
Romeo Chevrolet Buick GMC
Lake Katrine, NY
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783 Reviews of Romeo Chevrolet Buick GMC
I have just bought my Third Vehicle from Romeo and the last two I have worked with George DeSilva. He was just great, Help helped me get my new Sierra in February and just yesterday we got my wife in a ne last two I have worked with George DeSilva. He was just great, Help helped me get my new Sierra in February and just yesterday we got my wife in a new Terrain. He is easy to deal with and really cares about the customer and how to help them get what they need. I will keep going back to him whenever I need a vehicle! Clare the Business manager was really great to work with as well. Both George and Clare made getting my wife's new Terrain a great experience. More
Service department is a scam and way over priced. The hours that were worked on my truck were double the time it should have taken and they definitely charged me accordingly. Added lots of fluff into The hours that were worked on my truck were double the time it should have taken and they definitely charged me accordingly. Added lots of fluff into the bill to make it seem like more was done than actually was. I tried fighting it and found out that the manager i was speaking with is not even knowledgeable in the field of mechanics so it went nowhere. After paying the ridiculous bill I went home and crawled under my truck to see what was done. Of course what I saw only justified my argument on the price even more so. I will not be returning here and I hope others do not fall for their scams as well. More
Janice took the time to talk me through the issue and booked me for the next day even though they were already overbooked. Outstanding service. Good vibe place. They drove me home and picked me up a f booked me for the next day even though they were already overbooked. Outstanding service. Good vibe place. They drove me home and picked me up a few hours later when the car was ready. First rate operation imo. More
The dealership is open and honest with their pricing and what they can do to help you fix a vehicle you may be purchasing from them… The saleswoman Ashley Sadler put gas in AND jump started the battery for what they can do to help you fix a vehicle you may be purchasing from them… The saleswoman Ashley Sadler put gas in AND jump started the battery for a truck for me and this truck will definitely serve its purpose. Just wanted to recognize what the salesperson here did to earn my business. More
I bought a 14 Silverado back in December of 2021 the next day I came to pick the truck up they had driven the truck 398 miles to do the inspection and then two days later the check engine light came on and a day I came to pick the truck up they had driven the truck 398 miles to do the inspection and then two days later the check engine light came on and a high pressure fuel line had to be replaced. Then 40 days later my transmission went bad. And now I have been waiting to find out if it is covered under their insurance. I am under the 60 lemon law and the 3000 miles but they have been giving me the run around for over a week now. More
Recently bought a vehicle from Romeo Chevrolet and my experience was great. Manager Marques Vanallen went above and beyond to assure a smooth process. His patience and willingness to help as we tried var experience was great. Manager Marques Vanallen went above and beyond to assure a smooth process. His patience and willingness to help as we tried various vehicles and asked plenty of questions spoke volumes. More
Trying to find a used car in today’s market is a very trying task. It appears you cannot trust any of the dealerships you go into they all have hidden fees. We were at the point of giving up on findi trying task. It appears you cannot trust any of the dealerships you go into they all have hidden fees. We were at the point of giving up on finding my daughter a car but then I decided to reach out to Ashley at Romeo Chevy. They had the exact Jeep we were looking for and in the color we wanted. When asked about their fees Ashley said all they have is a $75 fee. So we decided to make the 2.5 hour drive to see what they had. Test drove the Jeep and a Ford Escape loved them both and my daughter picked the Compass. Sat with the business manager finalized the deal again no hidden fees. Since we were financing through our own bank we were going to have to come back to pick up the car. Ashley volunteered to deliver the car to us. She took that 2.5 hour drive and Romeo Chevy sent an additional car to ensure she had a ride back. Talk about going above and beyond. Will give them all my business going forward. Ashley and Romeo Chevrolet are amazing. More
Tyler and Steph made everything happen! Tyler found the perfect trucks for our business! He went above and beyond! We are looking forward to continuing to do business with Tyler and the team at Romeo for y perfect trucks for our business! He went above and beyond! We are looking forward to continuing to do business with Tyler and the team at Romeo for years to come! More
Can’t say enough about Tyler! His attention to detail and ability to sift through our uncertainty and find us exactly what we needed let us know he cared! Tyler made our dealership experience one to remember ability to sift through our uncertainty and find us exactly what we needed let us know he cared! Tyler made our dealership experience one to remember. His patience and willingness to help as we tried various vehicles and asked plenty of questions spoke volumes! All we have to say is… Please go see Tyler for your vehicle needs. He’ll steer you in the right direction! Muy Bueno!:-) More