Riverside Ford Lincoln

Left message after message. Not 1 return call. Called Ford Headquarters, they left message for someone to call. Never heard a word. Ford Headquarters, they left message for someone to call. Never heard a word. More

From the time that we pulled up, we had excellent service by Richard. He made the whole process painless and were made comfortable immediately! Will be going back for next car purchase! by Richard. He made the whole process painless and were made comfortable immediately! Will be going back for next car purchase! More

Just an update to my June 15, 21 review. I've had the pleasure of dealing with Nicole who I'm assuming took Devin's place; however, experience was great in tracking the replacement part of the strip that pleasure of dealing with Nicole who I'm assuming took Devin's place; however, experience was great in tracking the replacement part of the strip that came off along with recall. Vehicle was repaired on July 14 with a loaner vehicle provided. Nicole was amazing to work with, most humble and sweet person you will ever meet. She addressed all my concerns so very pleased and as long as Nicole is there she will be my go to Service Rep. Thank you Nicole. Yes it did take that long to address the issues with my vehicle but that's from previous individuals in place. For great experience, please see Nicole. More

Terrible Quick Lane experience. I have been a customer for a long time but recently the quality and promptness of customer service at Quick Lane has deteriorated to very poor. for a long time but recently the quality and promptness of customer service at Quick Lane has deteriorated to very poor. More

Great people and great service! Best dealership I’ve been to in years!! Thank you riverside Ford for getting my family a nice new car! to in years!! Thank you riverside Ford for getting my family a nice new car! More

I recently purchased a new Lincoln Aviator. The professional, courteous, and patience exhibited by Darrell Howard was so rewarding. The demonstration of character and integrity by Darrell speaks vo professional, courteous, and patience exhibited by Darrell Howard was so rewarding. The demonstration of character and integrity by Darrell speaks volumes. Riverside Lincoln represented by Mr Howard both rate 5 stars. More

Great prices and great selection of inventory and I was treated with the upmost respect, I drove a 500$ beater truck on the lot and they showed me respect as if I had drove up in a 100,000$ Truck. Helped m treated with the upmost respect, I drove a 500$ beater truck on the lot and they showed me respect as if I had drove up in a 100,000$ Truck. Helped me get every incentive and deal I could and negotiated a price that I was comfortable with on a new truck. And gave me a great price on my junk truck. For sales. Colby McCommon is who you need to see More

***I AM WRITING THIS REVIEW TO PREVENT FUTURE RIP-OFFS FROM OCCURING AT THIS DEALERSHIP!!! *** (Red flag #1): I was told I needed to have a tune up in order to do the diagnostic. (Red flag #2): I was c FROM OCCURING AT THIS DEALERSHIP!!! *** (Red flag #1): I was told I needed to have a tune up in order to do the diagnostic. (Red flag #2): I was charged over $700, for a partial tune-up; I have a V8, they replaced 8 plugs but only 1 coil, (why not replace all 8 coils!??)How can the dealership not know this...!!?? and lets not forget, this tune up was "needed" BEFORE THE DIAGNOSTIC (Red flag #3): Failure to produce documents from vehicle inspection. My vehicle still has the same issues it came in for, and I have been advised to go to another mechanic. This place is a rip-off and justifies its corrupt day to day operations by saying its a Lincoln so it costs more. More