Riverhead Bay Subaru
Riverhead, NY
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149 Reviews of Riverhead Bay Subaru
Dealership is good service advisors are excellent but service department told me while getting an inspection that my passenger side mirror was slightly cracked and removed the mirror damaging it more and service department told me while getting an inspection that my passenger side mirror was slightly cracked and removed the mirror damaging it more and then told me it was an aftermarket mirror and they could not replace it and still charged me for the inspection and I had to take it somewhere else to get inspected. More
The experience was great! The salesperson Tayler provided excellent and concise information and was very courteous. We amicably came to an agreement on pricing with no unnece The salesperson Tayler provided excellent and concise information and was very courteous. We amicably came to an agreement on pricing with no unnecessary delays. It was straightforward - completing the purchase was a pleasure. The salesperson Tayler clearly explained the process and addressed the necessary steps to expedite the purchase and was friendly and professional. More
In 2013 I purchased my first Subaru from another dealer. Then I started to go to Riverhead for my routine service and other service that I needed on my car. The service department was always wonderful. As Then I started to go to Riverhead for my routine service and other service that I needed on my car. The service department was always wonderful. As my car got older my friends said you know you don't have to take your car there as it isn't covered. Told them the only place I will go for service is Riverhead. Fast forward time to update to a 2025 Forester won't go any other place. As a senior citizen I have never leased a car but wanted to and Tayler was so helpful and explained everything to me. Also answered any questions I had about the car and the financing. All I can say from the many years I have been going to Riverhead Subaru from the folks that greet you to the service and sales dept. I would never go anywhere else and highly recommend them to anyone what wants peace of mind. More
Daniel was extremely helpful about different aspects of the Forester, especially the computer electronics, which were initially a mystery to me. He is very knowledgeable and has a great attitude. the Forester, especially the computer electronics, which were initially a mystery to me. He is very knowledgeable and has a great attitude. More
I appreciated the straight up honesty and not pushy salesman approach. Giving me straight facts and no fluff in the sale is what motivated me to work with this dealership. Thanks again Erik salesman approach. Giving me straight facts and no fluff in the sale is what motivated me to work with this dealership. Thanks again Erik More
The staff is very friendly. I love the waiting room, it is very comfortable, they is great hot chocolate. The car is well taken off.. I had to put new brakes.. price is never g I love the waiting room, it is very comfortable, they is great hot chocolate. The car is well taken off.. I had to put new brakes.. price is never good news but I am glad they did it!! More
Our sales consultant, Eric Mamay, was outstanding! He was very professional, knowledgeable, and attentive to our needs. He took his time and thoroughly explained all the various features and options o He was very professional, knowledgeable, and attentive to our needs. He took his time and thoroughly explained all the various features and options of the Crosstrek and followed up to see if we had further questions. He expertly guided us through every aspect of the purchasing process and the necessary paperwork. We were very happy with our experience at Riverhead Bay Subaru and recommended the dealership and especially our sales consultant, Eric Mamay, very highly. More