Rochester Hills Chrysler Jeep Dodge

Very disappointed with service, unprofessional people I’m never going back again because they don’t care about costumers if they’re coming back or not. I’m never going back again because they don’t care about costumers if they’re coming back or not. More

Great experience Very courteous and professional. From sales to service to body shop personnel. They have a very large inventory of the latest vehicles and are willi Very courteous and professional. From sales to service to body shop personnel. They have a very large inventory of the latest vehicles and are willing to work with you to get the best deal. More

Oil change The only thing I didn't appreciate was my car being parked so far away when it was raining and I had my two little grandchildren with me. The only thing I didn't appreciate was my car being parked so far away when it was raining and I had my two little grandchildren with me. More

2017 grand caravan I dealt with the nicest salesman ever. His name is Darren Dalsis. He was honest and works with you to get what you want. I highly recommend this deale I dealt with the nicest salesman ever. His name is Darren Dalsis. He was honest and works with you to get what you want. I highly recommend this dealership and salesman. Will definitely deal with Darren again. I am loving my new van. More

I took the Jeep in for them to fix the seat latch that I took the Jeep in for them to fix the seat latch that broke on the first day that we had the Vehicle. They told me that they couldn’t promise me t I took the Jeep in for them to fix the seat latch that broke on the first day that we had the Vehicle. They told me that they couldn’t promise me that they would have it finished in a week. Over seven days for a broken seat latch that is in warranty. They suggested that we take it to another dealer that wasn’t as busy as they were. Zero stars. More

My service rep CJ made my experience great ! CJ greeted pleasantly greeted me and answered all my questions. He also made arrangements for my ride home and pick up too since the shuttle was not a CJ greeted pleasantly greeted me and answered all my questions. He also made arrangements for my ride home and pick up too since the shuttle was not available. The female porter who drove me home and picked me up was polite and friendly. More

Corrected error made by other dealer Had an oil change and tire rotation completed at another dealership where we purchased our last vehicle. The service was free as part of our purchase. Had an oil change and tire rotation completed at another dealership where we purchased our last vehicle. The service was free as part of our purchase. The next morning my vehicle warning lights were going off and my vehicle was spewing oil. The other dealership was a 30 minute drive from my location and RHCJD was right across the street. They got me in, fixed the problem, redid my oil change and cleaned up my engine compartment that was covered In oil in a short period of time. They said not to worry about anything and apologized for my inconvenience even though they were not the cause. Very professional!!! More

Muffler replacement Steve Rankle was my service agent. He did a great job of keeping informed of what was going on. Original estimates to replace the muffler and pipes on Steve Rankle was my service agent. He did a great job of keeping informed of what was going on. Original estimates to replace the muffler and pipes on my 07 Durango came in at $1875.00. Actual cost came to $1233.00.. I was quite pleased with results. Parts were hard to find but Steve came through. More

RAM 1500 Lease The sales person was great and worked to get the best deal for me. He showed me the car functions in detail and explained me how to make the best use The sales person was great and worked to get the best deal for me. He showed me the car functions in detail and explained me how to make the best use of the car. I am very happy with my new acquisition. I highly recommend the dearship as well as the sales person Darren Dalsis that were very helpful and friendly during the negotiation. More

I had a good experience my last trip to dealer despite having to replace a shifter which is not the fault of the dealer. i do hope in future they wash vehicle automatically. having to replace a shifter which is not the fault of the dealer. i do hope in future they wash vehicle automatically. More