
Romeo Chevrolet Buick GMC
Lake Katrine, NY
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783 Reviews of Romeo Chevrolet Buick GMC
After doing much research while looking for a used minivan, I found a Toyota Sienna at Romeo that I was interested in. It was a nice vehicle at a fair price. I was very interested and ready to buy. minivan, I found a Toyota Sienna at Romeo that I was interested in. It was a nice vehicle at a fair price. I was very interested and ready to buy. I probably would have purchased the vehicle had a few red flags not gone off during the sales pitch. First of all, the offer on my trade in was insulting. Granted, it was a VERY used 11 year old minivan with high miles. I didn't expect to get much for it. I was offered $100. Blue book for a trade in, with that amount of miles in fair condition $2450. I didn't expect that much, but I certainly expected more than $100. I was told the offer was so low for two reasons, one - it would cost them $300 just to get rid of it. Really? A used car, in decent running condition, and you would have to pay to have it removed? My father removed MANY junk cars for many years. Not only did he pay people for the cars, he also made a profit when he took them to the junk yard. The second reason, because the Sienna was several thousand dollars below book value, they really couldn't take more off the price by giving me more on my trade in. What? The price of the new vehicle and the value of the trade in are mutually exclusive. What if I had brought in a trade worth $15,000? Could I expect to be offered $500 just because they had a fair price on a new vehicle. The next red flag was the price. As I said, I had done much research. The internet price was $23,299. When we sat down, I was told they "just" reduced the price the day before from $24,700. Bull. I had been looking at the van online for days at the "just reduced" price of $23,299. Needless to say, they couldn't go up on my trade in or down on the price. Still, the asking price was fair. As I said, it was a nice vehicle. I had test drive at another dealership scheduled for that day. I decided to go to the other dealership before making my decision. The second dealership offered me $1000 for my trade, and came down on their more than fair asking price. I called Romeo back, as agreed, to discuss my options. I was still leaning toward purchasing the Sienna from Romeo before I made the call. I was told they could match the trade in offer, possibly even double it. Really? You could have saved me a long drive and made a sale an hour ago. However, the warranty at the second dealership was much better and I didn't like the vibe I got at Romeo. The more I thought about it, the more I felt like I must have had MORON stamped across my head when I walked in there. More
I met Mr. Block as I was doing the internet research to purchase my new GMC Terrain. I had many dealerships call me, I visited quite a few. At the time he contacted me I was seriously considering to do b purchase my new GMC Terrain. I had many dealerships call me, I visited quite a few. At the time he contacted me I was seriously considering to do business with another dealership. He immediately offered me a very competitive price and not only that he was very friendly. I loved the fact that he was honest, kept the business deal. The team in the dealership was also excellent. Everyone was super nice and up front about things. The trade in value of my car was very fair. I would highly recommend this dealership for their commitment to providing excellent service to the customer! I am very happy with the experience! More
ASKING PRICE WAS $1000.00 OVER ASKING PRICE TO THE GENERAL PUBLIC. THE CAR WAS LISTED ON LINE FOR $1000.00 LESS THAN THE PRICE THAT WAS GIVEN TO ME. ALSO THE CAR WAS LISTED WITH 700 MILES LESS ON LIN GENERAL PUBLIC. THE CAR WAS LISTED ON LINE FOR $1000.00 LESS THAN THE PRICE THAT WAS GIVEN TO ME. ALSO THE CAR WAS LISTED WITH 700 MILES LESS ON LINE. THE CAR HAD 700 MILES MORE ON IT WHEN IT WAS SOLD TO ME. FROM MY POINT OF VIEW ON THIS DEALERSHIP, BUYERS BEWARE OF THIS PLACE. More