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Riverhead Bay Subaru

Riverhead, NY

4.7
152 Reviews

1521 Old Country Road

Riverhead, NY

11901

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152 Reviews of Riverhead Bay Subaru

September 03, 2024

The staff is very friendly. I love the waiting room, it is very comfortable, they is great hot chocolate. The car is well taken off.. I had to put new brakes.. price is never g More

by miabize.spacerealestate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember the names.
Sep 03, 2024 -

Riverhead Bay Subaru responded

Hi Miabize! Thank you for sharing your experience! We're glad to hear that our friendly staff and comfortable waiting room made a positive impression at Riverhead Bay Subaru. We appreciate your understanding about the brake service, and we're here if you need anything else!

September 03, 2024

It was an absolute pleasure dealing with Taylor. He was very informative, helpful and professional. More

by luv2laugh58
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Taylor
Sep 04, 2024 -

Riverhead Bay Subaru responded

Thank you for the five-star rating! The team looks forward to working with you again! - Riverhead Bay Subaru

August 21, 2024

Our sales consultant, Eric Mamay, was outstanding! He was very professional, knowledgeable, and attentive to our needs. He took his time and thoroughly explained all the various features and options o More

by Ronnie
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Eric Mamay
Aug 22, 2024 -

Riverhead Bay Subaru responded

Ronnie, we're delighted to hear that Eric provided such a professional and attentive experience at Riverhead Bay Subaru. Thanks for recommending us so highly! Enjoy your new Crosstrek!

July 30, 2024

We had a great experience at Riverhead Bay! Our salesman, Jim Delatola is wonderful! Finally a sales person who treats you like a family member. He listened to what we wanted and worked out a g More

by Anne Quartararo
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Delatola
Aug 01, 2024 -

Riverhead Bay Subaru responded

Anne, we're delighted to hear that Jim made your experience at Riverhead Bay Subaru so positive and efficient. Enjoy all the bells and whistles in your new Forester!

July 06, 2024

I was impressed the way everything was handled. My daughter had leased a Subaru a few years and was very satisfied. More

by pjdogwood2742
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Mamay, salesman
Jul 07, 2024 -

Riverhead Bay Subaru responded

We're glad to hear you were impressed with your experience at Riverhead Bay Subaru! It's wonderful that both you and your daughter have had satisfying experiences with us. We'll see you next time! Enjoy your new ride!

June 19, 2024

Service was attentive but replacing the backup camera did not solve the intermittent problem. Hopefully the deductible fee will go toward further resolution. More

by Joycebny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Robles
Jul 08, 2024 -

Riverhead Bay Subaru responded

Joyce, thank you for the review. Please contact me directly so we can discuss this situation further and make sure it gets resolved to your satisfaction. Respectfully, Terrence O'Toole - Admin Manager - (631) 727-4000 Ext. 303

May 23, 2024

Sales Mgr. Tim McCutchan is a great professional. I've purchased 4 vehicles from him over the last several years. Enough said? More

by carey.gerard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim McCutchan
May 24, 2024 -

Riverhead Bay Subaru responded

Carey, thank you for your continued trust in Tim and our team at Riverhead Bay Subaru! We appreciate your loyalty and look forward to serving you again.

May 15, 2024

The dealership personnel were very helpful and courteous, and the salesman was very knowledgeable and answered all our questions and explained the nuances of the car and the paperwork needed for the lease. More

by joeynumbers53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tayler Fitchner
May 15, 2024 -

Riverhead Bay Subaru responded

Hi Joey! We're glad to know that our team at Riverhead Bay Subaru was able to provide you with a helpful and informative experience. We appreciate your feedback!

March 15, 2024

Great Sales staff, Service staff, managers and service techs. Professional and courteous always. Always satisfied. More

by jcatlantic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan 5*'s
Mar 15, 2024 -

Riverhead Bay Subaru responded

Thank you for sharing your kind words! We look forward to seeing you next time at Riverhead Bay Subaru!

March 12, 2024

Jimmy is the best- He knows the car, he is traight forward and in our experience in purchasing three cars from him he has always done more than expected to insure we are satisfied and get the best exp More

by pithar
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jummy Delatola
Mar 12, 2024 -

Riverhead Bay Subaru responded

Hi Pithar! It's great to know that Jimmy has consistently gone above and beyond for you at Riverhead Bay Subaru. We're glad he could help make your Outback purchases so satisfying! Thanks for sharing this feedback with us.

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