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Rockaway Nissan
Inwood, NY
142 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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142 Reviews of Rockaway Nissan
February 08, 2022
High pressure and forces you to sign alot of paperwork without explanation. Adding thousands of dollars of fees to your contract. Offering services you don’t ask for. I would go to other Nissan dealers. without explanation. Adding thousands of dollars of fees to your contract. Offering services you don’t ask for. I would go to other Nissan dealers. Always know you have an option and never let them pressure you into signing paperwork. If you want to buyout your lease and if no Nissan transacts at the residual value, then just call Nissan Finance and they will take care of it for you and buy you out. More
by Becky
Employees Worked With
Jeffrey Meltser
November 20, 2021
Please think 100 times bye a car from this dealer specially who ever handled financeing applications, please before you sign any paperwork asked for invoice and asked questions all the charges for, a specially who ever handled financeing applications, please before you sign any paperwork asked for invoice and asked questions all the charges for, all I can say that guy very Rude bad behavior person I ever seen, please be careful about that person, More
by syedkhassan
Employees Worked With
Financeing application handles person
November 16, 2021
Leasing a vehicle is a no no. Because when it comes to service it's a rip off. I have a lease am in the 3rd year of the lease. The Rogue only has 10500 miles on it and there is pulsation when the van hits service it's a rip off. I have a lease am in the 3rd year of the lease. The Rogue only has 10500 miles on it and there is pulsation when the van hits 6omph. Nissan said I will have to pay 175 for a diagnostic, if it's the brakes 220 for front and 220 for back plus rotors 375 if needed..🤔🤔🤔. So really verify 100% what is really covered under warranty when speaking to a financial specialist because have zero clue and so does service. Yes am still awaiting a call from finance😄😄😄 More
by AnnP
Employees Worked With
Receptionist , Albert Simmons
September 04, 2021
Thanks for all mangers in this place ✅✅✅✅✅thanks for the response about my car and thanks again for take care off customer it’s great please 👍 response about my car and thanks again for take care off customer it’s great please 👍 More
by Moe
Employees Worked With
Daniela Tabera, Alberto Diaz, Dan Divine, Albert Simmons, Carolyn Gordon-Williams, Jeffrey Meltser
July 30, 2021
My mom went in to buy a car and they overcharged her and oversold her on every service. If I can prevent them from getting one sale by posting here, I'm happy to do so. TAKE YOUR BUSINESS ELSEWHERE. oversold her on every service. If I can prevent them from getting one sale by posting here, I'm happy to do so. TAKE YOUR BUSINESS ELSEWHERE. More
by Su
Employees Worked With
Al Ibrahim, Carolyn Gordon-Williams
July 18, 2021
DEAL MADE ON SHOWROOM FLOOR WAS DEFINETLY NOT WHAT WAS DONE IN FINANCE ROOM AFTER BEING CREDIT CHECKED, PAYING 1ST. MONTHS LEASE. THE PRICE WAS NEARLY DOUBLE OF WHAT I WAS TOLD WHEN I ARGUED THEN & ONLY T DONE IN FINANCE ROOM AFTER BEING CREDIT CHECKED, PAYING 1ST. MONTHS LEASE. THE PRICE WAS NEARLY DOUBLE OF WHAT I WAS TOLD WHEN I ARGUED THEN & ONLY THEN WAS I GIVEN A DISCOUNT. IF I HAD NOT ARGUED THE WOULD HAVE TAKEN ME FOR WELL OVER 800 DOLLARS,IS THIS THE WAY TO BE TREATED DEFINETKY NO HONOR. More
by CHIP.113
Employees Worked With
ROY GONZALEZ, Jeffrey Meltser
July 16, 2021
I leased a car 2 1/2 months ago, and I receive the car with rip in the backseat, and no seatbelt buckle. I consistently called, and the parts department told me to called my sales manager. I did just that with rip in the backseat, and no seatbelt buckle. I consistently called, and the parts department told me to called my sales manager. I did just that, and I would be told I would get a call back later. I have 2 younger children, God forbid anything happens, who do you think will be responsible? I have always leased cars, and I never experienced worse customer service than this. This is extremely frustrating and had been going on for too long. Biggest dealership in the world? More like biggest scammer. More
by Mohammed Rahman
Employees Worked With
Jeffrey Meltser
May 19, 2021
Bought a brand new Nissan Altima with wheel locks dealership pre-installed, however wheel locks on driver's side wheels were incorrect, but the wheel locks on passenger side were correct. Service adv dealership pre-installed, however wheel locks on driver's side wheels were incorrect, but the wheel locks on passenger side were correct. Service advisor wanted to charge me for a new set of wheel locks as well as the full labor charge to remove the wheel locks that they incorrectly installed. Not only that, he kept insisting that if I were to bring my Altima to any other shop even a Nissan certified one that doing anything to remove the wheel locks would void my warranty. He also kept insisting that I would have to pay because wheels are not covered under my warranty. If my wheels are not covered under my warranty why would changing my tires void my warranty? More
by Xjz924x
Employees Worked With
Jason
May 03, 2021
I have tried to cancel an extended warranty (which they added without telling me) on my car for months now and the finance department refused to take my calls. When I went in to the dealership, they signed added without telling me) on my car for months now and the finance department refused to take my calls. When I went in to the dealership, they signed a piece of paper several months ago saying that they would cancel it but still have not done so. Avoid this dealership. More
by chrislynch
Employees Worked With
Christian Nesky
