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Roseville Kia

Roseville, CA

4.5
575 Reviews

110 Automall Dr

Roseville, CA

95661

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575 Reviews of Roseville Kia

June 07, 2023

We had a great and easy experience at the Kia dealership. I will definitely recommend Kia to others. More

by brooksgm94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Veng Vue, Justin Arbis
Jun 09, 2023 -

Roseville Kia responded

This is the kind of feedback we love to see! Thank you for choosing Roseville Kia.

June 07, 2023

Nikita knew what he was doing and knows a lot about cars and went into detail about my new car that I purchased! Amazing service and the wait was not long! Also xxxxxxto Christian Castillo for explaining th More

by gmarischa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Castillo, Nikita Lebedev, Colin Rodgers
Jun 09, 2023 -

Roseville Kia responded

Congratulations on your new Kia! Christian and Nikita are exactly as you described. They both have a passion for assisting clients and are brimming with product knowledge. Enjoy your new ride and thank you for your business from your friends at Roseville Kia!

June 07, 2023

Friendly, but too many people to make the deal, too long to make deal. Tiring.. More

by skv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Hurtado, Colin Rodgers, Andrew Lerch
Jun 09, 2023 -

Roseville Kia responded

A three-star experience is not what I expect for my customers. I would like to learn what happened during your visit and make things better in the future. Would you consider calling me personally so that we can learn from your experience? Jordan Rodgers, General Sales Manager - (916) 783-1000

June 06, 2023

Very nice and understanding! Easy to communicate we had a good experience with Roseville Kia More

by marisela.michel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abel Ceballos, Justin Arbis, Andrew Lerch
Jun 09, 2023 -

Roseville Kia responded

Marisela, thank you for the 5-star review and your endorsement of Abel, Andrew nd Justin! We appreciate your business and look forward to working with you again in the future. And thank you for choosing Roseville Kia!

June 06, 2023

Everything was great with my last two visits to have my car worked on i would highly recommend More

by byranbu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Korneyenko, Trampus Bettencourt, Jeff Poniatowski, Jasmine Andrade, Joy Sanders, Tyler Wright, Bianca Cruz
Jun 09, 2023 -

Roseville Kia responded

Byran, I am happy to hear that out team sorted our your vehicle’s service needs! On behalf of everyone at Roseville Kia, we wish you safe travels. Trampus Bettencourt, Service Manager - (916) 783-1000

June 05, 2023

Adam, Abel and Arturo took great care of me when purchasing my vehicle from Kia. I cant recommend them enough. The process was seamless and they answered any questions I had. I will definitely be co More

by Gabriella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo, Abel Ceballos, Colin Rodgers, Adam Winter
Jun 09, 2023 -

Roseville Kia responded

Hi Gabriella! Thank you for your 5-star review of Roseville Kia. We are delighted to know it was worth the drive to purchase your next vehicle from Adam, Abel and Arturo. It’s great they made the process easy - as that it what we strive to do every day. Have a great day and enjoy your beautiful new Kia!

June 05, 2023

It was good experience. Sales department tried very to work out the best price to close the deal More

by nafridi123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abel Ceballos, Colin Rodgers, Justin Vigil
Jun 09, 2023 -

Roseville Kia responded

I’m sorry that you weren’t completely satisfied with your shopping experience. We appreciate your feedback and perspective. And if there is anything further you would like to share, I’m available to take your call. I hope to have the opportunity to deliver a five-star experience next time. Jordan Rodgers, General Sales Manager - (916) 783-1000

June 03, 2023

The process was amazing and I love Eduardo the only thing I didn't care for is waiting the waiting I was tired and I wanted to go home and take a nap and we just had to keep waiting I don't know why we had e More

by hayjude96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Matz, Christian Hurtado, Eduardo Castellanos
Jun 09, 2023 -

Roseville Kia responded

I’m sorry that you weren’t completely satisfied with your shopping experience. We appreciate your feedback and perspective. And if there is anything further you would like to share, I’m available to take your call. I hope to have the opportunity to deliver a five-star experience next time. Jordan Rodgers, General Sales Manager - (916) 783-1000

June 03, 2023

Want to really thank Nikita for his patience and kindness towards someone older like me. He was very knowledgeable about the cars and features and excited to share what he knew with me. Having a lot of fun More

by notes4ps
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nikita Lebedev
Jun 09, 2023 -

Roseville Kia responded

It means so much to us that both Nikita and Denario provided you with excellent customer service. And thank you for choosing Roseville Kia.

June 02, 2023

Vinod was exceptional. Very knowledgeable. Excellent communicator. Took way too long for Approval, Paperwork and Finance. More

by venturim5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Hurtado, Colin Rodgers, Eduardo Castellanos, Vinod Satyal
Jun 02, 2023 -

Roseville Kia responded

Thank you for your feedback about your recent purchase at Roseville Kia. We are thrilled that Vinod & Eduardo took such ecellent care of you. And I’m sorry your experience with finance approval left more to be desired. I will use this feedback as we continuously work to improve the guest experience at the new Roseville Kia. I hope we get another chance to impress you down the line - please give either of us a call if there’s anything further you’d like to share. Best, Jordan Rodgers, General Sales Manager - (916) 783-1000

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