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Rockaway Nissan

Inwood, NY

2.0
142 Reviews

600 Burnside Ave.

Inwood, NY

11096

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142 Reviews of Rockaway Nissan

April 13, 2024

Disgraceful dealership. I have dealt with the old Gregoris Nissan for the last 30 years until they became a Subaru dealership. Always a good experience. So, for convenience, More

by kenna.kathleen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Finance Dept & Asst GM
January 13, 2024

the worst service place , group of lairs, just to strip you off your money, not honest at all. They fix nothing and I have to back after 30 days for the same issue but this time different diagnosis of cour More

by alexcofee2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Albert Simmons
Mar 05, 2024 -

Rockaway Nissan responded

Thank you for reaching out, Alex. I'm disappointed to see this review and would like the opportunity to get a better understanding of your concerns. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Respectfully, Andrea Rodrigues - Owner Loyalty Manager - 7185870743

September 13, 2023

Jeff Meltser - thank you! !! This is my 7th car my family has purchased from you. You are PROFESSIONAL, honest, efficient, savvy and sophisticated. We love our purchase and tha More

by may925
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Meltser
Sep 13, 2023 -

Rockaway Nissan responded

We're glad to know that Jeff has been able to assist you with your multiple purchases at Rockaway Nissan! Thank you for your loyalty and recommendation! Enjoy the new car, and we'll be here for your future purchases!

January 05, 2023

This place is by far the worst dealership I have dealt with in 20 years. Stay away save yourself the hassle of being lied to and tricked. When a person says trust me that's when you know to run. Do not de More

by d.aulov38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alladin , Daniela Tabera, Alberto Diaz, Dan Divine, Albert Simmons, Carolyn Gordon-Williams, Jeffrey Meltser
Jan 12, 2023 -

Rockaway Nissan responded

Hi D.aulov38, we regret to hear that you are displeased with your recent experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (516) 239-0100. We look forward to hearing from you.

December 23, 2022

It’s a dishonest place that switches prices and adds on ridiculous fees. Stay far away. More

by Unhappy customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alberto Diaz, Dan Divine, Carolyn Gordon-Williams, Jeffrey Meltser
Dec 27, 2022 -

Rockaway Nissan responded

Hello - we apologize to read of your recent impression of our dealership. I would like the opportunity to step in and make things right for you. Please contact me at your earliest convenience. Thanks, Andrea Rodrigues - Owner Loyalty Manager - 7185870743

Dec 28, 2022 -

Rockaway Nissan responded

Hi Unhappy Customer, we regret to hear that you are displeased with your recent experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (516) 239-0100. We look forward to hearing from you.

October 24, 2022

Dealt with Jeff. Horrible. First Nice and then became very pushy, conniving, mean. Spent 2 hours there and ended up accomplishing nothing and just asked to leave wit More

by Anonymous
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jeffrey Meltser
Oct 27, 2022 -

Rockaway Nissan responded

Hello - we're sorry to read of your negative review, and if you wish to discuss this further, feel free to reach out. Thanks, Andrea Rodrigues - Owner Loyalty Manager - 516-453-9835

September 27, 2022

Took my 2021 Nissan Rogue for a recall repair and look how they wanted me to take my car home. This is beyond unacceptable. I took my car in good condition and look how I got the car back. Now I feel like More

by AndyT.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alberto Diaz, Albert Simmons
Sep 28, 2022 -

Rockaway Nissan responded

Thank you for the feedback, Andy. I'd like the opportunity to discuss these concerns with you in greater detail. When you have a moment, would you please contact me directly? Thanks again, Andrea Rodrigues - Owner Loyalty Manager - 516-453-9835

Sep 28, 2022 -

AndyT. responded

That number doesn’t even work nor the one from your email.

September 14, 2022

WORST PLACE OF BUSINESS. I was to cosign for my uncle and Sam drove all the way to my work place to reassure me this will not be on my credit report. it is on my credit repor More

by marisoldiaz718
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Sam and John
Sep 14, 2022 -

Rockaway Nissan responded

Thank you for reaching out. I'm sorry to hear of your frustration and would like the opportunity to discuss these concerns with you in greater detail. If you could please contact me directly at your earliest convenience, it would be much appreciated. Thanks again, Andrea Rodrigues - Owner Loyalty Manager - 516-453-9835

August 29, 2022

My household is bombarded with trade-in mail from this dealership on a daily basis, and starting today, even my name has started appearing on mail from them. Not only am I not a customer, I am not even a More

by Aggravated
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gregory Henry
Sep 02, 2022 -

Rockaway Nissan responded

Hello - thank you for sharing the details of your concern. I would like the opportunity to apologize to you directly regarding this situation and work towards taking you off of our mailing list. Please contact me at your earliest convenience. Thanks, Andrea Rodrigues - Owner Loyalty Manager - 516-453-9835

August 12, 2022

Worst experience everrrrr. Spent my whole day in the office with a bunch of scammers who told me I was approved for the 2022 Nissan Altima With 0 down payment after trading More

by Tara!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Albert Simmons
Aug 14, 2022 -

Rockaway Nissan responded

Hi Tara!, we regret to hear that you are displeased with your recent experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (516) 239-0100. We look forward to hearing from you.

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