Rochester Hills Chrysler Jeep Dodge

Service.was great. Personal attention. Work done perfectly and completed on time. All details including contacts with insurance and loaner arrangements handled with no hassle. perfectly and completed on time. All details including contacts with insurance and loaner arrangements handled with no hassle. More

My car was serviced for a GPS problem. From the person making to my appointment to the service rep in the garage, everyone was friendly and professional. I appreciated having a dealership car while mine making to my appointment to the service rep in the garage, everyone was friendly and professional. I appreciated having a dealership car while mine was repaired and my car washed after it was serviced. This was my first experience at this dealership, but I will return for future service. More

Prompt service of my Jeep. Repair was under power train warranty. When I called for an appointment, I had to leave a voicemail for a call back. This dealership called the next day. I had also left a voicem warranty. When I called for an appointment, I had to leave a voicemail for a call back. This dealership called the next day. I had also left a voicemail at another local Jeep dealership for an appointment. That dealership has yet to call me More

Bill recorded my concerns accurately for use by the appropriate technician(s) and kept me updated as to what was going on with my Jeep while it was was at the dealership. He had a very nice loaner car appropriate technician(s) and kept me updated as to what was going on with my Jeep while it was was at the dealership. He had a very nice loaner car waiting for me at the time of my appointment and my Jeep was ready for me earlier than originally estimated and fixed correctly the first time! More

Organized check in process. Work done on time. All employees were very professional. I felt the cotst for the items fixed was higher than it should have been. employees were very professional. I felt the cotst for the items fixed was higher than it should have been. More

Johnny Thorn made me feel appreciated from the moment I inquired about their Scat Pack. Despite unforeseen obstacles he managed to get me my charger. inquired about their Scat Pack. Despite unforeseen obstacles he managed to get me my charger. More

Dave Cheslo was an excellent Sales Representative. He was very helpful in navigating us through the process of purchasing a new car for our son. Excellent Service Thank you very helpful in navigating us through the process of purchasing a new car for our son. Excellent Service Thank you More

Promised gift cards, money back on lease due to low miles, and accessories. None have came through. Always someone else’s fault. Had to call multiple times to get more excuses. Almost predictable! miles, and accessories. None have came through. Always someone else’s fault. Had to call multiple times to get more excuses. Almost predictable! More

Chris Scott & the staff are very courteous, timely & efficient. They readily explain the problem & the fix. Chris has gone out of his way to assist me efficient. They readily explain the problem & the fix. Chris has gone out of his way to assist me More

A dealership with integrity I enjoyed leasing my new Grand Cherokee from Rochester CJ. The process was simple and quick. Every employee I had the pleasure of interacting with w I enjoyed leasing my new Grand Cherokee from Rochester CJ. The process was simple and quick. Every employee I had the pleasure of interacting with was professional and kind. The delivery process was quick and easy. My sales person took time to find the perfect car for my needs. More