Rockaway Nissan
Inwood, NY
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142 Reviews of Rockaway Nissan
execllent service my husband and i drove to Nissan to find out if it was possible trade in our 2016 car of six months, for a much larger vehicle. Professionalism was o my husband and i drove to Nissan to find out if it was possible trade in our 2016 car of six months, for a much larger vehicle. Professionalism was on point and customer service was excellent! We were pleased drive in our six months old 2016 car and drove home our brand new 2016 Rogue! More
Great customer service . Help me get into the vehicle that I wanted. Ask for Miguel if want to be taken good care of and receive a great deal. Helped me get into a 2016 Alti . Help me get into the vehicle that I wanted. Ask for Miguel if want to be taken good care of and receive a great deal. Helped me get into a 2016 Altima! More
Bought a Frontier Ask for Tariq if you want the deal of a lifetime and hidden specials. From Steve the sanitation worker. everybody who sees my Silver truck LOVES it. Ask for Tariq if you want the deal of a lifetime and hidden specials. From Steve the sanitation worker. everybody who sees my Silver truck LOVES it. More
Terrible. Professional time wasters. Horrendous business. This dealership does both sales and service, they are terrible at both. I attempted three times to have them look at a 2011 A Horrendous business. This dealership does both sales and service, they are terrible at both. I attempted three times to have them look at a 2011 Altima for the transmission. The first time I was turned away at 3pm, I get it. Upon their advice I came back the following week at 9am .. Still turned away. So forget the transmission , I'll fix it when I feel there's a serious issue. They have a huge sign welcoming all nissans for a free oil change. It's been there for years and now that I own a Nissan I wanted to take advantage. I made an appointment for 1pm , got there 1145am and I felt at 345pm WITH NOTHING DONE. My car was moved from one spot to another , that's it. Professional time wasters. Secondly , the staff is very dry and unfriendly. The check in process is not smooth and professionalism is very low. They ACT professional but they are professional at everything but honesty and integrity. From trying to get my car seen by someone , I wouldn't purchase a thing here. With that said , in the same day I also invited a friend along to see if he wanted to get a Nissan. The car was over priced. I showed my friend and the dealer that the car is showing maximum $12,000 but the guy , Wayne presented us with $18000 as the list price. I can tell he also knew it was bs even though he tried to hold his own. That's a huge problem. Professional liars. I would never come back here for service unless I have to and definitely not for a sale. They already took at least 8 hours of my time on those three visits. When you call them they say they are the biggest Nissan in the world or something of the sort. Eventually word will catch up and they will have to close down this dealership due to poor business practices. More
Very dishonest business practices These people are by far the most dishonest human beings I've ever had the displeasure of dealing with! Last year i went in for some trasmission proble These people are by far the most dishonest human beings I've ever had the displeasure of dealing with! Last year i went in for some trasmission problems.. after waiting over 5 hrs, i was told that they had fixed my car and that all my car needed was a "system update". As soon as i drove off, MY CAR BROKE DOWN!!! They did eventually fix it after I went back and had a few words with the manager. I've avoided going back ever since... until recently. I was told that they were under new management and they had new people working there so I decided to give it another shot. After being told that my car needed some work coasting over $600, I took my car over to my local mechanic where they looked at my car and determined that I needed no work at all!!! NONE!!! I would absolutely NOT recommend this dealership /service center to anyone. They are all a bunch of scam artists. They have a horrible reputation for ripping people off. Thwy tried to stiff me for over $600 and they would do the same to you. DO NOT TRUST THESE PEOPLE!!!!! ****To add insult to injury**** The following morning my car wouldn't start. When I looked under my hood I noticed that the battery had been swapped out for an old ratty one.**** More
best customer service a ever had i whent to the dealer to rifanance and at the end i come out whit a brand new nissan rogue sl farad was a very very corteus person and very helpfull i whent to the dealer to rifanance and at the end i come out whit a brand new nissan rogue sl farad was a very very corteus person and very helpfull person thank you so much ill be back to buy a car for my son More
Staff Review I leased a car for my son and couldn't be happier with service I received from Caroline and Roosevelt. They were courteous nd delivered. I leased a car for my son and couldn't be happier with service I received from Caroline and Roosevelt. They were courteous nd delivered. More
Service rep With new management, the staff is very helpful and friendly. JEFF one of the service advisors took us in right away for a small request. He was helpfu With new management, the staff is very helpful and friendly. JEFF one of the service advisors took us in right away for a small request. He was helpful and went above and beyond. Was the best experience yet at a dealership. More
Best,friendly,helpful dealer Went there to trade in my car,it's very friendly there everybody there are kind and nice to you,they explain everything to you in good details and hel Went there to trade in my car,it's very friendly there everybody there are kind and nice to you,they explain everything to you in good details and help you make a good choice. Best dealer to me anybody that wants to get a new car come to rockaway Nissan. More
Disappointed Don't be trick when buying a new vehicle about the lifetime oil change. It's a nightmare. I bought a new rogue 3 months ago and the said the oil chan Don't be trick when buying a new vehicle about the lifetime oil change. It's a nightmare. I bought a new rogue 3 months ago and the said the oil change would take like 20 mins or so. I had an appiontment was there like 2 hours waiting and still couldn't get it done . Had to leave. Ask one of the guy if the could give me the oil and filter to do it my self he said ' they could sell it to me ' . More