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Rockaway Nissan
Inwood, NY
142 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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142 Reviews of Rockaway Nissan
September 27, 2017
Surpassed my expectations From sales to service they listen to you. I have been to plenty of dealerships and Rockaway Nissan by far was the the most accommodating.. From sales to service they listen to you. I have been to plenty of dealerships and Rockaway Nissan by far was the the most accommodating.. More
by Westbury guy
Employees Worked With
Daniela Tabera, Alberto Diaz, Albert Simmons
September 25, 2017
Dishonest used car sales department STAY AWAY Made a deal with a salesman and Simon the sales manager on the purchase of a used Nissan Sentra..spoke on the phone to the salesman and the manager Si Made a deal with a salesman and Simon the sales manager on the purchase of a used Nissan Sentra..spoke on the phone to the salesman and the manager Simon agreed on the price when I traveled one and a half hours to see and buy the car the manager jacked the price up by $ 2000. Lying about our agreement Very dishonest ..was very upset and the manager tried to use scare tactics and sell me a lesser car..STAY AWAY And don't waste your time I wasted an entire day being humiliated and mistreated.even after we agreed on a price..I left that scam dealership very upset and disgusted without the car.. More
by Queens buyer
Employees Worked With
Simon Sales Manager new and used car dept.
August 16, 2017
Getting my new car When I came into rockaway nissan I was welcomed and assisted right away by friendly faces. Henry and the finance manager Steve were able to accommodat When I came into rockaway nissan I was welcomed and assisted right away by friendly faces. Henry and the finance manager Steve were able to accommodate me into the perfect car and answer all my questions promptly and patiently. They were also very comforting and reassuring being it was my first time in a dealership doing this process alone. I recommend this dealership and it's staff to anyone that wants to perfect a vehicle! More
by Ana Rua
Employees Worked With
Henry Gochez, Steve The Finance Manager
June 05, 2017
Amazing customer service Had a great visit. Was put om the VIP program wghich expedited the process. Dan was really nice got me the best deal and now im very happy with my 17' Had a great visit. Was put om the VIP program wghich expedited the process. Dan was really nice got me the best deal and now im very happy with my 17' pathfinder More
by Carguy45
Employees Worked With
Dan Divine
April 17, 2017
Dishonest Practice I was scheduled to test drive a vehicle and got a call on the evening to confirm that I am keeping my appointment. I confirmed and asked to make sure I was scheduled to test drive a vehicle and got a call on the evening to confirm that I am keeping my appointment. I confirmed and asked to make sure that the vehicle was in the dealership. I had read other reviews stating that the vehicle that was supposedly there and turned out not. Obviously, I wanted to make sure I am not wasting an hour plus drive for nothing. Turned out that I was right on that gut feeling. Excuse: "That vehicle is not in this lot, but in one of our other 5 lots. I can show you something else right now". Stop it guys!!! These trickery does not work and shouldn't be part of the routine. Why waste everyone time when you know that a sale of another vehicle is slim to none?! I had asked for 1 particular vehicle. It is easier for you to tell me that the vehicle is sold then to waste my time to drive all the way out there. This dishonest practice has to change as the general view of car dealership is less than favorable to begin. Thanks guys for keeping this stereotype alive!! More
by JFen
Employees Worked With
Daniela Tabera, Carolyn Gordon-Williams
April 04, 2017
Nissan Rockaway John Morales (Manager) , Ken (from Finance), Carl (Sales Guy) and Simon (Manager) are good guys at this dealership. My experience with this dealershi John Morales (Manager) , Ken (from Finance), Carl (Sales Guy) and Simon (Manager) are good guys at this dealership. My experience with this dealership started off a little rocky but in the end all worked out and my cousin was able to ride out with her first car. This dealership truly care about their customers and when things go wrong, they go out of their way to fix all of the problems I was having immediately. John Morales took the time out to listen to my concerns and fixed all of my problems with no hassle. If your in the market to buy a car, then go down to Rockaway Nissan and ask for Carl, John, or Simon. Once you make the deal, make sure to ask for Ken the finance guy. He is honest and a real stand up guy. When we picked up the car, he made the process smooth like butter. More
by sexyvt123
Employees Worked With
Carl Hall
March 29, 2017
Excellent place! Highly recommend! Great dealership!Highly recommend! My experience at Rockaway Nissan with the staff was outstanding and I would highly recommend to everyone!Very p Great dealership!Highly recommend! My experience at Rockaway Nissan with the staff was outstanding and I would highly recommend to everyone!Very pleasant people work there and I am very satisfied with the service! More
by Michelle
Employees Worked With
Alberto Diaz
March 20, 2017
Excellent customer service My name is Christopher Backman and I purchased my 2016 Nissan 3.5 SL, from the coolest and most humbling salesman Steven Jones. Thanks to all the Gre My name is Christopher Backman and I purchased my 2016 Nissan 3.5 SL, from the coolest and most humbling salesman Steven Jones. Thanks to all the Great staff and Rockaway Nissan. More
by Jonessteven224
Employees Worked With
Steven Jones
March 08, 2017
Simply Amazing!!!! Amazing was my experience at Rockaway Nissan. I had the pleasure of meeting Albert with whom has never let me down. He has always been exceptional and Amazing was my experience at Rockaway Nissan. I had the pleasure of meeting Albert with whom has never let me down. He has always been exceptional and professional and has made my experience a pleasant one. I'm definitely no mechanic so i have a lot of questions and no matter what the question is he always delivers. Ask for Albert you wouldn't be disappointed 😀 More
by Impressed!!!
Employees Worked With
Albert Simmons
March 05, 2017
Customer service is very good Susan the Adviser is very knowledgeable and helpful, friendly. Their amenities are great since they have Starbucks! The waiting area is very comfortab Susan the Adviser is very knowledgeable and helpful, friendly. Their amenities are great since they have Starbucks! The waiting area is very comfortable and morden. More
by Mari6932*
Employees Worked With
Suzanne Sawyer
