Riverside Ford Lincoln

I've lived in Macon nearly 50 years. I've owned 21 cars/trucks and have never been able to make a deal with Riverside Ford. I'm in the market for a truck now. Against my better judgement, I decided to cars/trucks and have never been able to make a deal with Riverside Ford. I'm in the market for a truck now. Against my better judgement, I decided to give them another try. In typical fashion, they tried to screw me yet again! I was told twice (one of those times immediately after the salesman verified with the sales manager) that the truck I was interested in could be sold to me for between $55k and $56k. This was a slightly better than expected price and I began to think maybe Riverside had turned over a new leaf. I thought about it for two days and decided to go buy the truck. I showed up at the stealership and made my offer of $55k. The salesman acted like he genuinely expected the deal to be accepted. Well, shortly after he took my offer to the sales manager, he returned only to tell me that the manager had made a "mistake" (twice) two days prior when he quoted my price. And instead the price was $68k. YES, $13k more!..a 23% increase over what the manager had said less than 48 hours earlier. It's just classic bait-and-switch! Do yourself a huge favor and just avoid these crooks. More

Great dealership. We drove up from Florida to purchase our new Lincoln because of the customer service and price. Larry was prompt in getting back to us with answers to our questions. Gave us a great trad our new Lincoln because of the customer service and price. Larry was prompt in getting back to us with answers to our questions. Gave us a great trade-in value as well. More

I have been bringing my vehicles here for the last 9 years and receive consistent great service on my visits. Everyone is extremely friendly and very accommodating. years and receive consistent great service on my visits. Everyone is extremely friendly and very accommodating. More

Devin Daye in service department is always a great help. He's very knowledgeable of Ford vehicles. He is always kind and courteous and very helpful He's very knowledgeable of Ford vehicles. He is always kind and courteous and very helpful More

I was at Riverside Ford yesterday because of an airbag recall. Not one of the employees wore a mask! Very inconsiderate and dangerous. I was expecting more from a Ford dealership. recall. Not one of the employees wore a mask! Very inconsiderate and dangerous. I was expecting more from a Ford dealership. More

Had the pleasure of purchasing my Explorer from Lloydell. The transaction was fast and smooth and he knew the vehicle. Would recommend Riverside Ford for their next purchase! The transaction was fast and smooth and he knew the vehicle. Would recommend Riverside Ford for their next purchase! More

Can't get car serviced due to no loaner cars for over 3 week I have a contract with Lincoln for the dealership to pick-up and deliver my car and leave me a loaner car during each service. I've been waiting for I have a contract with Lincoln for the dealership to pick-up and deliver my car and leave me a loaner car during each service. I've been waiting for over 3 weeks for them to have a loaner car available. POOR SERVICE. More