette and Slidell residents make the drive to Hammond or Gonzales!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 154 reviews
April 29, 2026
My service technician was outstanding. He explained my service needs and provided the support and resources I needed to navigate working through the process. He explained my service needs and provided the support and resources I needed to navigate working through the process. More
by Rbrinkley0
Verified CustomerEmployees Worked With
April 26, 2026
Staff was great to work with. Experiences across the board from test drive to finalizing the deal was very professional. Overall great experience. Experiences across the board from test drive to finalizing the deal was very professional. Overall great experience. More
by rctu66
April 25, 2026
Fast quality service. Kept me updated all the way through the process. Always a great experience Kept me updated all the way through the process. Always a great experience More
by coplummer9
Employees Worked With
Other Employees :
Ben Joslyn
April 24, 2026
Joshua is my ho to guy! He understands that I drive a lot and have to have a vehicle that I don’t have to worry about. So, when an issue comes up he is on it to see that i He understands that I drive a lot and have to have a vehicle that I don’t have to worry about. So, when an issue comes up he is on it to see that it is checked out and addressed. More
by gbarsley
April 24, 2026
Ross Downing CDJR, Jushon, Rebecca and the entire staff are always amazing! I wouldn't take my Jeep anywhere else! are always amazing! I wouldn't take my Jeep anywhere else! More
by jberry6
April 24, 2026
Arlisha was awesome! She was very interactive, personal, kind, and helpful. She exhibited great customer service! She was very interactive, personal, kind, and helpful. She exhibited great customer service! More
by natho1999
April 22, 2026
Courteous and professional This is the 3rd survey you have sent. She was great. Your survey is a pain have sent. She was great. Your survey is a pain More
by douglashill1958
Employees Worked With
April 22, 2026
They were persistant in their work. I appreciatted the communication. They were very nice when talking to you. I appreciatted the communication. They were very nice when talking to you. More
by psa512
April 22, 2026
Easy doing business with good people that listen to your needs and not their oen needs and not their oen More
by bueche3
April 22, 2026
The entire service team is the best around. I wouldn’t trust anyone else with my Jeep. Arlisha is great at keeping me updated and helping to make decisions on what needs to be done I wouldn’t trust anyone else with my Jeep. Arlisha is great at keeping me updated and helping to make decisions on what needs to be done More
by jmsreulet
