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Rochester Hills Chrysler Jeep Dodge
Rochester, MI
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476 Reviews of Rochester Hills Chrysler Jeep Dodge
Terrible service bought a used Jeep 4 months ago it needed a couple items fixed it too the service 6 visits to get it done and this last one I had to get the manger involved. Picked my Jeep up last wee needed a couple items fixed it too the service 6 visits to get it done and this last one I had to get the manger involved. Picked my Jeep up last week parked at home and now a huge transmission leak !!!! Never leaked in the four months I have had it Makes me wonder they were mad because I complained and one time I picked up the Jeep parts were missing off of it they had to replace. Another time I picked it up the hood was left unlatched. Another time it took them 45 mins to find my Jeep!!!! Terrible I have it into a new dealer to check out what they did to my Jeep. More
Efficient and honest been going to this dealership for over 20 years. always give you the straight scoop. bill does a nice job and puts customer service first. been going to this dealership for over 20 years. always give you the straight scoop. bill does a nice job and puts customer service first. More
Awesome experience with this amazing dealership!!! Mark ls the absolute best salesman I have ever worked with. I highly recommend and will use them again!!!! ls the absolute best salesman I have ever worked with. I highly recommend and will use them again!!!! More
Everyone treated great and especially Bob Patterson. I would definitely use them again to purchase a new vehicle. Bob continues to stay in touch and be helpful. would definitely use them again to purchase a new vehicle. Bob continues to stay in touch and be helpful. More
Nice looking dealership. Very friendly staff and was greeted w lots of smiles that made me feel very welcome. My sales person Johnny went above and beyond finding the truck I wanted to my exact specs wh greeted w lots of smiles that made me feel very welcome. My sales person Johnny went above and beyond finding the truck I wanted to my exact specs which was not easy task. I admire his patience w/ me and calm and very professional demeanor. Manager was super nice and gave my kids some candy which made them happy too. More
My husband leased a Dodge Ram and I drive a Jeep Wrangler. We have been driving Jeeps for many years and have struggled to find a dealership that can give us great customer service from purchasing Wrangler. We have been driving Jeeps for many years and have struggled to find a dealership that can give us great customer service from purchasing to servicing our vehicles. Carrie was our salesperson and did a great job working with our needs. She took the extra step to make sure we were satisfied. We are happy to say we will be doing business with Carrie and Rochester hills Jeep dealership in the years to come. We are also happy with the service department as we have had good experiences with our previous cars we take here even though they weren’t purchased here. Thank you for all the great customer service! More
Everything went great from placing the order to communication about the process to completion of the paperwork to delivery. We can highly recommend ROCHESTER Hills Chrysler Jeep Dodge to everyone communication about the process to completion of the paperwork to delivery. We can highly recommend ROCHESTER Hills Chrysler Jeep Dodge to everyone More
I have used this dealership for all my Ram 1500 service over the past four years. The Service Managers take care of me quickly so that I can get on my way. This time I had a recall notice and they were a over the past four years. The Service Managers take care of me quickly so that I can get on my way. This time I had a recall notice and they were able to take care of it same day. I just left the vehicle with them and they were done later that same day. They offered shuttle service, but I did not need it that day. I did schedule the service online several days ahead. I will use them for service in the future. They called me ahead and let me know it was completed on time. Thanks for the great job! More
Wonderful service, Sam and Matt helped us through this very smooth process. We are very happy so far with our Jeep Compass. I highly recommend this dealership if you are looking for a new car. very smooth process. We are very happy so far with our Jeep Compass. I highly recommend this dealership if you are looking for a new car. More