Rockaway Nissan

Excellent Experience! Rockaway Nissan is the best! Everyone is extremely knowledgeable and helpful. I never felt uncomfortable or like I was being "sold" - it is more like Rockaway Nissan is the best! Everyone is extremely knowledgeable and helpful. I never felt uncomfortable or like I was being "sold" - it is more like being with family! They listened to my requests and understood (maybe better than I did) exactly what was going to work for me. And they handled my young children being there for the whole process with ease! Check out Rockaway Nissan, you won't be disappointed! More

Very knowledgeable and friendly I have had a wonderful experience every time I've been there.There amenities is very good.They make the experience stress free and they also work with I have had a wonderful experience every time I've been there.There amenities is very good.They make the experience stress free and they also work with you to your best interest. More

Great deals!! I've been a customer of Rockaway Nissan for sometime now and wouldn't go anywhere else. The sales team was amazing! My husband and I both drive Nissa I've been a customer of Rockaway Nissan for sometime now and wouldn't go anywhere else. The sales team was amazing! My husband and I both drive Nissan's and we couldn't be happier. More

Excellent experience Smooth process courteous and professional. Yes they can be busy at times but they are well worth the wait. Overall I'm very pleased with my experience Smooth process courteous and professional. Yes they can be busy at times but they are well worth the wait. Overall I'm very pleased with my experience with them. More

Customer Priority I must say this is the best dealership I've been too. From start to finish I felt like I was the only customer in the place. They listened to my prob I must say this is the best dealership I've been too. From start to finish I felt like I was the only customer in the place. They listened to my problem and gave me a solution. Everyone was really attentive and they assured me satisfaction. It's been about 2 months and my car drives great. THANKS ROCKAWAY NISSAN. More

Fantastic personal service. i had to show up with entire family as I couldn't leave my children at home as they are too young. They were more than accommodating... even got pizz i had to show up with entire family as I couldn't leave my children at home as they are too young. They were more than accommodating... even got pizza for my children. Its the little things that make a difference. More

HORRIBLE!!! I wish I could give this DEALERship less than one star, the worst of the worst of the worst of the worst, total incompetence from top to bottom, from I wish I could give this DEALERship less than one star, the worst of the worst of the worst of the worst, total incompetence from top to bottom, from management, Their manager basically hides from all his responsibilities and acts like a scared little kid, and wont come out of his office when called upon, if you call him, hes never available to come to the phone, what's he afraid of? To the dealers (i know i suppose to call them sales people, but the term people cant be used for these disgusting creatures) to the "legendary" service department. They refuse to honor warranties, I guess the term "bumper to bumper" doesn't include door handles? The door handle breaks off and they tell us that it doesn't fall under the "bumper to bumper warranty," and the car is only 3 years old!!! My favorite experience was when i made a service appointment for an oil change, which was suppose to take no more than 45 mins, actually took 6 hrs, because they were backed up... Their service people are rude, disrespectful and make it like they're doing you a favor when they give you service that's a part of what you have paid for! And have even stated to me on more than one occasion "Well you're not getting charged, so you should be happy." obviously I'm not being charged, I paid extra for a reason, you moron!!! I would buy a used lemon from a dealership in the middle of sunrise highway before i would ever consider dealing with these subhuman animals ever again! Nissan makes a great car, and if you want one, go to garden city Nissan or any other Nissan dealership, words seriously cannot describe how bad this place is. More