Rockaway Nissan

Horrible dealership. Put deposit on a 2016 Mercedes Benz G wagon and it was sold to another customer and I was not informed that it had been sold. Sales consultant Ryan Put deposit on a 2016 Mercedes Benz G wagon and it was sold to another customer and I was not informed that it had been sold. Sales consultant Ryan Miller did not respond to me when I kept inquiring about the status of the financing. He blamed everything on the finance manager. Very poor experience. Stay away from this dealership. More

Jeff lied to me and my over and over. They sold me a 2020 Maxima with bumper and hail damage. At the time of showing me the car it was washed with beaded water on so I didn't see the dam They sold me a 2020 Maxima with bumper and hail damage. At the time of showing me the car it was washed with beaded water on so I didn't see the damage that's one story. The worst part was the nightmare Jeff, told me one price but Ken Cooper told me that my credit was bad and the bank was charging me 3500 dollars, I said tohim i never heard of this. That was exactly the amount they added to the car price what is so funny is the car is not in my name. They robbed me and my 77 year old dad Ken am not letting this go. I want my money back. Jeff is their best sales guy to get them a class action. More

Illegal activity. Identity theft so they could run a credit pull without your approval and make some commissions on financing. Claimed a conversation had a day earlier Identity theft so they could run a credit pull without your approval and make some commissions on financing. Claimed a conversation had a day earlier with Nissan Corporate over the phone never happened. Stay away from Shakil and the first office after Shakil’s desk. Sad that people behave this way More

Terrible place. They lied about everything especially Jeffrey meltser. I was told he would find insurance for me for $249. It came out to $561 per month and was char They lied about everything especially Jeffrey meltser. I was told he would find insurance for me for $249. It came out to $561 per month and was charged to my card without me knowing. I didn't find this out until I got home and looked at my account. After two hours I'm stuck with the car and high price insurance that I can't afford. This left me in a bind. Yet they don't care. Please stay away More

They are totally dishonest and deceptive. Lied about multiple things. Very pushy. Refused to return my fully refundable deposit. Lied about multiple things. Very pushy. Refused to return my fully refundable deposit. More

These guys have more than 40 recent complaints filed against them with the NASSAU county Better Business Bureau! against them with the NASSAU county Better Business Bureau! More

The first person that you get when you call sets the tone for the business. If they put you on hold, (on hold for ten minutes and still counting,), They should come back and see if I am still alive....anyway for the business. If they put you on hold, (on hold for ten minutes and still counting,), They should come back and see if I am still alive....anyway, if the operator treats you like crap, imagine how the rest of the business is. I am on my 2nd leased Rogue from Rockaway Nissan and had a simple question. The question is/was it covered under my prepaid maintenance plan. Hanging up the phone after 15 minutes. Good luck with this dealership.... More

There aren't enough negative stars for a review of this dealership. If you could get through to them after the sale; they lie about everything. They are a total ripoff on everything. If they ask you to dealership. If you could get through to them after the sale; they lie about everything. They are a total ripoff on everything. If they ask you to sign something; be smart and take it to a lawyer. They charged us for insurance we didn't need, and have refused to return over $2,000.00 in a warranty we didn't need and cancelled. BE SMART, AND READ THE REVIEWS!!!!!!!!!!!!!!!!!! More

If I could give ZERO stars I would have. They are liars and thieves. I was purposely misled by the salesman. DO NOT LEASE or BUY from them!! They are liars and thieves. I was purposely misled by the salesman. DO NOT LEASE or BUY from them!! More

Havent returned my deposit when i was told it would be returnd right away still waiting returnd right away still waiting More