Romeo Chevrolet Buick GMC

I have purchased 4 very expensive vehicles from romeo the latest is a 2022 gmc 2500 denali its 13 months old and has been in their shop so many times I have lost count recently it spent 5 days in their care latest is a 2022 gmc 2500 denali its 13 months old and has been in their shop so many times I have lost count recently it spent 5 days in their care for a number of problems I was told to come pick the truck up as it was all repaired well its not 2 of the major reasons it was in for still remain I have been complaining about these 2 issues basically since ithe truck was new they can't fix it their mechanics are completely incompetent joe I have purchased my last vehicle from you romeo Chevrolet Buick gmc is a disgrace to our community More

Excellent dealership to work with! They were very busy but still managed to give each and every customer the attention they deserve. They were able to work with me on timing and prov They were very busy but still managed to give each and every customer the attention they deserve. They were able to work with me on timing and provide options for vehicle choices. I highly recommend this dealership. Troy Chadwell was the sales rep. More

I purchased a 2019 Buick with moderate mileage this past spring. I went in to buy a new car but was told there were none available. I needed a car quick so I went for a used one. Every car on the lot I show spring. I went in to buy a new car but was told there were none available. I needed a car quick so I went for a used one. Every car on the lot I showed interest in Brady would have to go inside to check the price and would come back and tell me the car wasn’t available. Made know sense. Finally i am shown a car that was available. I was hot tired and just wanted out. Steve sold me an extended warranty for $3200. He told me that it was a good idea in case of costly repairs. What he didn’t tell me is that it would be nearly impossible to get the car in for service because NO ONE answers their phone or returns a call from the service department. I since November I have been calling to schedule a loaner so they can check out a rattle under the car that only happens when the car is cold so I have to leave it. Their service techs heard it but couldn’t identify what it was because the car heated up. Miquel asked me to wait until the first week in January because they had other people ahead of me who needed loaners. I call several times a week Miquel never calls back. If I manage to find a live person in service they tell me they will call Miguel or get someone to call me back. It is now the second week in February and nothing I do have to say that in October they told me the noise was the brakes and they could replace the rotors for $500. I took the car to a friends shop and looked at the rotors there. They had some rust but were fine. We cleaned them up put on brake pads and they were fine. But that other noise still is there when I start the car in the morning and back out of my driveway. How can these people stay in business when none of their employees take customers seriously I am hoping this review gets someone to fix this car Oh yes at while they are at it perhaps have ever voicemail box identify the extension number and employee you have reached. That way they can’t hide More

I purchased a beautiful 2014 Cadillac in 2018 and an premium warranty. I’ve had a few minor problems over the years but they were always taken care of promptly and courteously. A special thank you to Mi premium warranty. I’ve had a few minor problems over the years but they were always taken care of promptly and courteously. A special thank you to Miquel Laroque for his diligence in explaining what was wrong and letting me know what the cost would be. Very nice staff ! More

Iam still having nothing but problems with the leaks inside my vehicle they charged me a lot of money to replace one of the moon roof glass and it’s still leaks I will not be bringing the car back to th inside my vehicle they charged me a lot of money to replace one of the moon roof glass and it’s still leaks I will not be bringing the car back to them so they can charge me more money it’s a waste of time I do not recommend anybody to this place More

If you are looking for a new or pre-owned car see Troy Chadwell. This man has a purpose. I drove an hour and a half to get my vehicle and it was worth it. Troy was very detailed while showing me my vehicl Chadwell. This man has a purpose. I drove an hour and a half to get my vehicle and it was worth it. Troy was very detailed while showing me my vehicle. He also worked tirelessly to ensure that everything was done properly and quickly. I had a great experience working with Troy and would recommend him to anyone! More

Excellent service from all departments here. They got me in a new Chevy this year thanks to Chris Teitter in sales. Great salesmen and person to talk to and will find the right vehicle for you. They got me in a new Chevy this year thanks to Chris Teitter in sales. Great salesmen and person to talk to and will find the right vehicle for you. More

A huge thanks to Mike in Part's, I was in a major jam ! He ordered my parts at the end of the work day & they we're waiting for me early the next morning. He actually cared tobe helpful & kind . With all t He ordered my parts at the end of the work day & they we're waiting for me early the next morning. He actually cared tobe helpful & kind . With all the struggles going on in the world now we need more patience & kindness. So Thanks Mike 🌻 More

I can't thank George and his team enough. I went to my local GMC first and had a test drive. Everything was going smooth until it came to talk numbers. Thats when the game started. I left and I went to my local GMC first and had a test drive. Everything was going smooth until it came to talk numbers. Thats when the game started. I left and will never go back. Then I found Romeo GMC. I drove an hour and a half because they are the most professional and courteous team I ever dealt with. The sale process was smooth and honest. Yes, I said honest!! You have to go to Romeo and see George and his team if you are in the market for a GMC, Chevrolet or Buick. More

Ashley Sadler was a very honest, knowledgeable and personable saleswoman for my new truck. She is actually very savvy with GM and helpful with purchasing mostly remotely. They make it easy here. personable saleswoman for my new truck. She is actually very savvy with GM and helpful with purchasing mostly remotely. They make it easy here. More