Riverhead Bay Subaru

Best car buying experience From our first visit and meeting sales rep Linda Manning we knew where we wanted to buy our next Subaru. No pressure, knowledge of the cars, and upon From our first visit and meeting sales rep Linda Manning we knew where we wanted to buy our next Subaru. No pressure, knowledge of the cars, and upon leaving hearing Linda say, "when you're ready I'd like to have a chance to earn your business". A few months later we returned and had a great buying experience from beginning to end. Linda and manager George Reveliotis were professional, friendly and helpful in putting us into our new Outback (which we love) with the options and color that we wanted at a great price. Even the dreaded business manager (whose name escapes me) was a good guy. Wouldn't hesitate to send friends to Linda and RHB again! More

Truly exceptional service from start to finish .. George Reveliotis and Bob Mall were patient, transparent, and a real pleasure to work with. We went to many dealers and in the end they gave us the be George Reveliotis and Bob Mall were patient, transparent, and a real pleasure to work with. We went to many dealers and in the end they gave us the best price, kept us fully updated on our factory order and they answered the dozens of questions we had as first time Subaru outback purchasers. We highly recommend them! More

Don't bother going to the other Subaru dealers We visited 9 Subaru dealers on Long Island all in one day. The experiences went from Ho-Hum to us literally running out on one salesman who thought we We visited 9 Subaru dealers on Long Island all in one day. The experiences went from Ho-Hum to us literally running out on one salesman who thought we just fell off the turnip truck and refused to give a straight answer to very simple questions like- "What is your best price for a Crosstrek with these features" Our salesman at Riverhead Bay Subaru was Tony Novellino and even though he is very young he was by far the most professional, knowledgeable, well versed on the vehicle and all around good guy that we met that day. The entire process could not have been easier PLUS we got a great price with no BS back and forth haggling. We financed the car and picked it up the next day at the time promised. It is worth the drive to Riverhead for a great experience and deal make sure you ask for Tony. More

Bad phone experience with receptionist I had an oil change appointment on October 15th, 2015 for 1pm. There was an accident on Old Country road, which caused a significant back-up. I was co I had an oil change appointment on October 15th, 2015 for 1pm. There was an accident on Old Country road, which caused a significant back-up. I was considerate enough to call at around 1:05 to notify the receptionist that I was running a few minutes late due to that traffic situation down the road. She then told me that she can only give me 5 minutes to get there, and that's what they usually do. When I arrived, I then told the service advisors about my phone experience, and one of them told me that my story didn't sound right, which left me stunned. However, Cody was very helpful and professional. He was great. But, overall this experience really turned me off, as well as ended all possibilities of me choosing this dealership to purchase my wife's Crosstrek in the near future. Ps. I'm sure the phone calls are recorded, so feel free to play it back if you think I'm lying as well. I have no plans on visiting this dealership in the future, as it left a bad first impression. Please address this situation with your receptionist so that she does not turn off other potential customers. The only reason I proceed to use Riverhead Subaru was because Cody was a gentleman. More

Courteous and Thorough - great sales rep Purchasing our Subaru Impreza from Riverhead Bay Subaru was a very good experience. The transaction was thorough and courteous from beginning to end. Purchasing our Subaru Impreza from Riverhead Bay Subaru was a very good experience. The transaction was thorough and courteous from beginning to end. After decades of experience with auto dealers in several states, this was?, by contrast,? such a ?positive? experience. Our sales rep, Tony N.?,? was very knowledgable of the Subaru cars, and also of other auto brands. He was patient with us as we returned to him several times during the transaction with more questions. Tony accommodated us by offering pricing options, ?a ?comprehensive ?summary? of the car's abilities, and delivery of car with even more review of all the features. Tony is a true gentleman - someone I'd recommend anyone. Jeff L. in financing was also pleasant d?uring the? final ?financial ?transactions and paperwork. ?A?fter a long day of decision making?,? it was nice to end the deal with another good experience. More

Good Guys One of the only dealerships I have ever known to go out of their way to take care of their customers. Their General Manager George genuinely cares wh One of the only dealerships I have ever known to go out of their way to take care of their customers. Their General Manager George genuinely cares whether you have a good experience or not. He took care of my parents in such a way that I actually have trouble believing there are people that amazing in the car dealership business. Go to Riverhead Bay Subaru if you are in need of anything, whether it be a new car, used car or just service. George will make sure you get exactly what you pay for and everything you need. More

The Best Car Buying Experience Ever!! I have never had such a positive experience in purchasing a car as I did at Riverhead Bay Motors. This is my first Subaru, which I purchased in Janua I have never had such a positive experience in purchasing a car as I did at Riverhead Bay Motors. This is my first Subaru, which I purchased in January 2014, and I couldn't be more pleased. The Forester speaks for itself. I have owned other four-wheel drive vehicles that were not nearly as responsive in bad weather. I would not hesitate to purchase this vehicle again. My salesperson, Linda, was professional, friendly and very responsive to my requirements. She listened and understood what my issues were and was able to respond to my inquiries. Since purchasing my Forester (I now have 34,000 miles on it), I have used the service department several times. They are always helpful and friendly. Mason and Heather have been great! If you are considering a Subaru, and you really should, don't go to any other dealership other than Riverhead Bay Motors. They are the best in every category! You will not be disappointed!! More

a positive experience Professionalism and positivity from Tim and Joe on down . Great pricing. No pressure. Worth the drive. It's hard to find a dealership that treats peop Professionalism and positivity from Tim and Joe on down . Great pricing. No pressure. Worth the drive. It's hard to find a dealership that treats people like they are human. After dealing with a dealer in Smithtown we did some online research and was put into contact with Tim McCutchan. Tim is very easy to deal with and was the main reason for going to riverhead. More

GREAT EXPERIENCE Linda Manning was an extremely professional and helpful salesperson. Everything was handled with the utmost care and our car buying experience could n Linda Manning was an extremely professional and helpful salesperson. Everything was handled with the utmost care and our car buying experience could not have been better. I will definitely recommend Linda and Riverhead Bay to all of my friends and family. Thank You More

Great experience This dealership had the best price for a lease, were very accommodating and professional. Exceptionally nice saleswoman and internet salesman. We wou This dealership had the best price for a lease, were very accommodating and professional. Exceptionally nice saleswoman and internet salesman. We would work with them again More