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Riverhead Bay Subaru

Riverhead, NY

4.6
149 Reviews

1521 Old Country Road

Riverhead, NY

11901

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149 Reviews of Riverhead Bay Subaru

July 30, 2024

We had a great experience at Riverhead Bay! Our salesman, Jim Delatola is wonderful! Finally a sales person who treats you like a family member. He listened to what we wanted and worked out a g More

by Anne Quartararo
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Delatola
Aug 01, 2024 -

Riverhead Bay Subaru responded

Anne, we're delighted to hear that Jim made your experience at Riverhead Bay Subaru so positive and efficient. Enjoy all the bells and whistles in your new Forester!

July 06, 2024

I was impressed the way everything was handled. My daughter had leased a Subaru a few years and was very satisfied. More

by pjdogwood2742
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Mamay, salesman
Jul 07, 2024 -

Riverhead Bay Subaru responded

We're glad to hear you were impressed with your experience at Riverhead Bay Subaru! It's wonderful that both you and your daughter have had satisfying experiences with us. We'll see you next time! Enjoy your new ride!

June 19, 2024

Service was attentive but replacing the backup camera did not solve the intermittent problem. Hopefully the deductible fee will go toward further resolution. More

by Joycebny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Robles
Jul 08, 2024 -

Riverhead Bay Subaru responded

Joyce, thank you for the review. Please contact me directly so we can discuss this situation further and make sure it gets resolved to your satisfaction. Respectfully, Terrence O'Toole - Admin Manager - (631) 727-4000 Ext. 303

May 23, 2024

Sales Mgr. Tim McCutchan is a great professional. I've purchased 4 vehicles from him over the last several years. Enough said? More

by carey.gerard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim McCutchan
May 24, 2024 -

Riverhead Bay Subaru responded

Carey, thank you for your continued trust in Tim and our team at Riverhead Bay Subaru! We appreciate your loyalty and look forward to serving you again.

May 15, 2024

The dealership personnel were very helpful and courteous, and the salesman was very knowledgeable and answered all our questions and explained the nuances of the car and the paperwork needed for the lease. More

by joeynumbers53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tayler Fitchner
May 15, 2024 -

Riverhead Bay Subaru responded

Hi Joey! We're glad to know that our team at Riverhead Bay Subaru was able to provide you with a helpful and informative experience. We appreciate your feedback!

March 15, 2024

Great Sales staff, Service staff, managers and service techs. Professional and courteous always. Always satisfied. More

by jcatlantic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan 5*'s
Mar 15, 2024 -

Riverhead Bay Subaru responded

Thank you for sharing your kind words! We look forward to seeing you next time at Riverhead Bay Subaru!

March 12, 2024

Jimmy is the best- He knows the car, he is traight forward and in our experience in purchasing three cars from him he has always done more than expected to insure we are satisfied and get the best exp More

by pithar
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jummy Delatola
Mar 12, 2024 -

Riverhead Bay Subaru responded

Hi Pithar! It's great to know that Jimmy has consistently gone above and beyond for you at Riverhead Bay Subaru. We're glad he could help make your Outback purchases so satisfying! Thanks for sharing this feedback with us.

February 26, 2024

All mechanics are top notch! ! The service department receptionists are were kind and informative about what had to be done to my car, how long it would take, and the cost. Thank More

by Laura.Lubliner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Robles, Mason Voss
Feb 27, 2024 -

Riverhead Bay Subaru responded

Laura, we're glad to know our team at Riverhead Bay Subaru provided you with top-notch service experience! Thank you for choosing us! We'll see you next time. Safe travels!

February 21, 2024

This dealership was recommended to me by Costco auto program. It was a pain and hassle free experience. Our salesman was ready for us when we walked in. A car was moved up front earlier & cleared of sno More

by beerluvr71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Burawa
Feb 21, 2024 -

Riverhead Bay Subaru responded

We're glad to know that your experience with our team at Riverhead Bay Subaru was smooth and hassle-free! We look forward to seeing you again in the future! Enjoy your leased vehicle!

February 05, 2024

My Subaru Forester was diagnosed and repaired while I waited in a reasonable mount of time . More

by Pbtweaver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Robles, Mason Voss
Feb 06, 2024 -

Riverhead Bay Subaru responded

Thank you for choosing Riverhead Bay Subaru for your Subaru Forester needs! We look forward to assisting you again in the future! Safe travels!

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