Back

Romeo Chevrolet Buick GMC

Lake Katrine, NY

3.9
783 Reviews

1665 Ulster Avenue

Lake Katrine, NY

12449

Directions

By Type

783 Reviews of Romeo Chevrolet Buick GMC

October 22, 2023

I wish to sincerely thank Jeremy Thorpe for his patience and thoughtfulness in my search for the exact SUV that I was looking for. He listened to what I wanted and went above and beyond to find me the perf More

by lca
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Thorpe, Jonathan Carpino
Oct 22, 2023 -

Romeo Chevrolet Buick GMC responded

Thank you for your kind words and for recognizing Jeremy Thorpe's exceptional service at Romeo Auto Group. We're thrilled to hear that he went above and beyond to find you the perfect SUV. Your satisfaction is important to us, and we're proud to have Jeremy as part of our team. If you have any more comments or questions, please don't hesitate to reach out. Sincerely, Your Romeo Auto Group Team

July 29, 2023

Recently took my encore in for servicing. I was immediately greeted by Ryan in a friendly and professional manner. Can't say enough good things about him and the service I received. More

by struberb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Aug 03, 2023 -

Romeo Chevrolet Buick GMC responded

Hello, It is great to hear that Ryan was so friendly and professional during your recent visit! Our staff is committed to providing each of our clients with the best automotive experience possible! Thank you for choosing Romeo Chevrolet Buick GMC, LLC and we hope to see you again soon!

July 28, 2023

We purchased a used 2017 Jeep Wrangler from you on July 5, 2023. Not even two days later was it towed back for a "death wobble". The service department said they fixed it by balancing the tires. Well a few More

by dmp1969
Recommend Dealer
No
Employees Worked With
Ashley Sadler in Sales, Dominick in Service, Kevin in Service
Aug 03, 2023 -

Romeo Chevrolet Buick GMC responded

Hello, thank you for your feedback, we would like to address this concern. Please contact Patty VanDyke at 845-338-4000 Ext. 411.

Aug 03, 2023 -

dmp1969 responded

You can contact us via the phone number you have on file.

July 25, 2023

Back in June of 2022 I was looking for a Suburban RST in dark metallic grey. After finding one at a local dealer, I started to work with a local dealer in Nanuet NY area and was willing to pay sticker price More

by crmnjst
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elise Benton
Jul 25, 2023 -

Romeo Chevrolet Buick GMC responded

Hello, thank you for your kind words about Elise and Mark. We appreciate your thoughtful comments and positive feedback. Your satisfaction is important to us, and we're glad we could meet your expectations. We look forward to serving you again in the future.

July 24, 2023

I recently bought a used 2019 Chevy Colorado through salesman Jeremy Thorpe, who was very knowledgeable, friendly, and a pleasure to work with. I would definitely recommend Jeremy and the dealership to More

by KennyG59
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Thorpe, Jon Carpino
Jul 25, 2023 -

Romeo Chevrolet Buick GMC responded

Hello Kenny, thank you so much for your praise and kind comments about Jeremy! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

July 18, 2023

Purchased my second pickup from romeo and salesman pat duke took care of everything. He goes above and beyond to make sure all is smooth from sale to pick up day. Thank you More

by crafty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
pat duke
Jul 20, 2023 -

Romeo Chevrolet Buick GMC responded

Hello, It is great to hear that your automotive experience at Romeo Chevrolet Buick GMC, LLC was completed smoothly! We're so glad that Pat was able to take care of everything and go above and beyond for you! We want all of our customers to have a stress-free experience with us! We sincerely value your business and look forward to your next visit!

July 12, 2023

I had been looking for a truck for a while and with a little difficulty getting one built by the deadline I needed it by. The person I was dealing with got promoted! I was then transferred to Ashley Sadl More

by Kylebriggs99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Sadler
Jul 14, 2023 -

Romeo Chevrolet Buick GMC responded

Hi Kyle, We are thrilled to hear that Ashley was able to get you into your new custom 2023 Chevrolet 2500 so quickly! It is so good to hear that she provided you with amazing service during your experience. We will be sure to pass along your kind words to her! Thank you for choosing Romeo Chevrolet Buick GMC, LLC and we hope to see you again soon!

July 11, 2023

Our salesperson, Ashley Sadler, helped us get into a 2022 Chevy Traverse. All I can say is, Ashley, you ROCK!!! Very friendly and knowledgeable, Ashley definately knows her job. This is the second time we de More

by ElaineGilli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Sadler
Jul 13, 2023 -

Romeo Chevrolet Buick GMC responded

Hello Elaine, we couldn’t be happier that Ashley provided you with a great car-buying experience. We hope you are enjoying your new ride! Please come back to visit anytime! Thank you again for choosing Romeo Chevrolet Buick GMC, LLC and we hope to see you again.

July 08, 2023

The sales staff in this dealership are dishonest and misleading the sales manager is a crook lowballing everyone that walks thru the door on their trades when everyone other dealers are offering more an More

by Shadetech134
Purchase Time
Recommend Dealer
No
Employees Worked With
Pat
Jul 11, 2023 -

Romeo Chevrolet Buick GMC responded

We understand this is regard to Paul's purchase and we apologize that you feel that way. Prior to us seeing this review, the sales manager reached out to Paul and the issue has been addressed and resolved.

Jul 11, 2023 -

Shadetech134 responded

This is not in reguards to Paul’s purchase it’s in fact about a truck I actually left a deposit on you can check with pat. You even sent me a refund check after I purchased a Wagoneer from Sawyer

Jul 12, 2023 -

Romeo Chevrolet Buick GMC responded

This is not in reguards to Paul’s purchase it’s in fact about a truck I actually left a deposit on you can check with pat. You even sent me a refund check after I purchased a Wagoneer from Sawyer

May 26, 2023

Another amazing experience with Ashley Sadler and Jon Carpino at Romeo Chevrolet. They are the best team to work with if your looking for a vehicle. My family has bought many vehicles from those two and More

by Bobbie-Jo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Sadler, Jon Carpino
Jun 05, 2023 -

Romeo Chevrolet Buick GMC responded

Hello Bobbie-Jo, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business, and look forward to your next visit! Take care!

2
...