Romeo Chevrolet Buick GMC

We purchased a used 2017 Jeep Wrangler from you on July 5, 2023. Not even two days later was it towed back for a "death wobble". The service department said they fixed it by balancing the tires. Well a few 5, 2023. Not even two days later was it towed back for a "death wobble". The service department said they fixed it by balancing the tires. Well a few days later it happened again. On July 17, 2023 it was brought in again. Now the service department can't figure out the problem and they sent it to a Jeep dealer "down the road". Today is July 28, 2023 and I STILL don't have our car back. I text daily and leave messages and they sporadically call back with no further results. I am paying for a car that I don't even have in my possession. Very frustrated! More

Back in June of 2022 I was looking for a Suburban RST in dark metallic grey. After finding one at a local dealer, I started to work with a local dealer in Nanuet NY area and was willing to pay sticker price dark metallic grey. After finding one at a local dealer, I started to work with a local dealer in Nanuet NY area and was willing to pay sticker price. As the deal was nearing closure, I got hit with a $7,000.00 "Market Adjustment". I did not agree to that and started looking for another dealer. I found Romeo Chevrolet which is located an hour away from me and was told they can work with me in looking for what I wanted. I met with Elise Benton at Romeo who did her best to find exactly what I was looking for but due to the market conditions at the time was unable to find the exact Suburban I wanted. Elise suggested the next best thing which was to build and order one to my specifications. With only a $100.00 deposit and no upcharges or made up market adjustment fees I was able to finally yesterday drive off with a 2023 Suburban RST built to my specifications and at an excellent price. Well worth the 13 month wait, Thanks to Elise our sales person who kept me updated during the process and worked with getting me what I wanted , both she and Mark the manager where very helpful and I would highly recommend them. More

I recently bought a used 2019 Chevy Colorado through salesman Jeremy Thorpe, who was very knowledgeable, friendly, and a pleasure to work with. I would definitely recommend Jeremy and the dealership to salesman Jeremy Thorpe, who was very knowledgeable, friendly, and a pleasure to work with. I would definitely recommend Jeremy and the dealership to anyone in need of a vehicle. More

Purchased my second pickup from romeo and salesman pat duke took care of everything. He goes above and beyond to make sure all is smooth from sale to pick up day. Thank you duke took care of everything. He goes above and beyond to make sure all is smooth from sale to pick up day. Thank you More

I had been looking for a truck for a while and with a little difficulty getting one built by the deadline I needed it by. The person I was dealing with got promoted! I was then transferred to Ashley Sadl little difficulty getting one built by the deadline I needed it by. The person I was dealing with got promoted! I was then transferred to Ashley Sadler who was amazing to deal with. She got me in a brand new 2023 Chevy 2500 custom in a couple days! She is very pleasant to deal with and I highly recommend anyone to go through her for there next purchase! Definitely going to go though her for me next purchase. More

Our salesperson, Ashley Sadler, helped us get into a 2022 Chevy Traverse. All I can say is, Ashley, you ROCK!!! Very friendly and knowledgeable, Ashley definately knows her job. This is the second time we de Chevy Traverse. All I can say is, Ashley, you ROCK!!! Very friendly and knowledgeable, Ashley definately knows her job. This is the second time we dealt with Romeo, and we plan to in the future, even though we live 3 hours away... They're THAT GOOD!!! Thank you, Romeo, and Ashley Sadler, too!!! More

The sales staff in this dealership are dishonest and misleading the sales manager is a crook lowballing everyone that walks thru the door on their trades when everyone other dealers are offering more an misleading the sales manager is a crook lowballing everyone that walks thru the door on their trades when everyone other dealers are offering more and then telling you his hands are tied. If you want a good deal from an honest dealer run far run fast to any other dealer on the planet More

Another amazing experience with Ashley Sadler and Jon Carpino at Romeo Chevrolet. They are the best team to work with if your looking for a vehicle. My family has bought many vehicles from those two and Carpino at Romeo Chevrolet. They are the best team to work with if your looking for a vehicle. My family has bought many vehicles from those two and we have never had a bad experience. This last time was for my mom who needed replace a totaled vehicle. Completely unexpected and yet Jon and Ashley made the experience smooth and easy. They worked tirelessly to help my mom get into a brand new vehicle. I cannot say enough positive words about the "family" atmosphere they show us each time we go. While helping my mom Ashley was also able to set me up with my next new vehicle as well. I highly suggest going there if you are looking for a great place that treats you like family. See Ashley and Jon... More

I have purchased 4 very expensive vehicles from romeo the latest is a 2022 gmc 2500 denali its 13 months old and has been in their shop so many times I have lost count recently it spent 5 days in their care latest is a 2022 gmc 2500 denali its 13 months old and has been in their shop so many times I have lost count recently it spent 5 days in their care for a number of problems I was told to come pick the truck up as it was all repaired well its not 2 of the major reasons it was in for still remain I have been complaining about these 2 issues basically since ithe truck was new they can't fix it their mechanics are completely incompetent joe I have purchased my last vehicle from you romeo Chevrolet Buick gmc is a disgrace to our community More

Excellent dealership to work with! They were very busy but still managed to give each and every customer the attention they deserve. They were able to work with me on timing and prov They were very busy but still managed to give each and every customer the attention they deserve. They were able to work with me on timing and provide options for vehicle choices. I highly recommend this dealership. Troy Chadwell was the sales rep. More