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Riverhead Bay Subaru

Riverhead, NY

4.6
146 Reviews

1521 Old Country Road

Riverhead, NY

11901

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146 Reviews of Riverhead Bay Subaru

May 23, 2024

Sales Mgr. Tim McCutchan is a great professional. I've purchased 4 vehicles from him over the last several years. Enough said? More

by carey.gerard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim McCutchan
May 24, 2024 -

Riverhead Bay Subaru responded

Carey, thank you for your continued trust in Tim and our team at Riverhead Bay Subaru! We appreciate your loyalty and look forward to serving you again.

May 15, 2024

The dealership personnel were very helpful and courteous, and the salesman was very knowledgeable and answered all our questions and explained the nuances of the car and the paperwork needed for the lease. More

by joeynumbers53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tayler Fitchner
May 15, 2024 -

Riverhead Bay Subaru responded

Hi Joey! We're glad to know that our team at Riverhead Bay Subaru was able to provide you with a helpful and informative experience. We appreciate your feedback!

March 15, 2024

Great Sales staff, Service staff, managers and service techs. Professional and courteous always. Always satisfied. More

by jcatlantic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan 5*'s
Mar 15, 2024 -

Riverhead Bay Subaru responded

Thank you for sharing your kind words! We look forward to seeing you next time at Riverhead Bay Subaru!

March 12, 2024

Jimmy is the best- He knows the car, he is traight forward and in our experience in purchasing three cars from him he has always done more than expected to insure we are satisfied and get the best exp More

by pithar
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jummy Delatola
Mar 12, 2024 -

Riverhead Bay Subaru responded

Hi Pithar! It's great to know that Jimmy has consistently gone above and beyond for you at Riverhead Bay Subaru. We're glad he could help make your Outback purchases so satisfying! Thanks for sharing this feedback with us.

February 26, 2024

All mechanics are top notch! ! The service department receptionists are were kind and informative about what had to be done to my car, how long it would take, and the cost. Thank More

by Laura.Lubliner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Robles, Mason Voss
Feb 27, 2024 -

Riverhead Bay Subaru responded

Laura, we're glad to know our team at Riverhead Bay Subaru provided you with top-notch service experience! Thank you for choosing us! We'll see you next time. Safe travels!

February 21, 2024

This dealership was recommended to me by Costco auto program. It was a pain and hassle free experience. Our salesman was ready for us when we walked in. A car was moved up front earlier & cleared of sno More

by beerluvr71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Burawa
Feb 21, 2024 -

Riverhead Bay Subaru responded

We're glad to know that your experience with our team at Riverhead Bay Subaru was smooth and hassle-free! We look forward to seeing you again in the future! Enjoy your leased vehicle!

February 05, 2024

My Subaru Forester was diagnosed and repaired while I waited in a reasonable mount of time . More

by Pbtweaver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Robles, Mason Voss
Feb 06, 2024 -

Riverhead Bay Subaru responded

Thank you for choosing Riverhead Bay Subaru for your Subaru Forester needs! We look forward to assisting you again in the future! Safe travels!

February 04, 2024

My Wife and I were in the market for a new Outback, so we took a ride to Riverhead Bay Subaru. In past experiences with purchasing a new car were very painful (hours long) in terms of pressure,etc. Howe More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly
Feb 05, 2024 -

Riverhead Bay Subaru responded

Hi Mike & Barbara! We're so glad to know that your experience at Riverhead Bay Subaru was relaxed and enjoyable. It's great to learn how Kelly helped you with everything from financing to setting up features in your new 2024 Outback Premium. Thanks for choosing us!

February 01, 2024

This is the first time we bought from this dealership and have had a good experience. Our salesman Tayler was great and our experience with service department has been good also. Highly recommend them. More

by advetch
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler J. Fichtner sales dept. 5stars Brendan Gambino service dept 5 stars
Feb 01, 2024 -

Riverhead Bay Subaru responded

We're delighted to know that you had a positive experience with Tayler and our service department at Riverhead Bay Subaru. Thank you for the recommendation, we appreciate it!

January 29, 2024

Very nice and knowledgeable personnal. They try to get your service done as quickly and efficiently as possible. More

by chic3275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Wilson
Jan 30, 2024 -

Riverhead Bay Subaru responded

Hi Chic! We appreciate your positive feedback! Our team at Riverhead Bay Subaru always aims to provide efficient and knowledgeable service. Thanks for choosing us!

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