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Romeo Chevrolet Buick GMC

Lake Katrine, NY

3.9
783 Reviews

1665 Ulster Avenue

Lake Katrine, NY

12449

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783 Reviews of Romeo Chevrolet Buick GMC

May 18, 2022

I have just bought my Third Vehicle from Romeo and the last two I have worked with George DeSilva. He was just great, Help helped me get my new Sierra in February and just yesterday we got my wife in a ne More

by Gnew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George DeSilva
May 19, 2022 -

Romeo Chevrolet Buick GMC responded

Congratulations on your new vehicle! Thanks for your praise and kind comments about George. We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Romeo Chevrolet Buick GMC, LLC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 09, 2022

Service department is a scam and way over priced. The hours that were worked on my truck were double the time it should have taken and they definitely charged me accordingly. Added lots of fluff into More

by alexpasky98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Did not catch name of manager
May 11, 2022 -

Romeo Chevrolet Buick GMC responded

Thank you for your feedback, we would like to address your concerns. Please contact our service manager, Sean, at 845-338-4000 ext 322.

April 20, 2022

Janice took the time to talk me through the issue and booked me for the next day even though they were already overbooked. Outstanding service. Good vibe place. They drove me home and picked me up a f More

by BernardWeinstock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janice Sawyer
Apr 22, 2022 -

Romeo Chevrolet Buick GMC responded

Hello, we're happy to hear you had such a positive experience with our team! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Romeo Chevrolet Buick GMC, LLC!

March 28, 2022

The dealership is open and honest with their pricing and what they can do to help you fix a vehicle you may be purchasing from them… The saleswoman Ashley Sadler put gas in AND jump started the battery for More

by RJ Daley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley sadler
Mar 30, 2022 -

Romeo Chevrolet Buick GMC responded

Hi RJ, We appreciate your positive review of your recent experience with us! Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 26, 2022

I bought a 14 Silverado back in December of 2021 the next day I came to pick the truck up they had driven the truck 398 miles to do the inspection and then two days later the check engine light came on and a More

by Jdsmaintenance1
Recommend Dealer
No
Employees Worked With
shikira, Scott
Jan 28, 2022 -

Romeo Chevrolet Buick GMC responded

We are sorry to hear of all the things that are happening to your truck. We certainly don't want you to feel that we aren't going to handle this. Our team has contacted you and the issues are on their way to being resolved. If you have more questions, please reach out to our Service Manager, Sean at 845-338-4000.

October 16, 2021

I can’t say enough good things about Ashley! She made the whole experience smooth, and we left feeling comfortable that we made a good purchase. More

by capurgatorio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley
Oct 19, 2021 -

Romeo Chevrolet Buick GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to the staff here at Romeo Chevrolet Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 08, 2021

Recently bought a vehicle from Romeo Chevrolet and my experience was great. Manager Marques Vanallen went above and beyond to assure a smooth process. His patience and willingness to help as we tried var More

by tykiav
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manager Marques Vanallen
Oct 09, 2021 -

Romeo Chevrolet Buick GMC responded

Hello, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

August 11, 2021

Trying to find a used car in today’s market is a very trying task. It appears you cannot trust any of the dealerships you go into they all have hidden fees. We were at the point of giving up on findi More

by gohringer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Sadler
Sep 08, 2021 -

Romeo Chevrolet Buick GMC responded

Hi, thank you so much for your positive comments about Romeo Chevrolet Buick GMC! We look forward to your next visit! Take care!

Sep 08, 2021 -

Romeo Chevrolet Buick GMC responded

Hi, we're happy you found our staff to be so supportive during your experience here at Romeo Chevrolet Buick GMC, LLC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 04, 2021

Tyler and Steph made everything happen! Tyler found the perfect trucks for our business! He went above and beyond! We are looking forward to continuing to do business with Tyler and the team at Romeo for y More

by j&jlawnscapes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler, Steph
Sep 08, 2021 -

Romeo Chevrolet Buick GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Romeo Chevrolet Buick GMC, LLC! We hope to see you soon!

Sep 08, 2021 -

Romeo Chevrolet Buick GMC responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Romeo Chevrolet Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 04, 2021

Can’t say enough about Tyler! His attention to detail and ability to sift through our uncertainty and find us exactly what we needed let us know he cared! Tyler made our dealership experience one to remember More

by j&jlawnscapes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Steph
Sep 08, 2021 -

Romeo Chevrolet Buick GMC responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

Sep 08, 2021 -

Romeo Chevrolet Buick GMC responded

Hello, thank you so much for your positive comments about Romeo Chevrolet Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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